PPI Reclaiming Discussion part 4

CardiffAntony

Dear all,

I have recieved correspondence from Natwest and at the top of the letteir s the address. May come in handy for those claiming:

PPI Customer Concerns team
Regulatory Risk
5th floor
1 Hardman Boulevard
Manchester
M3 3AQ
telephone number 01617556890
08000150319
open 8-17:00 Mon-fri

Hope this helps

chicqa

Hi All,
Can I please ask a question that may very well have been asked already?...
Are we able to make a financial hardship claim with PPI claims or does it only apply to Bank charge claims?
At the stage where I need to call some of my debts in, I've also got a couple of my PPI claims with the Ombudsman, need to know if i can get them involved.

Really appreciate any help here.

Thanks in advance
C
x

arthurdick

chicqa wrote: »

Hi All,
Can I please ask a question that may very well have been asked already?...
Are we able to make a financial hardship claim with PPI claims or does it only apply to Bank charge claims?
At the stage where I need to call some of my debts in, I've also got a couple of my PPI claims with the Ombudsman, need to know if i can get them involved.

Really appreciate any help here.

Thanks in advance
C
x

hi, im not too sure, but i think the hardship route is only for reclaiming bank charges, while the test case is still going on.... its the only way they are paying out at the mo, before the testcase result.......as i said though.. i am not too sure on this

arthurdick

evening campers

chicqa

arthurdick wrote: »

hi, im not too sure, but i think the hardship route is only for reclaiming bank charges, while the test case is still going on.... its the only way they are paying out at the mo, before the testcase result.......as i said though.. i am not too sure on this

I thought as much, but you don't know unless you ask.

Thanks anyway.:D

marshallka

Just found this on intermediary/insurer relationships

http://www.out-law.com/page-9886


http://www.lawcom.gov.uk/docs/intermediaries_policy_v2.pdf

I know the second link is scottish but would not think that it was too different in england, wales.

di3004

Cool, cheers Marshallka.:beer:;)x

showergirl

I have rang A&L again this morning on Linda's behalf and they still have not passed her case on to a caseworker.

It has been 7 weeks now since they received the complaint, looks like this one will go to the FOS.

So much for their customer service:mad:

maxdp

Sorry to hear that Showergirl. They will probably leave it to the last minute anyway. Lets keep fingers crossed that they look at this in the next week.

showergirl

maxdp wrote: »

Sorry to hear that Showergirl. They will probably leave it to the last minute anyway. Lets keep fingers crossed that they look at this in the next week.

I will ring them on Monday but I do not think I will get anywhere and we have the forms ready for the FOS.