PPI Reclaiming Discussion part 4

di3004

skintmumofone wrote: »

Hi all havent posted for a wee while. Just writing with an update....

Abbey - complaint back with the FOS they are still adding interest every month to my account - am with a DMP and they are not playing ball.

BOS - complaint about the bank account - the FOS have written saying they are still investigating with them and will write backsoon.

BOS - PPI - again the fos have said they are appointing an adjudicator and will revert to me before the end of AUgust?

Black Horse - FOS letter saying they have now received reply from them and are looking at both sides?

Loans.c.o.uk/FP - still waiting on a reply to my letter they have until 26th July.....!

Also wrote more to BOS/Halifax for 3 loans I took out and have cleared. Also one to Direct Line again I have cleared this ages ago and finally about 4 with GE Capital to do with previous cars havent a clue if I had PPI on them all but will find out. So going to be busy am off next week on hols for a week but going into work Monday. My son caught chickenpox at the nursery last week so Iwas off Wednesday and part of Thursday to look after him- he is getting a bit better now but was really ill last week. Got alot of things to do next week. Just hope I am going to get some good news one day lol

Hi there

Good to hear from you.
Hope your poor son is better now bless him, best to get it out of the way now at his age, all the best.;)

Wow you have some claims there don't you? lol
Well I hope you hear soon with some good news, we look forward to hearing the update, hope its good.;)

di3004

nunnygirl wrote: »

I recently put a claim in to my OH's co-op loan account to reclaim the PPI

The 8 weeks runs out on Monday. What do I do on Monday if I receive no letter or anything from them?

Thanks in advance :T

Hi nunnygirl

If you hear nothing, just as long as the 8 weeks have passed, you can then contact the FOS to ask if they can now investigate, its up to you, if you want to discreetly wait a little longer, you can always give the business a quick call to check as well if you wish.
http://www.financial-ombudsman.org.uk/consumer/complaints.htm
Good luck, hope you hear soon.;)

marshallka

pinknico wrote: »

They state that claims can take up to 6 months to resolve from time of Default and Christmas is just over 5 months a way, so they would have to hurry up on the Default issue if they want any claims sorted by then.
Quite agree with you dialysis this has taken much to long and I hope they are not sending out these Emails just to keep the peace and keep us quiet!

If in Dialysis's case this money from Picture would have stopped the respossession of the house then surely this could be a court case where compensation is due for this. I would speak to a legal person on this. Don't know if anyone agrees here?

lalabibaby

TheBigDog wrote: »

Hello,


I personally wouldn't go down this route. Firstly, did they sell you a joint or single life policy - if it's joint you've got them by the you know whatsits because you're covered as well, and there are onerous conditions for s/emp applicants on FP policies. I wouldn't mind betting that as they've done the interview with you, you're first named on the application - if the policy is single life - remember - it's the FIRST named on the policy thats covered. FP sales calls are all scripted to sell ppi so I reckon they've possibly screwed up here.

The next question to ask is, if it's your hubby who is first named, did he have full employers benefits such as sick pay etc - if he did - they haven't clearly identified a need for insurance under ICOB rules, and the policy is mis-sold.

Good Luck,

TBD.

Hi BigDog

My husband is the first named .... and boy oh boy are you right about the sales calls being scripted ..... I was cringeing listening to it and kicking myself that I fell for it hook, line and sinker!

OH does have full sick pay for 12 months with his employer and this question was asked and answered, but as we had no additional cover the PPI was recommended ... although the sales person asked if we had cover for the new loan (we were paying off a smaller one at the same time) thinking about it now how could we have cover for something that hadn't even been arranged. He did state it was optional but did not advise that we could seek this cover elsewhere.

We were under the impression that we were both fully covered but it turns out only OH has full cover and mine is life cover only.

Thanks for your comments they are really useful.

ThePsychicBunny

Hey guys,

Just to update, got a reply from FOS. Came through much quicker than expected. Was just a standard reply to say they have recieved my complaint.

Will be waiting 6 weeks now as advised by di3004 (Thanks again), hopefully will get sorted soon as I have a trip abroad coming up.

Will report here with my results, hopefully it will helps others too.

di3004

ThePsychicBunny wrote: »

Hey guys,

Just to update, got a reply from FOS. Came through much quicker than expected. Was just a standard reply to say they have recieved my complaint.

Will be waiting 6 weeks now as advised by di3004 (Thanks again), hopefully will get sorted soon as I have a trip abroad coming up.

Will report here with my results, hopefully it will helps others too.

Hi there hun, hope your well, and thanks for posting with an update.;)

Give them a ring or send an email in a few weeks if you have not heard just for an update, as you know this can take some time before its moved on, probably one of the longest in waiting, but with a bit of luck, as soon as its passed on to the adjudicator, it will be dealt with by that 6 weeks, fingers crossed, this is normally the standard time, but can take longer if the business require for further time.
Fingers crossed.;)

jimsta

Hello all,
Just got my letter back from FOS but doesn't tell me how much A&L willing to pay back, on the letter goes like this,
Following our involvement, Alliance & Leicester has now told us that it will agree to settle your complaint, Whilst not agreeing that your policy was mis-sold. Alliance & Leicester is prepared to offer you a full refund of the PPI premium plus any associated interest, along with interest at 8% simple on any overpayments you have made up until the date the settlement is calculated. please note this offer is on a good will basis.
All i have to do is sign it and return but just want to make sure as there aren't any sums in this letter and what i will be getting back.
Thankyou in advance.
Jimsta.

di3004

jimsta wrote: »

Hello all,
Just got my letter back from FOS but doesn't tell me how much A&L willing to pay back, on the letter goes like this,
Following our involvement, Alliance & Leicester has now told us that it will agree to settle your complaint, Whilst not agreeing that your policy was mis-sold. Alliance & Leicester is prepared to offer you a full refund of the PPI premium plus any associated interest, along with interest at 8% simple on any overpayments you have made up until the date the settlement is calculated. please note this offer is on a good will basis.
All i have to do is sign it and return but just want to make sure as there aren't any sums in this letter and what i will be getting back.
Thankyou in advance.
Jimsta.

Hi Jimsta

Good news.:beer::T:beer:
In regards of refund calculations, Maxdp posted a link of how the FOS calculate refunds here:
http://forums.moneysavingexpert.com/showthread.html?t=1596473

I would also contact the FOS and ask if he or she has the figures in front of them, so you could consider this.

Good luck.;)

maxdp

Well done all you lovely people whom are getting their money back.

beaniebabe

marshallka wrote: »

If in Dialysis's case this money from Picture would have stopped the respossession of the house then surely this could be a court case where compensation is due for this. I would speak to a legal person on this. Don't know if anyone agrees here?

I agree and to be honest am considering seeking some legal advice on this whole thing with Picture.
I am also in a position now where I am struggling to make the full momthly repayments to picture and my claim has been with the FSCS since july 2008. Prior to this it was with the FOS for 6 months, prior to that I had contacted Picture directly three months after I took the loan out!
My husband has been off work sick due to an operation and has to be off for at least another 12 weeks. The PPI covers him not me but its a joint loan.
I was reluctant to contact TWG who provide the PPI but did contact them out of curiosity to ask if they would cover the repayments. They informed me that as my husband was on a temporary contract he was not eligible for any payments to be made.:mad:
This has really angered me but has also strenthened my case. I am now getting to the point where I am happy for them to take me to court as surely any court would not state that this was fair:mad:
I will keep you all informed if I receive any positive legal advice