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PPI Reclaiming Discussion part 4

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Comments

  • pinknico
    pinknico Posts: 3,261 Forumite
    busbyh wrote: »
    I TRY AGAIN!!.I have been
    looking through ny daughter's paperwork (again) and note that she cancelled her PPI after 2yrs and the only form of rebate she received was a reduction in her monthly repayment frim £350 to £348 a massive £2. Can this be correct. ALso she requested a copy of her original agreemnent to compare with the original and on reading this I have just noticed the copy refers to another client. Their names are not shown at the front of the agreement just on the part re pre-existing medical conditions. It not only states their names but also there medical problems. - how bad is that!! Picture being declared in defaut is really aking it's time. Whoever said "PATIENCE IS A VIRTUE" was so right. Hope this gets through asI have been trying for the last week to post. Thanks to you all for all your help and advice as without you we would be at a loss and would have probably given up by now.
    busbyhxxxx

    If you have received other peoples paperwork, contact the ICO and cause Picture a LOT of trouble xx:D
    Keep the faith busbyh,:A I truly believe the end is in sight and our claims will be dealt with soon and we can have a massive Cyber Party and invite Martin!:rotfl:
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • pinknico
    pinknico Posts: 3,261 Forumite
    sandzb wrote: »
    hi :guys received an email from FSCS yesterday:

    Thank you for your email about your claim for compensation against Picture Financial services Plc.

    As you may be aware, the Financial Services Compensation Scheme (FSCS) acts as a safety net for consumers if a financial services firm is unable, or likely to be unable, to pay claims against it. This is usually when a firm has gone out of business or becomes insolvent. FSCS assumed responsibility for financial services compensation on 1 December 2001 when the Financial Services & Markets Act 2000 was implemented.

    We consider all claims, and calculate any compensation payable, in accordance with our rules (as made by the Financial Services Authority), and our policies (as agreed by our Board of Directors). We cannot deviate from these rules, however much we may sympathise with the position of an individual investor.

    Under our rules, we are only able to pay compensation on eligible claims where the advising firm has been declared “in default” by the FSCS. We issue a default declaration when we have satisfactory evidence that the firm in question is unable, or likely to be unable, to meet its claims, and when we have at least one eligible claim against the firm.

    We have reached the final stage of our investigation into Picture Financial Services Plc to see whether it should be declared “in default”. We are satisfied from our solvency investigation of the firm that Picture does not have the funds to meet claims against it. However, the decision to declare a firm “in default” does not depend only on its solvency but also on our investigation of a number of claims against the firm to establish if there is a claim that is eligible for compensation under our rules.

    The main reason why we have not to date issued a default declaration against Picture relates to the fact that Payment Protection Insurance (PPI) claims is a new area of work for the FSCS. When we receive new types of claims we have to undertake work to establish the criteria for the review of claims, in line with our rules and policies, which is both fair and consistent for all claimants. Unfortunately, for PPI claims this work has been very time consuming and involved liaison with others in the regulatory sector, as well as seeking guidance from our Legal Department, and recently the FSCS Board. Work in this area continues and we hope that we will be in a position to finalise our procedures in the very near future.

    Our records show that we received your completed Application Form on 15 October 2008. Our aim is to complete claims within six months of receiving a completed Application Form or from declaring the firm “in default”, whichever is the latest.

    Once we are in a position to declare Picture “in default”, we will process your claim as quickly as possible. Each claim is considered on its own merits and the facts presented. Therefore, as well as possibly contacting claimants for further information, it is likely that we will need to contact third parties, who are outside of our direct control, and ask them to provide relevant information. Although this may lead to delays in the time taken to process individual claims, please be assured that we will make every effort to finalise them at the earliest opportunity.

    I realise that this may not be the reply you had hoped for and am sorry that I cannot provide a more positive response at this time. However, I hope my comments have explained the current situation.

    At least our complaints to MPs means the standard email has got a bit more detail:D
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • busbyh
    busbyh Posts: 2,342 Forumite
    pinknico wrote: »
    If you have received other peoples paperwork, contact the ICO and cause Picture a LOT of trouble xx:D
    Keep the faith busbyh,:A I truly believe the end is in sight and our claims will be dealt with soon and we can have a massive Cyber Party and invite Martin!:rotfl:
    Good thinkiing, I will do that. Do you know the address of the info comm.
    I look forward to the party:beer:
    dialysis,mammamia,honey.beaniebabe,saltyfish,funky,Gumbi,Lian,doogle,oldwulf,pinknico,Halpin,alyson,Barloo,jadone,demir,netabc,chickpee,dannyboy,tomgaskel,Lozza001,sandzb,di,marshallka,pengi,lynnie,busbyh,moggy,Kim66,honestbob,tobione,itdonk,arrongborne,thunders,newtonchang,mbones,showergirl, coffeetower,hayston,sappy,dolallytap,AuntieDeedee
  • di3004
    di3004 Posts: 42,579 Forumite
    Boyo wrote: »
    :mad:Hi,

    I'm new to this site but would appreciate some advice. Over the last few years I've consolidated loans in an attempt to bring my debts under control. To enable me to further investigate, using the Martin Lewis template I requested my bank to provide details of all my agreements. Their reply (when it finally arrived) only provided a "true copy" of the current agreement, and nothing for the previously consolidated loans. They make a point of telling about Section 77 of the Consumer Credit Act which provides no obligation for the Bank to provide the original agreement. Whilst I'm fairly confident that the recent agreement hasn't had PPI aplied, I would be surprised if PPI was applied to the previous agreements.

    Is there anything I can do to make my bank provide the details I need.

    Regards

    Boyo


    Hi Boyo and welcome.;)

    Did you request for the copies of the CCA's by enclosing a £1 for each one?
    Its payable by both postal order or cheque payment and they should supply by 12 days of your request in writing.

    Another way for more information if you have not done it this way is on your account is to request a SAR (Subject access Request), they have 40 days to comply and there is a payment for £10 postal order or cheque payment for this request.
    Post all letters by recorded delivery.

    Below is the link to the SAR template, and also, when the SAR arrives they should supply everything you have had with them over the last 6 years, so if you had 3 loans they should supply the information for them, but if you feel they have failed to provide you with everything your expecting, write to tell them you believe they have not provided all the information and if they do not send them out by 7-10 days, you will contact the Information Commissioners Officers (ICO).
    https://www.ico.gov.uk/Global/contact_us.aspx

    The ICO should be able to help, good luck with this and if you need any help in regards of the actual reclaiming of the PPI, please post up.;)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    busbyh wrote: »
    Hi everybody, haven't posted for some time.I've been having some technical difficulties.


    Hi hun
    So glad to see you back.

    Was it your computer in regards of tech difficulties of the site itself?

    Mine can be a right pain at times as well, good you finally got here though, well done.:T;)XX
    The one and only "Dizzy Di" :D
  • busbyh
    busbyh Posts: 2,342 Forumite
    di3004 wrote: »
    Hi hun
    So glad to see you back.

    Was it your computer in regards of tech difficulties of the site itself?

    Mine can be a right pain at times as well, good you finally got here though, well done.:T;)XX
    Hi Di
    More my computer, just so slow, cleared a lot of stuff off it and it seems to be working a lot faster now;)
    xx
    dialysis,mammamia,honey.beaniebabe,saltyfish,funky,Gumbi,Lian,doogle,oldwulf,pinknico,Halpin,alyson,Barloo,jadone,demir,netabc,chickpee,dannyboy,tomgaskel,Lozza001,sandzb,di,marshallka,pengi,lynnie,busbyh,moggy,Kim66,honestbob,tobione,itdonk,arrongborne,thunders,newtonchang,mbones,showergirl, coffeetower,hayston,sappy,dolallytap,AuntieDeedee
  • di3004
    di3004 Posts: 42,579 Forumite
    busbyh wrote: »
    Hi Di
    More my computer, just so slow, cleared a lot of stuff off it and it seems to be working a lot faster now;)
    xx

    Great news :T
    Welcome back :beer:.

    puters can be a right pain when they want to be can they? lol :DXX
    The one and only "Dizzy Di" :D
  • pinknico
    pinknico Posts: 3,261 Forumite
    Hi busbyh, if you look at Di's post number 5035 , she has put in the link for the ICO.
    Thanks Di.xx
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • di3004
    di3004 Posts: 42,579 Forumite
    pinknico wrote: »
    Hi busbyh, if you look at Di's post number 5035 , she has put in the link for the ICO.
    Thanks Di.xx


    With pleasure Pinknico.:D;)XX
    The one and only "Dizzy Di" :D
  • busbyh
    busbyh Posts: 2,342 Forumite
    pinknico wrote: »
    Hi busbyh, if you look at Di's post number 5035 , she has put in the link for the ICO.
    Thanks Di.xx
    Thanks pinknico. i'll check ot out
    dialysis,mammamia,honey.beaniebabe,saltyfish,funky,Gumbi,Lian,doogle,oldwulf,pinknico,Halpin,alyson,Barloo,jadone,demir,netabc,chickpee,dannyboy,tomgaskel,Lozza001,sandzb,di,marshallka,pengi,lynnie,busbyh,moggy,Kim66,honestbob,tobione,itdonk,arrongborne,thunders,newtonchang,mbones,showergirl, coffeetower,hayston,sappy,dolallytap,AuntieDeedee
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