PPI Reclaiming Discussion part 4

di3004

taylor72 wrote: »

:beer: lloyds have agreed with ombudsman to pay back all premiums plus interest as a "gesture of goodwill"!! - along with £200 compensation. Anyone any good with figures - turboman perhaps?? what the kind of sum is I am looking to receive, as I have to accept and then the figures come to me to accept again - its 5 years at £50 a month that I paid on PPI and the ombudsman say you get an extra 8% per year on payments made - Di especially and everyone else - I owe you a drink. THANKS SOOOOOOOOOOOOOO MUCH - will post on success board when I get final settlement figure:beer:

Wow this is brilliant news, well done, and congratulations.
:beer::T:beer:

I hope Turbo comes along soon to have a look at the calcs for you, or check on Maxdp thread here below which may help.
http://forums.moneysavingexpert.com/showthread.html?t=1596473

So pleased for you.:T:T:T:beer:

barloo69

Hi,

I am trying to reclaim some PPI that I believe was mis-sold to me on a loan I had with the then First National Bank (now GE Money) a few years back, I thought I had my PPI claiming process sorted and had sent off the normal template letters asking for my money back.

A week ago however, I received a letter from GE money asking for confirmation of my account number as they could trace no details relating to me under the number I had given. Thinking that they might be playing for time I duly reiterated my number to them.

Today I have received another letter from them stating that they are unable to trace any number for the account number I have supplied, and whether or not I will forward a copy of the credit agreement to them so they can consider my claim further.

My question is this, should I really have to provide them with this information. I mean, I dont have anything to hide so could provide them with this information easily, but I wouldve thought this is something they had a copy of themselves!

Therefore is this just another step in the dance of them delaying payment. ?

Should I send or should I just proceed and go on to the next step in the reclaim procedure ?

Any ideas ?

di3004

barloo69 wrote: »

Hi,

I am trying to reclaim some PPI that I believe was mis-sold to me on a loan I had with the then First National Bank (now GE Money) a few years back, I thought I had my PPI claiming process sorted and had sent off the normal template letters asking for my money back.

A week ago however, I received a letter from GE money asking for confirmation of my account number as they could trace no details relating to me under the number I had given. Thinking that they might be playing for time I duly reiterated my number to them.

Today I have received another letter from them stating that they are unable to trace any number for the account number I have supplied, and whether or not I will forward a copy of the credit agreement to them so they can consider my claim further.

My question is this, should I really have to provide them with this information. I mean, I dont have anything to hide so could provide them with this information easily, but I wouldve thought this is something they had a copy of themselves!

Therefore is this just another step in the dance of them delaying payment. ?

Should I send or should I just proceed and go on to the next step in the reclaim procedure ?

Any ideas ?

Hi there

They may be stalling this, I would contact the Information Commissioners office (ICO) the data dept for advice, tell them your situation of what is going on in regards of this company, they may even contact them for you to find out what is going on, or it may just shift them at least.
https://www.ico.gov.uk/Global/contact_us.aspx

Or another option is to write to the GE and let them know if they don't deal with this by 7 -14 day you will report to the ICO.

Good luck with this, please keep us posted.;)

taylor72

di3004 wrote: »

Wow this is brilliant news, well done, and congratulations.
:beer::T:beer:

I hope Turbo comes along soon to have a look at the calcs for you, or check on Maxdp thread here below which may help.
http://forums.moneysavingexpert.com/showthread.html?t=1596473

So pleased for you.:T:T:T:beer:

I'm so exited as we have paid out over £3000 so must be looking at £3200 plus - woohoo - thanks so much to you di, you are a STAR:T:T

di3004

taylor72 wrote: »

I'm so exited as we have paid out over £3000 so must be looking at £3200 plus - woohoo - thanks so much to you di, you are a STAR:T:T

Awe bless you and thank you, :A, this is great news this, now remember to treat yourself, you deserve it.:beer:;)XXXX

GraceBe

Hi

Further to my previous post, I would like to give you some information, that may or may not be of any help in our search for justice.
As far as I can tell, Freedom Finance (previously Wilmslow Financial Services) were members of FISA (Financial Industry Standards Association), at least up to 2004. Since 31st October 2004 they joined FSA register.
First Plus, GE Money, Black Horse, Paragon, Picture Finance, etc. are still registered with FISA.
What I found interesting is this, FISA prides itself on high standard practice of their members.
Here are some quotes from their Information Guide for Borrowers.
“Advice given by the Broker must be suitable and appropriate to your needs and circumstances and must reflect accurately the products supplied and advertised” also “The FISA codes prohibit the use of high pressure selling techniques or selling practices unacceptable to FISA”
In my case, I was forced by Freedom Finance to take up the PPI, that I didn’t need or want. I already had life cover from A&L anyway. Neither they gave me any option to buy cheaper PPI elsewhere. In my view, this was a high pressure, aggressive selling. No PPI no loan.

What is the point of belonging to such organisation, if there are no consequences for mis-selling. This is what I would like to investigate further.

OK, so at the time, I bought this unfortunate loan with the PPI attached like a bad smell, Freedom Finance did not belong to FSA, but they did belong to FISA.

I did not have a chance to investigate it further. However, I wonder, if Martin Lewis would know more about this and how it would affect my claim.

What worries me, is that I paid off that loan after 3 years (not 10, as I was supposed to). Which means, that on the 31 May 2009 it will be 6 years, since I paid it off. If after 6 years, claiming becomes even more difficult, no wonder they are passing me from pillar to post.
I really don’t know what to do.
Like I said, I sent my first letter to First Plus (who gave me the loan), they passed it over to Freedom Finance (who sold me this fiasco). I also wrote separately to FF, who said, they transferred the matter to Bespoke (who by the looks of it supplied the PPI). Upon receipt of this letter, I sent FF an e-mail, disputing their reasons for transferring it to Bespoke. I told them clearly, the name of the person and the department in FF (then Wilmslow FS), who mis-sold the policy in the first place.
I think, I am going to write them another letter, refusing to accept involvement from Bespoke and accusing FF again of mis-selling me this policy.
Am I right to do that? What do you think?
I wish I had more time for this matter, but whatever I find out, I will let you know.

Special thanks to marshallka and Di3004


kind regards

ananewman_2

can anyone tell me a rough timescale how long this takes
im doing four claims
2 against london scottish
2 against yes car credit/direct auto finance

di3004

GraceBe wrote: »

Hi

Further to my previous post, I would like to give you some information, that may or may not be of any help in our search for justice.
As far as I can tell, Freedom Finance (previously Wilmslow Financial Services) were members of FISA (Financial Industry Standards Association), at least up to 2004. Since 31st October 2004 they joined FSA register.
First Plus, GE Money, Black Horse, Paragon, Picture Finance, etc. are still registered with FISA.
What I found interesting is this, FISA prides itself on high standard practice of their members.
Here are some quotes from their Information Guide for Borrowers.
“Advice given by the Broker must be suitable and appropriate to your needs and circumstances and must reflect accurately the products supplied and advertised” also “The FISA codes prohibit the use of high pressure selling techniques or selling practices unacceptable to FISA”
In my case, I was forced by Freedom Finance to take up the PPI, that I didn’t need or want. I already had life cover from A&L anyway. Neither they gave me any option to buy cheaper PPI elsewhere. In my view, this was a high pressure, aggressive selling. No PPI no loan.

What is the point of belonging to such organisation, if there are no consequences for mis-selling. This is what I would like to investigate further.

OK, so at the time, I bought this unfortunate loan with the PPI attached like a bad smell, Freedom Finance did not belong to FSA, but they did belong to FISA.

I did not have a chance to investigate it further. However, I wonder, if Martin Lewis would know more about this and how it would affect my claim.

What worries me, is that I paid off that loan after 3 years (not 10, as I was supposed to). Which means, that on the 31 May 2009 it will be 6 years, since I paid it off. If after 6 years, claiming becomes even more difficult, no wonder they are passing me from pillar to post.
I really don’t know what to do.
Like I said, I sent my first letter to First Plus (who gave me the loan), they passed it over to Freedom Finance (who sold me this fiasco). I also wrote separately to FF, who said, they transferred the matter to Bespoke (who by the looks of it supplied the PPI). Upon receipt of this letter, I sent FF an e-mail, disputing their reasons for transferring it to Bespoke. I told them clearly, the name of the person and the department in FF (then Wilmslow FS), who mis-sold the policy in the first place.
I think, I am going to write them another letter, refusing to accept involvement from Bespoke and accusing FF again of mis-selling me this policy.
Am I right to do that? What do you think?
I wish I had more time for this matter, but whatever I find out, I will let you know.

Special thanks to marshallka and Di3004


kind regards

Hi there

And your welcome.;)

Thank you for what you have posted, its very interesting.
In my opinion I can't see any harm in you writing them another letter, also wait for others opinions on this as well if you want to, but I wish you all the luck in the world.;)

di3004

Deleted_User wrote: »

can anyone tell me a rough timescale how long this takes
im doing four claims
2 against london scottish
2 against yes car credit/direct auto finance

Hi there

I take it you mean in regards of reclaiming?

If so they have 8 weeks to respond in full.

If you hear nothing at all from them, contact the financial ombudsman service (FOS), and if you do hear but they have not resolved your case, write back, until you receive the final response, they should give details of the FOS in the final response, good luck.;)

More info on reclaiming with templates here:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

marshallka

GraceBe wrote: »

Hi

Further to my previous post, I would like to give you some information, that may or may not be of any help in our search for justice.
As far as I can tell, Freedom Finance (previously Wilmslow Financial Services) were members of FISA (Financial Industry Standards Association), at least up to 2004. Since 31st October 2004 they joined FSA register.
First Plus, GE Money, Black Horse, Paragon, Picture Finance, etc. are still registered with FISA.
What I found interesting is this, FISA prides itself on high standard practice of their members.
Here are some quotes from their Information Guide for Borrowers.
“Advice given by the Broker must be suitable and appropriate to your needs and circumstances and must reflect accurately the products supplied and advertised” also “The FISA codes prohibit the use of high pressure selling techniques or selling practices unacceptable to FISA”
In my case, I was forced by Freedom Finance to take up the PPI, that I didn’t need or want. I already had life cover from A&L anyway. Neither they gave me any option to buy cheaper PPI elsewhere. In my view, this was a high pressure, aggressive selling. No PPI no loan.

What is the point of belonging to such organisation, if there are no consequences for mis-selling. This is what I would like to investigate further.

OK, so at the time, I bought this unfortunate loan with the PPI attached like a bad smell, Freedom Finance did not belong to FSA, but they did belong to FISA.

I did not have a chance to investigate it further. However, I wonder, if Martin Lewis would know more about this and how it would affect my claim.

What worries me, is that I paid off that loan after 3 years (not 10, as I was supposed to). Which means, that on the 31 May 2009 it will be 6 years, since I paid it off. If after 6 years, claiming becomes even more difficult, no wonder they are passing me from pillar to post.
I really don’t know what to do.
Like I said, I sent my first letter to First Plus (who gave me the loan), they passed it over to Freedom Finance (who sold me this fiasco). I also wrote separately to FF, who said, they transferred the matter to Bespoke (who by the looks of it supplied the PPI). Upon receipt of this letter, I sent FF an e-mail, disputing their reasons for transferring it to Bespoke. I told them clearly, the name of the person and the department in FF (then Wilmslow FS), who mis-sold the policy in the first place.
I think, I am going to write them another letter, refusing to accept involvement from Bespoke and accusing FF again of mis-selling me this policy.
Am I right to do that? What do you think?
I wish I had more time for this matter, but whatever I find out, I will let you know.

Special thanks to marshallka and Di3004


kind regards

I think it would be good if you could get Freedom to accept responsibility for this but in the same breathe I don't think they will do. Bespoke are not saying they did not so someone IS taking the blame but then the problem is Bespoke were not regulated and had no need to be regulated by anyone as they are tucked away in GIB.

As you say you have not got much time for this then perhaps you could make FIrstplus responsible for this and try and get the ombudsman to listen to your case in that they are equally responsible for this. Firstplus were under the GISC at the time of your sale. Its maybe worth a try here.

Also worth saying to you and the other Bespoker that you both need to make a complaint to the OFT and FSA about this matter of being told that you dealt with a company from abroad and did not know at the time of the sale that you had little or no statutory protection. If you had a complaint against Bespoke and took it through the courts then you could use the english courts for the claim but if you win then uk bailiffs have no jursidcition to enter GIB to get the money should they not pay you up. A very unfair contract they sold to you.

A complaint also to the Financial Services Commission enforcement in GIB might not go amiss.
http://www.fsc.gi/fsc/home.htm