PPI Reclaiming Discussion part 4

amersall

metoyoubear wrote: »

Hi
First time here,no sure if this is the correct place for advice.A relative split up with her partner 3 years ago,he had a secured loan on the house with PPI although the house is only in my relatives name NOT her ex partners.
She is a single parent and doesn't work,the ex partner has left her paying the loan,its been going through solicitors for 18 months and not getting very far.
Anyway,the problem is,she's tried cancelling the PPI numerous times and they say she can't.
Because its not actually in her name but she's still paying for it along with the loan.
Anyone know if this can even be cancelled or claimed back.
As she doesn't know what she's paying it for as she doesn't work so what is it even covering her for.
Any advice,thank you?
P.S the ex is of no help on this matter,he doesn't want to know.

hi there, if the ex co signed that makes him liable too for the payments, its just a pity it is secured i cant believe how long the solicitors are taking, he has got off scot free!! i wish your relative luck with this, she is going to need it, i would think if both were covered on ppi, you may need both to cancel or claim, i would be wary as he can claim 50% of a win if you claim mis sell, he does not seem to be a very nice person to me leaving a secured debt on someone, your relative must be gutted

di3004

metoyoubear wrote: »

If my relative tries to claim the PPI back though,will she be able to do it herself OR will they both have to do it as they both signed for the loan agreement,although for the past 4 years my relative has been paying for the loan AND the PPI herself.

If its joint, normally its the 2 here, but if your relative is having issues here with the ex other half who does not want any part of paying this anyway, this should be looked into on your relatives part, as she is the one left to pick up the pieces here, to me she has her own complaint to deal with, he has already left her in the lurch.
There are ways around this.;)
Although I am not sure in how this actually works when someone splits up, it should be your relative getting paid compensation here and not him, in my opinion why should he get anything out of this if he's left her to it???

Do you think it would be the case then, if there was money to be reclaimed, he would soon be back on the scene?

I know we cannot change the law, but it can be so unfair at times.

di3004

amersall wrote: »

hi there, if the ex co signed that makes him liable too for the payments, its just a pity it is secured i cant believe how long the solicitors are taking, he has got off scot free!! i wish your relative luck with this, she is going to need it, i would think if both were covered on ppi, you may need both to cancel or claim, i would be wary as he can claim 50% of a win if you claim mis sell, he does not seem to be a very nice person to me leaving a secured debt on someone, your relative must be gutted

Yes amersall I agree with you, bet though the ones who try to escape their resonsibilites, knowing if there is money to be claimed will try to get back on the scene, its just not fair is it?

Where the heck are they when it comes to paying out??
Leaving other halves in the lurch, there should be rules with this !!

maxdp

di3004 wrote: »

If its joint, normally its the 2 here, but if your relative is having issues here with the ex other half who does not want any part of paying this anyway, this should be looked into on your relatives part, as she is the one left to pick up the pieces here, to me she has her own complaint to deal with, he has already left her in the lurch.
There are ways around this.;)
Although I am not sure in how this actually works when someone splits up, it should be your relative getting paid compensation here and not him, in my opinion why should he get anything out of this if he's left her to it???

Hi Metoyoubear

Sorry to hear about your relatives problems. May I suggest that she goes to the Citizens Advice Bureau. There she will get free advice which is not biased.

It makes me wonder if he signed her signature on the forms if she did not know anything about the loan or at least did not sign for it. You cannot take a loan out on somebody elses property without their signature etc. Alsso she is now paying for PPI which probably does not cover her anyway.

Is the solicitor sorting out legal problems e.g. as if she was legally bound to him and all that entails or custody stuff or is it just the Secured Loan.

Perhaps once you get the forms back your relative may then remember things clearly. It is difficult to remember such a long time ago.

I think he is a greedy selfish !!!!!! leaving her with all these problems, whatever the reason for the split. Good Luck to her

di3004

Metoyoubear,

Remember to mention in the letter you expect to receive the copy of the agreement by 12 days of requesting this.
Like Masmit says, they should still have this because its still active.

(post by recorded post), good luck.;)

metoyoubear

Thanks for the replies,as i say it is very complicated as there are so many issues going on at the same time.

The solicitors have been looking into his access to their children as well as the loan agreement,although i have said to her that the solicitors seem VERY lax,its been dragging on so long.

Because they lived together for a long time her ex does have rights/interest to the house but he doesn't want to pay the loan,thats the main problem.So the solicitors are trying to get him to agree to the loan being paid off by my relative and then he forfeits any other interest in the house.

But its weeks back and forth from both solicitors when he doesn't agree with something and suggests another alternative which my relative won't agree to.

All she wants is rid of the loan and him,he is not a very nice man to have left her with this burden.

Is there another forum i could perhaps post on regarding this loan etc

She has just gone to the PO now with the letter asking for a copy,so thats a start with regards to the PPI.

maxdp

Hi There you could try the Loans FORUM there are people on there like Dunstonh etc who may be able to give you different information etc. Let us know on this one what happens with the PPI side of it when she gets copies of the agreement etc and we may be able to help more.

Solicitors do like to drag their heels at times, suppose it lets them charge more:eek:. Of course there are other issues round this as well where access etc are concerned so it has to be done properly.Good Luck to you.

http://forums.moneysavingexpert.com/forumdisplay.html?f=12

chrisgregson

Hello people.

I am currently in the process of trying to reclaim the PPI already paid by my parents on an outstanding loan (about £1000 paid) and the full amount still technically outstanding (nearly £3000 to pay).

I sent Nat West a letter and they have replied in the time frame but I want to know how best to respond if possible......

The letter sent to them, based the claim on the fact the PPI was missold because both mum and dad were self employed and had outstanding medical issues and were not told how this would affect if they tried to claim (effectively couldn't claim!). It also stated they were informed at the time it would assist with obtaining the credit/loan by the person selling the loan.

They have come back saying 'no because you signed this (copies of docs signed were enclosed) to say you agreed and understood and we have guidelines which our people are told to follow'.

They said 'therefore we aren't wrong and you cant get owt back but if you want to go to Ombudsman here's their details or if you want to cancel the policy go into your branch.

THEY did howeber offer £750 as compensation for their trouble if they signed a sheet enclosed......!!!!!

Now in my opinion, they clearly know they are goosed otherwise they wouldn't offer £750 if they had done nothing wrong!!!!????

Can anyone give any advice on how to respond?? Do I ask them to reconsider and leave it there, OR do I tell them they we will only accept a full refund + 8% OR do I go, as they suggest, straight to the ombudsman??

Any help gratefully received!!!

The_deacon

Its been along time since i first posted on here regarding my PPI claim. I find myself in need some advice now as to what to do.

The claim has been going on for over 14 months (to be fair some of the delay has been mine due to working away).
The company are saying they have no record of the loan, i have recently provided them as requested with the amounts, start date and even the loan number etc.
They are now asking me to send them a copy of the loan agreement (which i have, but possibly they do not). Question, should i send them a copy of the agreement or is it far better for me to hang on to it having already made them aware of all the fiqures and dates etc?

Thanks in advance for any help.

di3004

chrisgregson wrote: »

Hello people.

I am currently in the process of trying to reclaim the PPI already paid by my parents on an outstanding loan (about £1000 paid) and the full amount still technically outstanding (nearly £3000 to pay).

I sent Nat West a letter and they have replied in the time frame but I want to know how best to respond if possible......

The letter sent to them, based the claim on the fact the PPI was missold because both mum and dad were self employed and had outstanding medical issues and were not told how this would affect if they tried to claim (effectively couldn't claim!). It also stated they were informed at the time it would assist with obtaining the credit/loan by the person selling the loan.

They have come back saying 'no because you signed this (copies of docs signed were enclosed) to say you agreed and understood and we have guidelines which our people are told to follow'.

They said 'therefore we aren't wrong and you cant get owt back but if you want to go to Ombudsman here's their details or if you want to cancel the policy go into your branch.

THEY did howeber offer £750 as compensation for their trouble if they signed a sheet enclosed......!!!!!

Now in my opinion, they clearly know they are goosed otherwise they wouldn't offer £750 if they had done nothing wrong!!!!????

Can anyone give any advice on how to respond?? Do I ask them to reconsider and leave it there, OR do I tell them they we will only accept a full refund + 8% OR do I go, as they suggest, straight to the ombudsman??

Any help gratefully received!!!

Hi there

They have received the standard fob off response then?

Right that is just an offer, and I would not accept a standard offer like that one to be honest, with it being a lot more money involved.

Ask if they will consider taking this higher, if not then take to the Financial ombudsman service.

I would not worry about that response, its defo a standard fob off one, so if I were you ask for a higher amount, if they do not do this then move on to the FOS.

Also ask them for a full written breakdown, good luck.;)