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PPI Reclaiming Discussion part 4
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Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.
What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?
Thank you for any advice you give.
Blackpoolguy0 -
Blackpoolguy79 wrote: »Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.
What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?
Thank you for any advice you give.
Blackpoolguy
You don't have much choice Blackpoolguy79You have to let the bank investigate and come to a decision BEFORE you can approach the FOS.
If you lose patience now and send it to FOS you will delay it by 328 days never mind 28
Hang tight, hopefully you will get redress without having to FOS itBeneficial don't appear to be the quickest but let them do what they have to
Successes
Sainsbury's/BOS £6,400 Paid
MBNA £3,600 Paid0 -
anyone had any ppi back off capital one as ive applied to get some back had letter 6 weeks ago sayin they look into it but heard nothing since get feelin there just delaying hoping ill go away0
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Blackpoolguy79 wrote: »Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.
What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?
Thank you for any advice you give.
Blackpoolguy
Hi, Dilus is right, hang lose and hopefully they will respond, do remember these crooks are playing "delaying tactics" so don;t give them an inch to play with.
CROOKS I SAY ...... the news today saying that the total so far is £9billion that banks owe us,
CROOKS ? DEAD RIGHT0 -
sassyone19 wrote: »anyone had any ppi back off capital one as ive applied to get some back had letter 6 weeks ago sayin they look into it but heard nothing since get feelin there just delaying hoping ill go away
CAPITAL ONE .... they steal your money ... FRAUD ... and then they play games ?
They say they offer a credit card that will put your credit rating back in order, then ...... if you have a problem, they blacklist you on your credit score
CAPITAL ONE IS NOT TO BE TRUSTED AND YOU ARE ADVISED TO NEVER DEAL WITH THEM0 -
im not holding out much hope of getting my money back:mad:mite give em a call tomorrow but will take it to the fos if i have to0
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i have several loans/credit cards from over last ten years. i dont think i had ppi on any because i didnt ask for it, could i still have been charged for it in the interest i paid? i have template from this website for a letter which asks the bank/creditcard company to send me copy of agreement and i send them a pound. is this the way to start claim? i dont have paperwork. im getting confused cos ive read too much about ppi claims today. can someone put me on right track to money back!!0
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i have several loans/credit cards from over last ten years. i dont think i had ppi on any because i didnt ask for it, could i still have been charged for it in the interest i paid? i have template from this website for a letter which asks the bank/creditcard company to send me copy of agreement and i send them a pound. is this the way to start claim? i dont have paperwork. im getting confused cos ive read too much about ppi claims today. can someone put me on right track to money back!!
Hi, if you dont know if you had PPI then you have to SAR them FOR ALL INFORMATION, that costs £10 but it will provide you with information0 -
Hi, if you dont know if you had PPI then you have to SAR them FOR ALL INFORMATION, that costs £10 but it will provide you with information
thanks for your reply.
how do i SAR them? will each bank give me info for all loans i have had with them? i think i have 6 different banks/credit cards to chase.0 -
Stephen Hester on the BBC Oneshow tonight 7pm
INTERVIEWER Robert Peston
This was clearly a publicity stunt on behalf of the RBS
The fact is that Stephen Hester is the CEO of the RBS, a bank who committed MAJOR FRAUD mis-selling PPI insurance
THIS MAN IS ACCOUNTABLE TO CONSUMERS FOR FRAUD
Sooner or later we will have the RBS and all other banks in court for FRAUD0
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