PPI Reclaiming Discussion part 4

Blackpoolguy79

Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.

What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?

Thank you for any advice you give.

Blackpoolguy

dilus

Blackpoolguy79 wrote: »

Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.

What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?

Thank you for any advice you give.

Blackpoolguy

You don't have much choice Blackpoolguy79 You have to let the bank investigate and come to a decision BEFORE you can approach the FOS.
If you lose patience now and send it to FOS you will delay it by 328 days never mind 28
Hang tight, hopefully you will get redress without having to FOS it Beneficial don't appear to be the quickest but let them do what they have to

sassyone19

anyone had any ppi back off capital one as ive applied to get some back had letter 6 weeks ago sayin they look into it but heard nothing since get feelin there just delaying hoping ill go away

beamerguy

Blackpoolguy79 wrote: »

Hi forum,
I originally sent my claim to beneficial finance on 17th January and received a letter 2 weeks later to tell me they had received the complaint and that it was being dealt with by the central complaints department. I have received a letter today dated the 17th February saying that at the present time they have been unable to resolve my complaint and the investigation is yet to be completed. They have requested my patience for a further 28 days to resolve the complaint.

What should I do with regard to agreeing or not agreeing to a further 28 days. Will it be 28 days or 28 working days?

Thank you for any advice you give.

Blackpoolguy

Hi, Dilus is right, hang lose and hopefully they will respond, do remember these crooks are playing "delaying tactics" so don;t give them an inch to play with.

CROOKS I SAY ...... the news today saying that the total so far is £9billion that banks owe us,

CROOKS ? DEAD RIGHT

beamerguy

sassyone19 wrote: »

anyone had any ppi back off capital one as ive applied to get some back had letter 6 weeks ago sayin they look into it but heard nothing since get feelin there just delaying hoping ill go away

CAPITAL ONE .... they steal your money ... FRAUD ... and then they play games ?

They say they offer a credit card that will put your credit rating back in order, then ...... if you have a problem, they blacklist you on your credit score

CAPITAL ONE IS NOT TO BE TRUSTED AND YOU ARE ADVISED TO NEVER DEAL WITH THEM

sassyone19

im not holding out much hope of getting my money back:mad:mite give em a call tomorrow but will take it to the fos if i have to

jintymi

i have several loans/credit cards from over last ten years. i dont think i had ppi on any because i didnt ask for it, could i still have been charged for it in the interest i paid? i have template from this website for a letter which asks the bank/creditcard company to send me copy of agreement and i send them a pound. is this the way to start claim? i dont have paperwork. im getting confused cos ive read too much about ppi claims today. can someone put me on right track to money back!!

beamerguy

jintymi wrote: »

i have several loans/credit cards from over last ten years. i dont think i had ppi on any because i didnt ask for it, could i still have been charged for it in the interest i paid? i have template from this website for a letter which asks the bank/creditcard company to send me copy of agreement and i send them a pound. is this the way to start claim? i dont have paperwork. im getting confused cos ive read too much about ppi claims today. can someone put me on right track to money back!!

Hi, if you dont know if you had PPI then you have to SAR them FOR ALL INFORMATION, that costs £10 but it will provide you with information

jintymi

beamerguy wrote: »

Hi, if you dont know if you had PPI then you have to SAR them FOR ALL INFORMATION, that costs £10 but it will provide you with information

thanks for your reply.
how do i SAR them? will each bank give me info for all loans i have had with them? i think i have 6 different banks/credit cards to chase.

beamerguy

Stephen Hester on the BBC Oneshow tonight 7pm

INTERVIEWER Robert Peston

This was clearly a publicity stunt on behalf of the RBS

The fact is that Stephen Hester is the CEO of the RBS, a bank who committed MAJOR FRAUD mis-selling PPI insurance

THIS MAN IS ACCOUNTABLE TO CONSUMERS FOR FRAUD


Sooner or later we will have the RBS and all other banks in court for FRAUD