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PPI Reclaiming Discussion part 4
Comments
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lisajaynec wrote: »I helped a work colleague fill in the form and send it off to MBNA for both herself and her husband accounts 3 weeks ago, she had a upheld letter for her account on Tuesday this week and the cheque arrived two days later, but has heard nothing for her husband!
Nice one lisa lets hope that your mates hub hears soon.0 -
Congratulations to all winners today and hope you all have a good weekend0
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An update on barclays and LTSB still waiting for calculations letter from barclays, sent an email to the ceo, there office is dealing with it (slowly) as to LTSB what a bunch this lot are emails not being answered by tim tookey (old school LTSB) this bank believe in treating there customers like crud (forgive the pun) i have finally come to the end of my patience with them, there still not paying out the money they told me they did'nt owe me for 6 months, now after saying there finally going (at last) to properly look into my credit cards honestly there back to there old rubbish about the 6 year rule even though my mate has just had one upheld from 1988 for 34 grand time for the fos me thinks and time to talk to my solicitor about putting these turkeys necks through the wringer once and for all.0
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I need some advice.(for a change)
I got in touch with RBS ceo who forwarded my email to a member of the ppi executive concerns department. I was asking about the restructuring of a defaulted loan which has been getting paid off over the last few years. This loan was the last in five that had been consolidated each time and the ppi complaint was found in favour of it. I believed that this loan should've had the ppi plus it's interest removed and along with the payments i've made through the debt collection agency would've gave me my new outstanding balance which I was going to pay off. They say no it's complicated etc etc made worse by the consolidations made and the arrears.
Loan was 9000.00
ppi was 2238.00
ppi int 1976.60
loan int 3873.40
total 17088.00
Over the years I've paid off about £7500 leaving outstanding just under £10000, so they are giving me a refund on this loan of about 7655.53, this obviously includes something from each of the loans that was consolidated, but they are not reducing the loan amount, they have taken just over 6300.00 from my total ppi redress and subtracting from the outstanding debt and leaving me with a new balance of just over £4400 and giving to me the interest etc of the total redress amounts.
I've asked the person concerned why i'm not receiving the ppi and it's interest being removed from the loan amount, then subtracting the repayments i've made so far, THEN paying it off with any of the redress but she says no it's complicated, is it time to speak to FOS/FSA in regards to this?
I'm not in dispute with the redress at all, it's more than I thought i'd get overall, but not happy about the 'restructure' which doesn't seem to be happening.
Hope you can help, it's my birthday too today and would like if possible to get some help from you wonderful people on here so that I can take forward some suggestions on Monday.
Thanks again and have a great weekend, i've also been told the cheques are in the post as well, so hoping the postie comes soon.
Happy birthday smitchy:beer::beer::beer::beer::beer::beer::beer::cool::cool::cool::cool::D:D:D:D:D:D:bdaycake::bdaycake::wave:0 -
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Thanks Steve, thats my second and third cake today, feel like the Michelin man now, lmao:D
Bob
Nice one bob you have a good day, bob back to your post mate it's right what beamer and dilus say i think the fsa are a waste of space mate but you could call the fos as they deal with this sort of stuff on a day to day basis.:)0 -
guess what went into my bank today barclays have finally paid my money into the bank .im so happy to say the least .got in touch with a nice man called piers norman the chief manager at barclays at canary wharf in london at piers.norman@barclays.com0
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email sent to LTSB today
Dear LTSB it has become quite obvious to me that you are running out of money, i have been very patient with you and the chronic lack of customer service i have to date received from you. You have lied to me repeatedly and to this end i give you 7 days to process my redress payment into my account failing this i will have no alternative but to seek the advice of a solicitor to begin to take recovery proceedings to recover the money that you wrongfully took from me in the first place, i will also to this end be speaking to bbc's watchdog and the newspapers about your apparent lack of interest in your customers complaints, i trust i make my position clear.0 -
guess what went into my bank today barclays have finally paid my money into the bank .im so happy to say the least .got in touch with a nice man called piers norman the chief manager at barclays at canary wharf in london at piers.norman@barclays.com
Nice one barbi:j:beer::beer::beer::beer::beer::D:D:money::money::money::money::T:T:T:T:):):):):):)0 -
Nice one bob you have a good day, bob back to your post mate it's right what beamer and dilus say i think the fsa are a waste of space mate but you could call the fos as they deal with this sort of stuff on a day to day basis.:)Thanks to all the competition posters.0
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