PPI Reclaiming Discussion part 4

paulh1983

paulh1983 wrote: »

I'm totally confused by this.

I've read pages and pages of the forums (long time reader, only now posting!) on this subject and I think I've read too much!

In early 2008 my partner and I took out finance on a new car (big mistake, I know!). I'm near certain we didn't sign anything to do with PPI or the term they've given it (I can't remember the exact term - paperwork's at home, I'm at work) but I think it's the same thing just a different name.

On our paperwork breakdown it's included but we don't have a copy of the signed paperwork.

The company was GE Money but it's now owned by Santander.

I've written out the template from this site and I'm ready to send it. Will it make a difference that GE is now Santander? Also do I need to add extra paragraph saying I want to see where we're supposed to have signed up to the insurance?

Many thanks in anticipation of any help.

Above is what I originally posted. I sent off the template with my details to Santander in April only to be told they had no dealings with the Insurance and that it belongs with the motor dealership. In their response letter they said they would forward it onto the dealership and I could expect a response.

Fast forward six months later and I received nothing, so I replied to Santander and copied the motor dealership into the letter, indicating I was far from happy with the length of time to respond. Anyway soon after the Motor Dealership acknowledge my issue by post and say they are looking into the matter.

This afternoon my partner gets a phone call from the company and this is what they said:

They have paperwork in front of them that suggests they've done nothing wrong. However they don't want to go to the Ombudsman as it costs them regardless if they win/lose. However they would rather the money go to the customer so they're willing to offer 50% of the total we've paid to date. (Total is just over £1,000 so they offered approx £500).

Now to me this smells rotten! If they had the paperwork to suggest no wrong doing why on earth would they even bother to make an offer?

Am I right in thinking they're trying to weasel their way out of this and I should proceed to the Ombudsman? My partner also said the person mentioned something along the lines of they wouldn't send a case to the Ombudsman if they were going to lose...I'm not really sure what he meant by this but it just feels like they're trying to hoodwink us into accepting a % of what we've already paid.

Any advice?

Much appreciated.

beamerguy

Hacking reveals power network

SEE THE SPIDERS WEB HERE
http://www.bbc.co.uk/news/uk-14846456

I wonder what the spiders web would look like with THE BANK SCANDAL ?

cclissold

Hello everyone. Finally good news

claim went in 2 jun
upheld 27 aug
acceptance received by halifax 16 sept
after a couple of emails to antonio i got call from claim handler. have rung her at least 6 times

AND TODAY

cheque arrived for just under £5000.

THanks again to Di, Cappo and Beamerguy. you are so totally fabulouso for helping out and keeping me feeling strong.

Hope everyone else hears soon with good news.

C.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

:j:beer::money::money::money:

beamerguy

Personal Letter to your MP

FED UP WITH THESE FRAUDULENT BANKS ?

Tell your MP all about it.

Dear Sir,

You are my local MP who I voted for in the last election.

My complaint is about the Banks who offer nothing but contempt towards the public regarding the repayments of mis-sold, fraudulent PPI insurance.

The government, the FSA fail to do anything about this ?

If you are interested in my vote in the future, as my local MP, I expect you to take action and make my voice heard. If you feel you cannot do this, please let me know and I will advise you to remove my name from your supporters list meaning, you will have lost my vote.
Tough times means tough decisions

Yours faithfully

jaaaam

Hello.

I've been reading the site and forum for a while now to get advice on various financial issues and it has been a huge help. Now, though, I have a specific problem regarding PPI reclaiming.

In short, my wife was missold PPI attached to a loan for £7,600 that was taken out in 2008. Essentially, the insurance cover provided covered nothing over the protection she had in her existing employment contract. We eventually got round to questioning the PPI and making a claim. We have now had a 'reply' which has come in the form of a new loan agreement stating "I am pleased to enclose your replacement Halifax personal loan. This loan is to replace your earlier loan agreement which included PPI by a loan without PPI."

This new loan has reduced monthly payments, for the same term left on the loan, which removes the PPI component from the 20 months left. It does not address the 3+ years of PPI already paid.

Can this be right? Is the letter a de facto acceptance that the PPI was missold and does this not mean that the full amount of PPI (£3,227) should be returned? As it stands the overall amount paid back will reduce by just over £1000, which covers the PPI on the remainder of the term.

Any advice anyone could give would be very helpful.

Thanks.

beamerguy

cclissold wrote: »

Hello everyone. Finally good news

claim went in 2 jun
upheld 27 aug
acceptance received by halifax 16 sept
after a couple of emails to antonio i got call from claim handler. have rung her at least 6 times

AND TODAY

cheque arrived for just under £5000.

THanks again to Di, Cappo and Beamerguy. you are so totally fabulouso for helping out and keeping me feeling strong.

Hope everyone else hears soon with good news.

C.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

:j:beer::money::money::money:

WELL DONE YOU, We try, enjoy your Xmas

HALIFAX :rotfl::rotfl: "THEY GIVE YOU XTRA"

So people, it works

NEVER GIVE UP UNTIL YOU GET YOUR CHEQUE

cappo

jaaaam wrote: »

Hello.

I've been reading the site and forum for a while now to get advice on various financial issues and it has been a huge help. Now, though, I have a specific problem regarding PPI reclaiming.

In short, my wife was missold PPI attached to a loan for £7,600 that was taken out in 2008. Essentially, the insurance cover provided covered nothing over the protection she had in her existing employment contract. We eventually got round to questioning the PPI and making a claim. We have now had a 'reply' which has come in the form of a new loan agreement stating "I am pleased to enclose your replacement Halifax personal loan. This loan is to replace your earlier loan agreement which included PPI by a loan without PPI."

This new loan has reduced monthly payments, for the same term left on the loan, which removes the PPI component from the 20 months left. It does not address the 3+ years of PPI already paid.

Can this be right? Is the letter a de facto acceptance that the PPI was missold and does this not mean that the full amount of PPI (£3,227) should be returned? As it stands the overall amount paid back will reduce by just over £1000, which covers the PPI on the remainder of the term.

Any advice anyone could give would be very helpful.

Thanks.

Put a claim in.

jaaaam

cappo - Thanks for the reply.

The thing is we have already put the claim in and this is their reponse. Simply a new loan agreement taking out the PPI for the remainder of the term but ignoring the PPI already paid.

Thanks.

dilus

beamerguy wrote: »

Personal Letter to your MP

FED UP WITH THESE FRAUDULENT BANKS ?

Tell your MP all about it.

Dear Sir,

You are my local MP who I voted for in the last election.

My complaint is about the Banks who offer nothing but contempt towards the public regarding the repayments of mis-sold, fraudulent PPI insurance.

The government, the FSA fail to do anything about this ?

If you are interested in my vote in the future, as my local MP, I expect you to take action and make my voice heard. If you feel you cannot do this, please let me know and I will advise you to remove my name from your supporters list meaning, you will have lost my vote.
Tough times means tough decisions

Yours faithfully

Great letter once again m8, sent your last one to my local MP about banks referring everything to the FOS to clog the system up and never heard a peep. Think the MP's are all too interested in the European meltdown at the moment

di3004

cclissold wrote: »

Hello everyone. Finally good news

claim went in 2 jun
upheld 27 aug
acceptance received by halifax 16 sept
after a couple of emails to antonio i got call from claim handler. have rung her at least 6 times

AND TODAY

cheque arrived for just under £5000.

THanks again to Di, Cappo and Beamerguy. you are so totally fabulouso for helping out and keeping me feeling strong.

Hope everyone else hears soon with good news.

C.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

:j:beer::money::money::money:

Absolutely fantastic!:T:j Congratulations!:beer:

Its been a pleasure to have been some help.:A xxxxxxxxxx