PPI Reclaiming Discussion part 4

di3004

molly2011 wrote: »

Hi I,ve been watching this site for months now and soaking up the advice I put in a claim to Lloyds TSB to reclaim back my ppi on my credit card going back to 1998. I recieved an offer of £1350 and was told this was only going back 6 years however when i called them today they told me it was going back to 1998 i am very suspicious of this but do not know how to calculate the total due to me. Would anyone be kind enough to show me the calculations on 2 months ppi in janet and john style and I will try to calculate the rest myself.
Date 13/12/00 PPi amount £11.27
12/01/01 £12.49

If someone can help me with these 2 figures and explain how to work it out as simply as possible it would be much appreciated and i will try to work out the rest myself. Thanks very much.

Hi Molly
Well done on your success!:beer:

You are right to be checking out the amounts due to you, and the bank should provide a detailed written breakdown of how they came to this figure on request.
You could ring or email them below.
[EMAIL="Customer.Care.Insurance@lloydsTsb.co.uk"]Customer.Care.Insurance@lloydsTsb.co.uk[/EMAIL]

But otherwise, hopefully someone will be here to check this out for you shortly.
Sorry I am not the one for workings out, but sure someone will be, good luck.;)

MrsShazbat

I've had a letter from the FOS today advising me that since the court ruling on PPI they are inundated with claims (there's a figure of 5000 but I haven't got the letter to hand so don't know if that's claims-per-week or some other stat) and it could be anything up to a YEAR before there is any response, but I guess this s measure to head people off at the pass to try and discourage people from pestering them on progress.

nickybutch

Hi,
I would like to clear up some small points in what I wrote on 3 October.
Egg had already paid the full amount of my PPI in 2 parts £ 2,020.01 in 2009 and £ 2,281.97 in July 2011.
Prior to this, Egg SOLD my loan balance to a debt collection company ILLEGALLY in July 2010 with a balance of £ 10,620.03.

Which is £ 8,901 loan with £ 3797.97 PPI MINUS £ 181.68 taken from £ 752.98 worth of payments and £ 2,281.97 from the PPI PLUS £ 384.72 accrued interest.
Since July 2011, Egg have left the £ 2,020.01 and the £ 384.72 on my loan of £ 8,901 which I say is FRAUD because the FULL amount of PPI had ALREADY been paid off.
See what I am saying, the ACTUAL BALANCE of my loan with Egg is £ 8,215.31 but Egg say it is £ 10,620.03 at this present moment as this was the amount SOLD to a debt collection company.
I am now confused. The FOS have CLOSED my complaint with Egg even though they have had it since November 2009 and the NEXT STAGE would be the COURTS.
Also, Egg have not sent me an ANNUAL STATEMENT since APRIL 2010 which my last one due in APRIL 2011 and under the Consumer Credit Act 1974, Egg have committed an offence and denied any wrongdoing.
and Under the CCA of 2006, I am NOT LIABLE to pay them anything during the period of NON COMPLIANCE which means they owe me money I think.
How can I get this money without going to the courts and without the help of the FOS ?
Egg have refused to respond to any of my communications whatsoever regarding any matter regarding my loan with them.

Any Ideas ?
Nickybutch

glimmerofhope

Hi All

RBS giving me run-around so time for email to CEO
1st phone call the man told me a cheque would be sent
2nd phone call girl told my money would be paid into my old Natwest Account that I no longer have access to
3rd Phone call girl said all the monet sent to credit management team and they would send me any money owing
As the loan was cleared last Dec I feel that they should be sending me a cheque for the whole lot and wish to tell the CEO

So...being lazy as I have seen it on here but may I have the CEOs email address and also I have seen emails with the FOS condition that if there is no outstanding debt the moneys must be paid back in full. is it possible for that excerpt to also be sent to me so I can chuck that at the CEO
Thanks

smitchy73

glimmerofhope wrote: »

Hi All

RBS giving me run-around so time for email to CEO
1st phone call the man told me a cheque would be sent
2nd phone call girl told my money would be paid into my old Natwest Account that I no longer have access to
3rd Phone call girl said all the monet sent to credit management team and they would send me any money owing
As the loan was cleared last Dec I feel that they should be sending me a cheque for the whole lot and wish to tell the CEO

So...being lazy as I have seen it on here but may I have the CEOs email address and also I have seen emails with the FOS condition that if there is no outstanding debt the moneys must be paid back in full. is it possible for that excerpt to also be sent to me so I can chuck that at the CEO
Thanks

Here is the quote from the FSA handbook

[FONT=TimesNewRoman,Bold]

3.9 Other matters concerning redress

[/FONT]

3.9.1 G Where the complainant’s loan or credit card is in arrears the [FONT=TimesNewRoman,Italic]firm [/FONT]may, if it has
the contractual right to do so, make a payment to reduce the associated loan or
credit card balance, if the complainant accepts the [FONT=TimesNewRoman,Italic]firm’[/FONT]s offer of redress. The

[FONT=TimesNewRoman,Bold][FONT=TimesNewRoman,Bold]

FSA 2010/36

[/FONT][/FONT]

Page 13 of 14

[FONT=TimesNewRoman,Italic]

firm [/FONT]should act fairly and reasonably in deciding whether to make such a payment.

Hope this helps, good luck I'm also waiting on news from them, 16 weeks is up on Monday!!:eek:

smitchy73

glimmerofhope wrote: »

Hi All

RBS giving me run-around so time for email to CEO
1st phone call the man told me a cheque would be sent
2nd phone call girl told my money would be paid into my old Natwest Account that I no longer have access to
3rd Phone call girl said all the monet sent to credit management team and they would send me any money owing
As the loan was cleared last Dec I feel that they should be sending me a cheque for the whole lot and wish to tell the CEO

So...being lazy as I have seen it on here but may I have the CEOs email address and also I have seen emails with the FOS condition that if there is no outstanding debt the moneys must be paid back in full. is it possible for that excerpt to also be sent to me so I can chuck that at the CEO
Thanks

Sorry missed the email addy too

[EMAIL="Stephen.Hester@rbs.co.uk"]Stephen.Hester@rbs.co.uk[/EMAIL]

glimmerofhope

smitchy73 wrote: »

Sorry missed the email addy too

[EMAIL="Stephen.Hester@rbs.co.uk"]Stephen.Hester@rbs.co.uk[/EMAIL]

many Thanks
Fingers crossed for you

cappo

MrsShazbat wrote: »

I've had a letter from the FOS today advising me that since the court ruling on PPI they are inundated with claims (there's a figure of 5000 but I haven't got the letter to hand so don't know if that's claims-per-week or some other stat) and it could be anything up to a YEAR before there is any response, but I guess this s measure to head people off at the pass to try and discourage people from pestering them on progress.

Hi karen have they given you any clues as to how your claim is going my woman.

cappo

smitchy73 wrote: »

Yeah now I would definately keep chasing them, as you said in an earlier post, sheisters!
I think contacting your MP about this could be a good thing, and even if you have a good local paper that may be interested in the story, what about Watchdog, have you already contacted the ICO in regards to them not even giving you the details for your SAR.

I'm not holding my breath for RBS 16 weeks is up next Monday, luckily i'm off for the next two weeks, three days of work to go:jwhich means from next Monday i'll be on the phone every day, emails going etc etc .

They don't think we've got anything better to do smitchy do they?

cappo

nickybutch wrote: »

Hi,
I would like to clear up some small points in what I wrote on 3 October.
Egg had already paid the full amount of my PPI in 2 parts £ 2,020.01 in 2009 and £ 2,281.97 in July 2011.
Prior to this, Egg SOLD my loan balance to a debt collection company ILLEGALLY in July 2010 with a balance of £ 10,620.03.

Which is £ 8,901 loan with £ 3797.97 PPI MINUS £ 181.68 taken from £ 752.98 worth of payments and £ 2,281.97 from the PPI PLUS £ 384.72 accrued interest.
Since July 2011, Egg have left the £ 2,020.01 and the £ 384.72 on my loan of £ 8,901 which I say is FRAUD because the FULL amount of PPI had ALREADY been paid off.
See what I am saying, the ACTUAL BALANCE of my loan with Egg is £ 8,215.31 but Egg say it is £ 10,620.03 at this present moment as this was the amount SOLD to a debt collection company.
I am now confused. The FOS have CLOSED my complaint with Egg even though they have had it since November 2009 and the NEXT STAGE would be the COURTS.
Also, Egg have not sent me an ANNUAL STATEMENT since APRIL 2010 which my last one due in APRIL 2011 and under the Consumer Credit Act 1974, Egg have committed an offence and denied any wrongdoing.
and Under the CCA of 2006, I am NOT LIABLE to pay them anything during the period of NON COMPLIANCE which means they owe me money I think.
How can I get this money without going to the courts and without the help of the FOS ?
Egg have refused to respond to any of my communications whatsoever regarding any matter regarding my loan with them.

Any Ideas ?
Nickybutch

I know you don't want to go down the court route nicky but have you thought about mcol (money court online ) there is a fee involved but it is very straightforward and self explanatry, consider giving it a go.




http://www.direct.gov.uk/en/MoneyTaxAndBenefits/ManagingDebt/Makingacourtclaimformoney/DG_195688