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PPI Reclaiming Discussion part 4

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Comments

  • wilfy - certainly sounds like the advisers dont know. not had chance to call them yet but had nothing in the post today.
  • cappo
    cappo Posts: 2,121 Forumite
    beamerguy wrote: »
    BEV, take no notice of the "final response" rubbish, when mis-selling or fraud is taking place, until you are 100% satisfied, there is no "final"

    Go for them gal .... leave them with EGG on their face:rotfl::rotfl::rotfl:




    nice post give them hell:T:T:T:T:T:T:T:T:T:) seriously though bev they do need to re look at this one i feel
  • cappo
    cappo Posts: 2,121 Forumite
    wilfymusic wrote: »
    I re-checked my calender , and you are corrrect , the 16 weeks is up today . I rang Barclays to query this , they say I am wrong , the 16 weeks is 10 th September !! and If am not happy , then write to the FSA .
    I have it in writing that I will recieve a response by 31st of August, and the 16 weeks waiver granted by the FSA expires today , do you think it is the case that the advisors simply do not know what is happening with the complaints ?




    Hi wilf i should imagine it's safe to say the banks will be running around like headless chickens now,no news is good news though mate
  • cappo
    cappo Posts: 2,121 Forumite
    I just love your comments - not just this one, but others you have made in the past, you put a smile on my face because you are so determined, and rightly so.

    Would you bother with the SAR then (as I shall be £10 out of pocket) or just ask them to reconsider?

    Bev




    I'd ask them to reconsider then when they say no sar them, you might just bluff them out my woman. (And yes beamer certainly brightens the forum doesn't he amongst others)
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    wilfymusic wrote: »
    I re-checked my calender , and you are corrrect , the 16 weeks is up today . I rang Barclays to query this , they say I am wrong , the 16 weeks is 10 th September !! and If am not happy , then write to the FSA .
    I have it in writing that I will recieve a response by 31st of August, and the 16 weeks waiver granted by the FSA expires today , do you think it is the case that the advisors simply do not know what is happening with the complaints ?

    Sounds more like frustration is setting in probably due to so many unhappy Barclays customers. When Barclays announced they would pay out regardless, they did not mention their rude staff did they.

    Stick to your guns, you have the letter saying 31st August, if they don't have a copy, that is their problem

    It beggars belief that they don't know what their left hand is doing from their right :rotfl::rotfl::rotfl:
  • cappo
    cappo Posts: 2,121 Forumite
    beamerguy wrote: »
    Thanks for that Bev, oh yes i am determined as I will not de-frauded.
    The SAR demands the info from them and maybe before that, lay down the facts to them and do not be afraid to use the word fraud, it's what these monkeys have been doing for a long time anyway.

    Read through the Fraud Act 2006 below. Section 5 is a good start
    Fraud by false representation

    (1)A person is in breach of this section if he—

    (a)dishonestly makes a false representation, and

    (b)intends, by making the representation—

    (i)to make a gain for himself or another, or

    (ii)to cause loss to another or to expose another to a risk of loss.

    (2)A representation is false if—

    (a)it is untrue or misleading, and

    (b)the person making it knows that it is, or might be, untrue or misleading.

    (3)“Representation” means any representation as to fact or law, including a representation as to the state of mind of—

    (a)the person making the representation, or

    (b)any other person.

    (4)A representation may be express or implied.

    (5)For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).





    Sounds like it was made for the banks!
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    cappo wrote: »
    Sounds like it was made for the banks!

    yes it does, thank goodness we have it though
  • irnbru74
    irnbru74 Posts: 96 Forumite
    I am just about to demonstrate how stupid I am when it comes to this BUT, I
    have just remembered that I actually had 2 loans with Sainsbury's
    One refinanced the other, think I only wanted an extra £1000!
    I have found agreement form and here are figures

    TAKEN OUT MARCH 2004 loan 1
    ADVANCE - £5000
    PPI - 2030
    amount of credit 7030
    total charge for credit 1667.10
    amount payable 8697.00
    APR 8.4%
    This loan makes no reference to interest being added on, or is it hidden?

    Taken out Dec 2004 - loan 2
    loan 2 with sainsbury's
    amount of credit (a) £6750
    cash advance (b) £1464.60
    amount of credit sainsbury's creditcare gold (c) £2741.17
    interest on S SG (d) £594.23
    APR 7.7%

    Confused, I am - Can anyone help, I have only mentioned that I had 1 loan that was taken out in Dec 2004, with regard to complaint - loans have different agreement numbers, what do I do, if anything?

    Thanks
  • di3004
    di3004 Posts: 42,579 Forumite
    irnbru74 wrote: »
    I am just about to demonstrate how stupid I am when it comes to this BUT, I
    have just remembered that I actually had 2 loans with Sainsbury's
    One refinanced the other, think I only wanted an extra £1000!
    I have found agreement form and here are figures

    TAKEN OUT MARCH 2004 loan 1
    ADVANCE - £5000
    PPI - 2030
    amount of credit 7030
    total charge for credit 1667.10
    amount payable 8697.00
    APR 8.4%
    This loan makes no reference to interest being added on, or is it hidden?

    Taken out Dec 2004 - loan 2
    loan 2 with sainsbury's
    amount of credit (a) £6750
    cash advance (b) £1464.60
    amount of credit sainsbury's creditcare gold (c) £2741.17
    interest on S SG (d) £594.23
    APR 7.7%

    Confused, I am - Can anyone help, I have only mentioned that I had 1 loan that was taken out in Dec 2004, with regard to complaint - loans have different agreement numbers, what do I do, if anything?

    Thanks


    Hi there

    And your not stupid :D lol ;)

    I'm sure someone will be along soon to check the figures out for you, but normally even if you did take out another loan to pay off another you should still receive refunds of ppi plus interest from both.
    Sometimes they will sort of reduce the amount of settlement from the first one of the ppi (by forms of a rebate), and you should receive the remaining minus "any rebate" given.

    Good luck with this.:)
    The one and only "Dizzy Di" :D
  • irnbru74
    irnbru74 Posts: 96 Forumite
    Just thought I would update you - I have a complaint against G E Capital Bank for mis-selling me PPI back in 1998 when I took out a Debenhams storecard. Santander came back to me stating that they could not uphold my complaint because they feel the shop assistant followed guidelines etc., policy was sent out to me giving me a chance to cancel etc, etc.,

    At the time I only worked 15 hours per week and my husband was self-employed so the insurance was never appropriate to us and was in fact a total waste of money. But because Santander said this was their final response, I have written to the FLA (due to the age of my complaint)

    What a waste of time they are!!!! All they actually did was forward my letter onto Santander who more or less said I had to prove it. Why is it that we seem to have to prove it to the banks now when in fact the original Martin template letter has always been worded that they had to prove to us that we were not mis-sold.

    The letter FLA received back from Santander actually even referenced a different store card and different number. How can I feel comfident that the FLA are supporting me when they did not even notice the incorrect details on the final response letter.

    I am not accepting this and have written back to FLA advising so. Why is the onus now on us as customers to prove that we were mis-sold. The storecard was opened at a cashier desk within minutes, with other customers waiting to purchase their goods by my side, together with my three year old. How can they honestly say that the shop assistant went over all the terms and conditions.

    I have written back to the FLA asking how can I prove I was mis-sold. The signed agreement has crosses (made by the shop assistant) where I had to sign - now a cross was by the PPI and I have signed that, but I am 100% confident that I would never have agreed to PPI if explained to me fully - why would I if I could never make a claim if I needed too.

    G E Capital bank were fined for selling PPI to customers like myself by shop assistants that were really only trying to sell their 'quota' of storecards as pushed by their supervisors. Why is FLA not supporting customers like myself, they know the history, but just taking the word of Santander.

    Can anyone please tell me how I can prove my honesty?? I have asked FLA the same question, otherwise it seems they just take the banks word for it again - and they get off with not refunding money that is in fact mine and not theres to have.
    Hi There,
    How did you get on with this, I'm in the same postion, just had rejection letter and trying to put a letter together to dispute what they are saying!
    Thanks
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