PPI Reclaiming Discussion part 4

amersall

beverleykim wrote: »

Re: Bank Statement entry

Hoping one of you intelligent lot will be able to help me on this one - on an old bank statement I have the following entry:

MLOAN LPOOL 990271 D/D
ACCOUNT NO. 127xxxxxxxx etc.

This appears on a statement back from 1996. Does anyone of you recognise which company this loan is with?

Thanks for any help you can give.

Think it is masterloan,possibly Barclays?.

amersall

The_Marksman wrote: »

yoohoo too gorgeous x

!!!!!!!! momment, what do i do next then? and best way to contact FOS ?


thanks x

got brain freeze had my first interview today 3 exams and then a 2hr driving assement! im ruined but have a second interview next week

Give FOS a ring and they will help you,you will have to put the complaint into them and they will contact the bank for you.
Second interview then? excellent.

amersall

di3004 wrote: »

Defo something to do with Liverpool??

Not Liverpool Victoria by any chance?
Am stuck on the MLOAN part, but hopefully someone will recognise it.;)

Think it is Barclaycard Masterloan Di x.

di3004

amersall wrote: »

Think it is Barclaycard Masterloan Di x.

Oh yes of course :T:j brilliant amersal honey, good one!:j:j x

amersall

di3004 wrote: »

Oh yes of course :T:j brilliant amersal honey, good one!:j:j x

Dont clap too soon! i could be wrong :eek: xx

di3004

amersall wrote: »

Dont clap too soon! i could be wrong :eek: xx

I think your right though :j:rotfl: xx

http://www.qype.co.uk/place/preview/uk-3480244-barclays-masterloan-liverpool

amersall

di3004 wrote: »

I think your right though :j:rotfl: xx

http://www.qype.co.uk/place/preview/uk-3480244-barclays-masterloan-liverpool

Cheers dears xx:A

cappo

LynK wrote: »

Two white envelopes arrived today, my excitement was palpable!
Alas one was a response from the Customer Advocate Office Manager (who are they?)in relation to my email to the CEO of MBNA to complain that they had not replied that they had recieved my complaint (was my husbands card but me doing all the work!!), sent mid June. It says
Thank you for your email; Mr O'Doherty has asked the Customer Advocates Office to investigate your complaint and we will issue a response within 28 days. In the meantime please do not hesitate to contact us.
So does this mean they are investigating why they did not reply to my original letter , or are they actually investigating the missell complaint itself? For the record I resent all the information on Monday.
The second letter was from the FLA regarding Santander turning down a PPI complaint on a Dorothy Perkins card it says
In order for the FLA to assist in taking this matter forward. It would be helpful if you could provide any information which supports your complaint that the insurance was unsuitable for you. For example, if you were unemployed at the time of the policy was taken out or if you had a pre existing medical condition etc. Please provide this information within the next five days
The letter goes on to say that You cannot use the FLA complaints scheme where your complaint has been, or is being considered by the FOS or a court.
I have not complained as yet directly to the FOS but I have got information from them as to who was the underwriter and complained to them. Does this matter??
Also my reason for complaining that it was missold in the first place is that basically I wasn't told it was optional, wasn't given long term cost, and was categorically told that I needed it to enhance my application. Also my firm would've paid me full pay for at least 3 months had I been off sick. So I was neither unemployed nor had a pre existing medical condition.
Some help would be greatly appreciated as to the wording of my reply.
Thankyou thankyou thankyou!

Hi lyn could you submit a fos questionaire? that would make the question and answer section a lot easier as they ask the relevant questions on the form

cappo

eirelav1962 wrote: »

hi can i ask if anybody has had ppi back from ge money

Hi don't know about GE money but i'd be almost certain people have successfully claimed there misold ppi back from them.:)

Dizzywithmoney

I sent my claim off to Egg on 12/4/11 (I thought it was later than this), I have had several letters back from them, (11/4/11, 12/4/11, 11/5/11 & 9/6/11), other than the first one all saying that they need more time to look at it. I worked out that I should have heard again by 7/7/11 but nothing! And after reading on here how so many people have had responses from Egg a lot quicker than I had today I decided to ring them. They just told me that everyone was being dealt with in order, when I said that I had heard of people having their responses through even though they sent thier complains off after mine the guy on the phone checked with some other department only to come back to me and say they are dealing with them all in date order and mine is still in the queue. So I dont even know if its being upheld yet!!

Its so frustrating all this waiting. I know we have had a good response from HSBC and possibly Barclays (First Plus) but still no money has arrived as yet and we could really do with some at the moment, husband been on short time at work and when he got up for work this morning some p***t had slashed all 4 of the tyres on his car so just had to go out to buy 4 new ones!!! So frustrated!!