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PPI Reclaiming Discussion part 4
Comments
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Yes I did think of that, the a/c holding branch isnt too far from me, but I did ask advise at our local branch and they said that they wouldn't have it in branch as it was too long ago.
I think my concern is that i've read so much, & got all confused now about what forms I need to fill in and who to send them to! I'll write and request the copy of the original agreement, & see what they come back with, as I'm assuming that I'd need it anyway, so once I've got that do I just write & complain with maybe a template letter, or is there a sort of sequence of forms & letters to fill in?
Sorry to appear dim.....I'm not.....I'm just confused!!!
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