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PPI Reclaiming Discussion part 4

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  • di3004
    di3004 Posts: 42,579 Forumite
    Hi Sarah

    I do hope you hear of a result soon, maybe you could give them a timescale of your own if it happens again and state if you do not hear by so and so a date you will then continue to take matters further.
    Good luck.;)
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    im the same with HSBC! Letter after letter may write tot hem as Di says x
  • MoodyBlues
    MoodyBlues Posts: 281 Forumite
    Silly question. On the cards that I am waiting for the PPI money back from, there were several months I was in difficulty. I know I was close to the limit but at the time money was short and due to a frozen bank account with a lot of money in it was forced to use the credit cards...anyway long story short I failed to take into account PPI on these cards (as I hadn't asked for it) - 10 years ago or so - so was charged an overlimit fee and a bunch of other charges. Do you think I would be successful if I made a claim on these? I had to wait several months before I could pay things off and they incurred late fees and overlimit fees.
    Total debt at lightbulb moment (Jan 2010): £23410
    Target for Dec 2011: £17000
    Lloyds - Early Jan: £[STRIKE]2040[/STRIKE] Feb: £[STRIKE]2050[/STRIKE] Mar: £0
    Other Lloyds @ highest: £9800 Feb: £9800

    Current debt: £23420
  • di3004
    di3004 Posts: 42,579 Forumite
    MoodyBlues wrote: »
    Silly question. On the cards that I am waiting for the PPI money back from, there were several months I was in difficulty. I know I was close to the limit but at the time money was short and due to a frozen bank account with a lot of money in it was forced to use the credit cards...anyway long story short I failed to take into account PPI on these cards (as I hadn't asked for it) - 10 years ago or so - so was charged an overlimit fee and a bunch of other charges. Do you think I would be successful if I made a claim on these? I had to wait several months before I could pay things off and they incurred late fees and overlimit fees.


    Hi

    Yes its defo worth a shot, in regards of the charges keep them separate to the reclaiming side of ppi though, it soon adds up with interest as well, and maybe ask for help if required on the thread here:
    http://forums.moneysavingexpert.com/forumdisplay.php?f=102

    There is more on the reclaiming side of it here:
    http://www.moneysavingexpert.com/reclaim/credit-card-charges

    Hope this helps, good luck.:)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    halphy wrote: »
    im the same with HSBC! Letter after letter may write tot hem as Di says x


    It may help push them to get on with it, good luck.;)
    The one and only "Dizzy Di" :D
  • Hi,

    I have looked through a few pages of thread 1.. thought I should just post my question.

    I took out a loan in 2005 for £7500 with the Halifax.

    I was 100% told that because I was self employed I HAD to take the cover or else I couldn't get the loan. It was Canary Wharf branch.

    The cover has been factored into my monthly payments and totals £1853.43.

    I was late on nearly every payment, sometimes just by a day or two (I'm a freelancer, it happens!) but I also have additional charges, which they have been sending me letters out of the blue about, because I have just finished paying the loan (and insurance) off. (Woo!!!) hOWEVER, THEY NOW SAY i OWE some additional £760 charges!

    I thought that these charges were coming out of my current account each month. So I requested a statement of charges. Have been sent a fully detailed list of charges...which is quite confusing.

    Just to re-explain..

    I have 1 current account and 1 loan, both with Halifax (apparently these are two seperate things? I never understood this at all!).

    Each month I would see charges on my current account and just guessed they were for my loan account being paid late. I used to have a direct debit set-up with my current account to pay my loan. However, I have now been presented with a bill for £760.31 to cover "loan charges".

    Looking through the loan...

    Loan ammount - £7500
    Insurance - £1853.43
    Arrangement fee - £93.53

    Various charges ranging from £10 - £30.

    Anyway, I think this is two seperate posts probably... but anyone think I may be entitled to the PPI reclaim?

    Thanks in advance!
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi,

    I have looked through a few pages of thread 1.. thought I should just post my question.

    I took out a loan in 2005 for £7500 with the Halifax.

    I was 100% told that because I was self employed I HAD to take the cover or else I couldn't get the loan. It was Canary Wharf branch.

    The cover has been factored into my monthly payments and totals £1853.43.

    I was late on nearly every payment, sometimes just by a day or two (I'm a freelancer, it happens!) but I also have additional charges, which they have been sending me letters out of the blue about, because I have just finished paying the loan (and insurance) off. (Woo!!!) hOWEVER, THEY NOW SAY i OWE some additional £760 charges!

    I thought that these charges were coming out of my current account each month. So I requested a statement of charges. Have been sent a fully detailed list of charges...which is quite confusing.

    Just to re-explain..

    I have 1 current account and 1 loan, both with Halifax (apparently these are two seperate things? I never understood this at all!).

    Each month I would see charges on my current account and just guessed they were for my loan account being paid late. I used to have a direct debit set-up with my current account to pay my loan. However, I have now been presented with a bill for £760.31 to cover "loan charges".

    Looking through the loan...

    Loan ammount - £7500
    Insurance - £1853.43
    Arrangement fee - £93.53

    Various charges ranging from £10 - £30.

    Anyway, I think this is two seperate posts probably... but anyone think I may be entitled to the PPI reclaim?

    Thanks in advance!


    Hi there

    I would check your ppi insurance policy cos some will still protect if self employed, you may still have been pressurised and have reasons to make a reclaim on the ppi, so give it a go by completing the FOS questionnaire as shown on link below further down the page as stage one.
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
    Keep copies for your reference, they have 8 weeks in full to respond.
    These questionnaires are used instead of template reclaiming letters and issued by the Financial ombudsman service (FOS) you send to whom is responsible for setting up your policy.

    Yes keep the charges side of it separate.;)

    Check this out here:
    http://www.moneysavingexpert.com/reclaim/bank-charges
    And the thread for reclaiming the charges here:
    http://forums.moneysavingexpert.com/forumdisplay.php?f=102

    Good luck.;)
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    DATA PROTECTION ACT 1998
    SUBJECT ACCESS REQUEST

    Date: xx:xx:xxxx

    Dear Sir/Madam
    Name xxxxxxxxxxxx
    Account No’sXXXXXXXXXXXXXXXXXX


    I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts and credit cards accounts

    I would be grateful if you would provide the following for ALL accounts or associated accounts I hold or have held with your organisation:
    1. Full copies of all contracts which you believe exist or have existed between myself and your organisation, including true copies of any documents you hold in support of the same.
    2. A complete list of all transactions or statements relating to ALL of my Loan Accounts with your organisation.
    3. Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.
    4. Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.
    5. Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
    6. Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.
    7. Underwriting sheet or other such document recording any commission (or other) payment made to an intermediary or packager, and/or payment/commission from the insurer in relation to my account.
    Where you have used abbreviations and/or codes, I would request that an accompanying sheet be provided so as to translate these abbreviations and/or codes and their meanings, I also request an accompanying appendices of the documents included and reference to the purpose or meaning to those documents.

    I request that you provide all the information requested above, even though you may consider that it falls outside Data Protection.

    I reserve the right to refer to the contents of this letter if an application for pre-action discovery is necessary relating to any of the documents requested herein.

    I enclose a cheque in the sum of £10 to cover your fee.

    IF YOU ARE UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIALTELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROTECTION.

    I look forward to hearing from you in the first instance of receipt.

    Your Faithfully.

    ...........................................................................................................................
    Great letter!! Tempted to pay the £10 myself, just to have the pleasure of sending it in!
  • Thanks very much for the above response to my PPI claim. I will have a look throuh all the links/info and get back asap.

    Regards
  • di3004
    di3004 Posts: 42,579 Forumite
    Thanks very much for the above response to my PPI claim. I will have a look throuh all the links/info and get back asap.

    Regards


    Your very welcome.:D;)
    The one and only "Dizzy Di" :D
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