PPI Reclaiming Discussion part 4

cagneuk

Hi,
I'm going to write to complain (thanks amersall) do you think this will do:

Dear

I am writing to you today to express my deepest dissatisfaction with your response dated xxxxx.

The complaint has been with you for almost 4 weeks, why has it taken this long to tell me, there is a problem and it may take an additional 4 weeks. I find this a deliberate tactic in delaying my complaint and claim.

You have only now informed me that you require both the signatures of myself and my wife before you can investigate my claim, this should have been explained to me in your first letter. Again I find this an unacceptable delay tactic on your behalf. However, to ensure you have these, we have both signed this letter.

As you can hopefully appreciate in my initial letter, dated xxxxx, I stated that I would like the matter concluded within 8 weeks else I would be contacting the Ombudsman direct for them to investigate my complaint.

I feel that this is a fair request and that the xxxxxx, which would be the 8th completed week, is more than adequate time to investigate my complaint and resolve my claim.

I am not asking for anything unreasonable, only that I am reimbursed for the missold PPI.
I am simply requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

I look forward to a full and prompt response to this letter and for the matter to be concluded by the xxxxxx (the initial 8 week period) or I shall be contacting the Financial Ombudsman to fully investigate my complaint.

yours


What do you think ? too much? I don't want to p' them off but I want it resolved. Your thoughts always appreciated

di3004

LLoyds accidentally sent out another cheque of the same payment already received, will get this back off to them now.
Don't want any come-backs LOL.:D;)

lucieloo

di3004 wrote: »

LLoyds accidentally sent out another cheque of the same payment already received, will get this back off to them now.
Don't want any come-backs LOL.:D;)

lol di i would cash it and say you thought it was a distress payment lol

di3004

lucieloo wrote: »

lol di i would cash it and say you thought it was a distress payment lol

HMMMMMmmmmmmm:D LOL.

cagneuk

or wait til they ask for it and then put them through the same routine
'sorry we are investigating your claim' etc

di3004

cagneuk wrote: »

or wait til they ask for it and then put them through the same routine
'sorry we are investigating your claim' etc

LOL.......:rotfl: you folks are giving me a right giggle here :rotfl::rotfl:LMAO:D

amersall

cagneuk wrote: »

Hi,
I'm going to write to complain (thanks amersall) do you think this will do:

Dear

I am writing to you today to express my deepest dissatisfaction with your response dated xxxxx.

The complaint has been with you for almost 4 weeks, why has it taken this long to tell me, there is a problem and it may take an additional 4 weeks. I find this a deliberate tactic in delaying my complaint and claim.

You have only now informed me that you require both the signatures of myself and my wife before you can investigate my claim, this should have been explained to me in your first letter. Again I find this an unacceptable delay tactic on your behalf. However, to ensure you have these, we have both signed this letter.

As you can hopefully appreciate in my initial letter, dated xxxxx, I stated that I would like the matter concluded within 8 weeks else I would be contacting the Ombudsman direct for them to investigate my complaint.

I feel that this is a fair request and that the xxxxxx, which would be the 8th completed week, is more than adequate time to investigate my complaint and resolve my claim.

I am not asking for anything unreasonable, only that I am reimbursed for the missold PPI.
I am simply requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to each payment made.

I look forward to a full and prompt response to this letter and for the matter to be concluded by the xxxxxx (the initial 8 week period) or I shall be contacting the Financial Ombudsman to fully investigate my complaint.

yours


What do you think ? too much? I don't want to p' them off but I want it resolved. Your thoughts always appreciated

that is excellent, well put ,dont delay send it today lol that rhymed didnt it?

amersall

di3004 wrote: »

LLoyds accidentally sent out another cheque of the same payment already received, will get this back off to them now.
Don't want any come-backs LOL.:D;)

:D will pm you my address dont want you sending it back to wrong person :rotfl::rotfl::p

amersall

di3004 wrote: »

LLoyds accidentally sent out another cheque of the same payment already received, will get this back off to them now.
Don't want any come-backs LOL.:D;)

hi di, keep hold of it, wait till they ask you for it :D make them wait:cool::cool::cool: like you have;)

di3004

amersall wrote: »

:D will pm you my address dont want you sending it back to wrong person :rotfl::rotfl::p

PMSL :rotfl::rotfl::rotfl::D