AOL Saving

hmc

were you paying more than me to start with i wonder whether that makes a difference?
hmmm do i ring back lol

buybee

mriceman1974 wrote: »

Have been on AOL Gold at £9.99 for over 12 months now also get free telephone calls 24/7 from them included in the price.

Call 0844 4995555 go through to option 2 for billing.

i phoned this no. and they said because i was on £9.99 that was the cheapest package. so i told them my work colleague was on 6.99 with free calls and they transferred me and lovely guy said wouldnt be a problem. even offered me free router but didnt want one.

hmc

i rang back and got cut off twice
i was in a bad mood by then as the guy was trying to tell me it had gone upto 14.99!!!
so i said right put me through to cancellations
got put through and yes i have 6.99,free router and free calls

thankyou everyone

carebear1976

Does anyone know if new customers can get the £6.99 deal - I can't take the calls though (as I'm tied into BT) and am guessing they'll say no as they make most of the profit from the calls?

pink_princess

Thank you very much OP .Been with them for 4 years on £24.99 a month.Read your thread ,rang them threatened to change,came of the phone with £9.99 a month (bundle no good to us and our exchange is limited).The cheapest we d seen else where was £17.99 a month.
Again many thanxs
PP

zee_2

tried calling aol ,said paying 12-99 for basic b/b was to expensive now ,also I did not want to move but sky seemed very good value, so if they could not reduce price , please give me MAC code so I could change, said could not reduce charge mac code would take 5 days ...goodbye...

Sharpe

We were paying 29.99 a year ago and got it lowered to 14.99. Did'nt know it could get as low as 6.99. Anyway, the level of service dropped too as soon as the bill halved. AOL said it was because the account was classed as a power user and took priority. The speed must have dropped by half so you have to consider that you get what you pay for.

hmc

Sharpe wrote: »

We were paying 29.99 a year ago and got it lowered to 14.99. Did'nt know it could get as low as 6.99. Anyway, the level of service dropped too as soon as the bill halved. AOL said it was because the account was classed as a power user and took priority. The speed must have dropped by half so you have to consider that you get what you pay for.

mine couldnt get much slower on silver lol
something to do with exchange and quality of lines etc
i think i get 1/2 of what i should

hmc

zee wrote: »

tried calling aol ,said paying 12-99 for basic b/b was to expensive now ,also I did not want to move but sky seemed very good value, so if they could not reduce price , please give me MAC code so I could change, said could not reduce charge mac code would take 5 days ...goodbye...

ring again
ive rang 3 times today getting crosser and crosser
ask to be put through to cancellations and say friend has been offered x
good luck dont give up

lushlady

dont speak to a bloke called Patrick!!!

lovely as he is, it took half an hour for him to budge :mad:

he tried to up my price too!

but finally he said i could stick with my £14.99 and have this month free.

all helps! But i will call again next month