Morrisons

roguemoo

I would've told them to foad and carried on walking, they have no power at all to stop anyone. Any security that aren't police are just people in costumes.

However, lol @ some of the replies here. The evil big companies are coming to get you with their power, run away!

Jennifer_Jane

Hi all.

First of all, what is 'foad' (I think I know the 'fo')?

Then just thinking about this, I think I might have enjoyed tipping out everything I had with me in front of everybody in the store and very loudly insisting on an apology there and then. I'm 62 and less inclined to be embarrassed about these things than I perhaps should be.

In South Africa (unsure if anywhere else), there are areas where bags and parcels (apart from handbags/purses) are placed before going into the shopping area. In Spain, I think, they are even better, with lockers for your (own) shopping trolley.

Jen
x

generaloneill

ad and die, lol

1carminestocky

Go forth, multiply, then die?

Edit: Wait a minute, where's me bleeding thanked posts info??

boo2009

Totally disgusting the way you have been treated, I am sorry but what good is a generic run of the mill pc splurged out letter going to do that has non the less been sent out to many many customers. Like someone mentioned before it is ok for us to be day in day out be overcharged and go to their CS cap in hand like we have done something wrong with no way near an apology and the overcharged monies slapped in our palm.
Supposedly we are in an economic crisis and companies should be doing their best to hold onto customers not send them running in the opposite direction.

Like they say bad news travels a lot quicker than good news.

Tibbs,The_Freebie_Hunter

map200uk wrote: »

im awful at writing letters, argh:)

I noted that the OP kindly provided you with many links re: the Consumer Action Group. This is very useful information for us all.

The following is where you should send your complaint letter to. If I can be of any assistance writing a letter for you, just give me a shout. Alternatively, please call the Customer Service Department and explain how badly you've been treated.

Inappropriate power trips cannot be allowed to happen. We owe it to ourselves not to let this happen again.

Obviously, as you have said, the hardest hitting protest would be for you to take your custom elsewhere, but please do complain first, or nothing will change.
Contact us



If you have a corporate or general enquiry write to us at:
Wm Morrison Supermarkets PLC
Hilmore House
Gain Lane
Bradford
BD3 7DL
Or telephone 0845 611 5000

Customer Service
Around 9 million customers shop with Morrisons each week and it is our mission to ensure every single one of them receives unbeatable customer service, as well as the very best value for money on their weekly shopping, wherever they live.
If you have an enquiry please contact:
Customer Service Department
Wm Morrison Supermarkets PLC
Hilmore House
Gain Lane
Bradford
BD3 7DL
Or telephone 0845 611 6111
Our aim is to ensure our customers enjoy shopping with us and can rely upon us to deliver consistently high standards of customer care. That's why we have trained customer service representatives in every one of our stores who will also be happy to help deal with any queries or comments you may have.
To find your nearest store please see our store finder.
Your comments and views are always welcome. Thank you for your interest in Morrisons.

derrick

If you do decide to phone re the post above, don't use their rip off revenue sharing 0845 number, use this one instead; - 01274 261000.

When are companies going to learn, we do NOT like revenue sharing numbers!!

JAG

derrick wrote: »

If you do decide to phone re the post above, don't use their rip off revenue sharing 0845 number, use this one instead; - 01274 261000.

When are companies going to learn, we do NOT like revenue sharing numbers!!

If you get free calls with your BT calling plan then calls to 0845 numbers are Free during the same period you get Free calls.

derrick

JAG wrote: »

If you get free calls with your BT calling plan then calls to 0845 numbers are Free during the same period you get Free calls.

Not every one has "inclusive" calls, (they are NOT free!), also the line rental has increased for EVERYONE with BT, whether you call those numbers or not so that they can recoup from everyone the cost of the "free" calls!, or are with BT, ALL other telcos charge well in excess of BTs charges,(outside calling plans), mobiles can cost up to 40ppm, (not included in calling plans), and calls from a payphone cost 20ppm when 01/02/03 numbers from a call box cost 1ppm!