new comp & dial up connection - wont work

intel

loopy_lass wrote:

bt checked phone all ok... consensus of opinion.... ditch virgin n try someone else

thanks for all ur help

loops

Is it Just PAYG,,just go here get an account and see if dialing up is OK.

http://www.zoom.co.uk/zoomVII/# Click Join Us at the Top Left
and get a Pay As You Go Account

If this account wont dial up then its a PC software problem.

loopy_lass

ok let me ask a stupid question, how do i get this when the comp i want to use wont go online... sorry if im being thick..

yes its purely a dial up im after for pc on the move. got dreaded aol bb on this one....


what sort of pc prob cud it be? ive phoned the people i got it from who went thro what they thought it may be, and all seems to be in order.

loops

intel

loopy_lass wrote:

ok let me ask a stupid question, how do i get this when the comp i want to use wont go online... sorry if im being thick..

yes its purely a dial up im after for pc on the move. got dreaded aol bb on this one....


what sort of pc prob cud it be? ive phoned the people i got it from who went thro what they thought it may be, and all seems to be in order.

loops

You say you get online after a shed load of attempts so I thought you may still get it, also it maybe some kind of firewall or something on yer PC but I dont want to go down that route yet.. So I Can walk you through the Zoom setup manually Very easy :beer:

loopy_lass

ahh well, strangely enuff, i thought i had been online, it has shown on my phone bill, but i appears it was the registration page i had up. and not actually online.

this comp has kasperkey on and an antispyware something which lools like a red and yellow target.

i have tried doin this with kasper on and off..

never heard of zoom, is it good?

thanks loops x

intel

loopy_lass wrote:

ahh well, strangely enuff, i thought i had been online, it has shown on my phone bill, but i appears it was the registration page i had up. and not actually online.

this comp has kasperkey on and an antispyware something which lools like a red and yellow target.

i have tried doin this with kasper on and off..

never heard of zoom, is it good?

thanks loops x

Yeah Ok Ive never had any problems.. Now can you connect to get an account If not I can set one up my end and then PM you the account details so you can change the password, Its upto you.

loopy_lass

singed upto zoom to the point of getting dial up no. transfered it to my lappy and got the same error as virgin, unable to connect to remote computer..

does that mean its me new all singing all dancing lappy then.... ;-(

loops

mhendo

Do you have a modem in your PC? Can you test it using that?

Oh, and can you test your laptop modem connection on someone elses line? eg friend/family?

Sometimes an ADSL service on the line can stop dial-up working - worked fine when I had two ADSL services on two lines in same property. A third ADSL service was added to a third line, and I found I couldn't use dial-up on 2 of the lines - it would only work on the line that had the 512Kbps ADSL service.

loopy_lass

ok, i have an internal modem, tested and appears ok, i am goin to take lappy to mates tomorrow, but my friend whos a bt engineer came round and plugged me straight into a wall socket, so no interference.

Do you think having bb will stop it? although i have as stated plugged lappy straight into wall... this is really buggin me now..

tried to log onto zoom included 1470 and still get couldnt connect to remote server, although it dials out forever and a day..

loops

intel

Have you an extension cable you are using if so dont..... plug straight in

While dialling wiggle the connection on lappy

Turn off or Disable any Firewalls

Also Open network Connections, then click once on the connection then clcik on change windows firewall settings then Exceptions and if you see the connection in there put a tick in the connection then click OK.

mhendo

Doesn't matter if you have plugged direct into the wall socket or not - its still the same line that your ADSL service comes down. When I had ADSL activated on just one line here, the dial-up connection speed dropped from 48Kbps to about 28-36Kbps.

Try it out at a friends (preferably try it on a BT line without any ADSL service, just to rule that aspect out).