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Landlord refuses to fix washing machine
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But in this case the machine *works* - it just that the there is a "smellWashing machines are so cheap it's not worth repairing them, it's much better to just buy a new one" Yes, it filled, heated and emptied fine. Its just the smell that is the problem.and
I have done a couple of cycles on the hottest wash with powder but it hasn't helped all!"" the previous tenants only move out of here in September and then I used the machine in early December."If the machine was left closed up for that intervening period then it would smell.
If the bio powder doesn't work (& it has to be one with a bleaching ingredient) then try white vinegar/ dishwasher cleaner or a branded product like Affresh.
If your fridge worked but stank you'd get it cleaned out rather than talking about holding back rent surely? Sometimes it seems like people want to get locked into a dispute for the sake of it without *properly* trying the easy options to resolve things first.0 -
Washing machines are so cheap it's not worth repairing them, it's much better to just buy a new one
I completely agree with you! The flat that I live in is on an 'executive' development, so all of the properties have the same boilers/ washing machines/ dishwashers etc. as each other. I spoke to my neighbour and she said that hers went bust about a year ago (she had had it five years by this time, since she bought the flat from new) and it turned out cheaper for her to just replace it than keep getting people out and new parts. I think my landlord would have a heart attack if I suggested a new machine!'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T
On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T0 -
But in this case the machine *works* - it just that the there is a "smell" Yes, it filled, heated and emptied fine. Its just the smell that is the problem.I have done a couple of cycles on the hottest wash with powder but it hasn't helped all!"and" the previous tenants only move out of here in September and then I used the machine in early December."If the machine was left closed up for that intervening period then it would smell.
If the bio powder doesn't work (& it has to be one with a bleaching ingredient) then try white vinegar/ dishwasher cleaner or a branded product like Affresh.
If your fridge worked but stank you'd get it cleaned out rather than talking about holding back rent surely? Sometimes it seems like people want to get locked into a dispute for the sake of it without *properly* trying the easy options to resolve things first.
Again, the importance of reading a thread before criticising;
My washing machine stinks of mud and is clogged at the back of the drum. A plumber came out and had a look but could not remove the filter cap on the front of the machine.
Its not just a smell, its clogged and the filter cap can not be removed to impliment unclogging, it is therefore broken.0 -
If the bio powder doesn't work (& it has to be one with a bleaching ingredient) then try white vinegar/ dishwasher cleaner or a branded product like Affresh.
If your fridge worked but stank you'd get it cleaned out rather than talking about holding back rent surely? Sometimes it seems like people want to get locked into a dispute for the sake of it without *properly* trying the easy options to resolve things first.
I'm not putting anything into the machine that has not been recommended by the white goods person, landlord or letting agent. I'm not getting into a dispute for the sake of it. I am paying to have a property with a fully functioning washing machine, which it is the landlord's responsibility to ensure I have, and this is not what I am getting.
Believe me, I would much rather be able to sort this out myself (i.e. by using bio powder a few times on a hot wash) than have to deal with the idiots who work at the letting agents. However, I have followed their advice and it has not worked. I am also at a loss as to how I get rid of the gunge in the back of the drum myself as I am not insured to take the washing machine apart.'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T
On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T0 -
...which has the additional key stages in that you omitted. I'm glad that you took some time to check your "facts".Well heres the procedure according to shelter;...
I don't "advise" on here: my own *suggestions* were there in a previous post within this thread and can be found on plenty of other threads on similar topics. Pointing out that others are giving advice that is not correct offers help to those who may otherwise have followed that original poor advice to the letter and found themselves in further difficulty, because they hadn't sought professional guidance away from this forum ...The advise given by myself and others on here seems pretty comprhensive, I note your advise is strangely absent, I suppose its always easier to critise than help though.
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I would be interested to know how they intend just to dip in to your guarantors bank account? as far as I can see there is no possible way that this can be done. A bluff. Withold the rent as advised and get the machine fixed.
Have you got the guarantors agreement handy? In there will be set out a process by which they approach the guarantor for deductions, this will be followed before hand.
Unfortunately I don't have a copy of the guarantor's agreement, my guarantor does though! I believe that the signature on the guarantor's agreement allows the letting agent to take money from the account whenever the rent has not been paid or there is a shortfall. I believe that they then have to write to the guarantor to confirm that this has been done, but the agreement circumvents the need for explicit permission every time. I will have to check what the agreement says with my guarantor!'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T
On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T0 -
...which has the additional key stages in that you omitted. I'm glad that you took some time to check your "facts".
I don't "advise" on here: my own *suggestions* were there in a previous post within this thread and can be found on plenty of other threads on similar topics. Pointing out that others are giving advice that is not correct offers help to those who may otherwise have followed that original poor advice to the letter and found themselves in further difficulty, because they hadn't sought professional guidance away from this forum .
Quite agree. Hence the posts in the thread advising the poster to speak to both CAB and Shelter.0 -
Piggles12345 wrote: »Unfortunately I don't have a copy of the guarantor's agreement, my guarantor does though! I believe that the signature on the guarantor's agreement allows the letting agent to take money from the account whenever the rent has not been paid or there is a shortfall. I believe that they then have to write to the guarantor to confirm that this has been done, but the agreement circumvents the need for explicit permission every time. I will have to check what the agreement says with my guarantor!
That would appear to be a standard agreement, my point is how does one physically/electronically remove money from someone elses bank account without a) a standing order or b) a direct debit?
A standing order is for a fixed amount, and cant be changed by anyone other than the account holder.
A direct debit is for a variable amount, but the account holder must be notified 14 days in advance of the amount to be taken. If this isnt done then the amount is recoverable under the direct debit guarantee.
So how do they intend to take this money?0 -
Very true. I just didn't think of that when I was speaking to them and my whole field of vision was red with rage!'I can't deny the British influence on my accent and mannerisms, but I don't know the British national anthem, I didn't weep for Princess Diana and I always cheer when Britain loses at sport. That's how British I am' Constantine-Simms. :T
On God: 'The invisible and the non-existent look very much alike' D. B. McKown :T0 -
Piggles12345 wrote: »Hi, I just though that I would give you an update on this situation!
My letting agent called on Saturday, after have spoken to the white goods person, and advised me to do a few really hot washes with biological powder and this should kill the bacteria that he believes has built up in the machine. I have, of course, already done this to no avail.
I told them that I had done this and that I needed someone out because the back of the drum is clogged with gunge. The letting agent said that she has been e-mailing the landlord but he is just not responding to any of her e-mails (he lives in Japan).
So, I politely suggested that I will get someone out to do it myself and deduct the cost from next month's rent. However, as I suspected, she said that they would take the shortfall from my guarantor's bank account. Hence, my guarantor would end up paying for the call out!
In the end the woman that I spoke to said that she is going to talk to her manager about a way forward and advised me in the mean time to continue with the hot wash thing (which I know will do absolutely nothing and cost me loads!). So, I am giving her until Monday to get back to me at which point I will go higher than the phone monkey who deals with property maintenance issues!
If the LL is in Japan - the LA must be their legal representive and managing agent in the UK (under section 48) and therefore you can inform them that you intend to undertake the work and reclaim the cost and costs of recovery against them.0
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