BT adding 0870/0845 numbers to its call packages - discussion

Heinz

Lugh_Chronain wrote: »

Do you still have to make 6 calls through BT per quarter to avoid any extra charges if you use an override or CPS provider? I'm asking this as I'm presently using BT's caller display. Does this still apply?

Yes, it does - but just making some inclusive weekend calls with the 1280 prefix will suffice.

Lugh_Chronain

Thanks Heinz!

I'm presently using 1899 for weekday calls and Primus for evening and weekend calls. If I use BT 1280 at the weekend are those calls 100% free for the hour or is there a connection charge. I've never been able to figure that out.

jhp

mary wrote: »

What am I missing?

BT do/will charge to call Indirect Access Numbers like call0870.

"Availability of free 0845 and 0870 calls of up to 60 minutes duration (excluding indirect access numbers and dial-up internet access) dependent on residential BT Calling Plan:"

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25502

jhp

Lugh_Chronain wrote: »

Thanks Heinz!

I'm presently using 1899 for weekday calls and Primus for evening and weekend calls. If I use BT 1280 at the weekend are those calls 100% free for the hour or is there a connection charge. I've never been able to figure that out.

Only chargeable calls (not inclusive ) carry a call set up/connection fee.

mary

jhp wrote: »

BT do/will charge to call Indirect Access Numbers like call0870.

"Availability of free 0845 and 0870 calls of up to 60 minutes duration (excluding indirect access numbers and dial-up internet access) dependent on residential BT Calling Plan:"

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25502

How are BT going to distinguish between 0870 to an indirect access number like 0870 339 1111 (call0870.co.uk) and 0870 005 0148 (skint tariffs) and any other 0870 numbers. Or am I to assume they keep two separate lists (one lot for charging and one for free)???

derrick

JustPassingBy wrote: »

Whatever gave you the idea I had missed the term "chargeable call"? If you ask BT what it means they may very well tell you
Totally unambiguous.

Or ask them what would happen if you were absent from home for a long period with no calls made from your line. No ambiguity in this response.
From the recent past:

http://forums.moneysavingexpert.com/showthread.html?t=1430001

I spoke to BT yesterday, and 3 people told me three different things!
1st one said that I needed to make 2 chargeable weekday calls per week to allow the "free" weekend calls.
2nd to told me 2 chargeable weekday calls per month.
3rd told me she "though" that I needed to make 2 chargeable weekday calls per month!

So nothing adds up, my only way to confirm is to make a call at the weekend and see if it appears on my bill!

Am a bit concerned about the reply you received,(when) as option 1 has not been an option for a while, it has been called "Unlimited Weekend Plan" so if that reply was from BT, even they don't know their plans from their elbows ; -

"Quote:
In response to your e-mail, I can confirm that the chargeable call means the call made during the evening and daytime. As you are on option 1 all the calls made during weekend will not be charged, hence it will not be considered as the chargeable call."

Even that reply contradicts itself, "chargeable call means the call made during the evening and daytime"

"all the calls made during weekend will not be charged, hence it will not be considered as the chargeable call.""

ZenUK

Are the free 0870 calls subject to a 60 minute hang up and ring back scenario?

derrick

ZenUK wrote: »

Are the free 0870 calls subject to a 60 minute hang up and ring back scenario?

Yes they are for the inclusive 0845/0870

JustPassingBy

derrick wrote: »

So nothing adds up, my only way to confirm is to make a call at the weekend and see if it appears on my bill!

It won't. You are on the Unlimited Weekend Plan so the cost of calls to 01/02/03/0845/0870 numbers is 0p per minute. This is set out in the BT Price List.

If BT decided you were ineligible for that plan because you had not made a chargeable call there are a couple of interesting points to reflect on. Which Plan would they move you to and how would you go about getting back on the Unlimited Weekend Plan?

0013

mary wrote: »

How are BT going to distinguish between 0870 to an indirect access number like 0870 339 1111 (call0870.co.uk) and 0870 005 0148 (skint tariffs) and any other 0870 numbers. Or am I to assume they keep two separate lists (one lot for charging and one for free)???

hi,
i have tried the call0870 number this past weekend to call usa and can confirm that it does work and seems to come out of my weekend calling plan.... so i am nto sure how BT are monitoring this?

does anyone else know anymore on this front?