Cheap o2 Broadband: 20 Mbps Unlimited package for £5.17/month

Rev · 8 March 2009 at 7:13PM

Quentin wrote: »

Out of interest on this, if you do cancel with o2 broadband during the cooling off period, then they won't have you back for at least 6 months.

Yeah, CS told me this when I called to cancel. Fair enough really. I'm dying to get rid of VM and their ridiculous traffic shaping, but I don't want to drop from 20meg to 5meg. Was hoping to get decent speeds with o2.

mroller · 10 March 2009 at 8:48AM

finder wrote: »

Hi

I want to sign up for the offer but I am not an O2 customer, but my gf is. Would I qualify for the £7.34pm deal if I signed up by giving my bank details as the recipient of the O2 home broadband and gave her phone number as the O2 number?

Has somebody ever tried this?

Many thanks

Yes you can do that, I have done as well.
Just subscribe with your name and give them your GF mobile number.

blacknosugar · 16 March 2009 at 2:52PM

Aaargh! Don't know what to do...

My standard O2 broadband contract is up this month, and I haven't yet moved it to my new address. The quidco £70 cashback is really appealing...
Especially with a sim-only 30-day contract for the next few months...
But, should I cancel my old contract and sign up to a new one at my new address, or just try to negotiate with them?

Quentin · 17 March 2009 at 11:08AM

The best retention deal anyone has posted getting is 2 free months in exchange for a further 12 month contract.

So the £70 cashback looks a far better moneysaver. Though how much longer its available for is the concern - the o2 free month offer for new customers is advertised as ending 31/3/09.

JamesJ2009 · 17 March 2009 at 11:56AM

I would recommend this to anyone, I have been with o2 for almost a year and have had no problems with them. Best internet provider for the UK!

Quentin · 17 March 2009 at 12:22PM

Blanket recommendations like this need some caution. There are many major problems being reported by users on their own o2 forum:

eg http://forum.o2.co.uk/viewtopic.php?t=15034&start=0

And a poster at MSE having a poor experience:http://forums.moneysavingexpert.com/showthread.html?p=19820081#post19820081

halil · 23 March 2009 at 11:09PM

My £70.00 has now been validated.

Enigmatic_Me · 24 March 2009 at 9:30AM

As some people has said, it is not plain sailing for all of us with o2. We have had nothing but problems which started on day one last October. It all started with not getting the text to tell us we are live and being told not to do anything until we got the text. This left us without any Broadband for 18 hours. We only got connected coz hubby got impatient and decided he would set it all up and low and behold a connection.

Within the first couple of weeks we kept getting periods of diconnection, the longest for 8 hours. That has been slightly better recently with just the odd 5 minute disconnection now and again.

The main problem has been speeds. Yes we are really out in the sticks (not) in Aberdeen but we don't have the upgraded equipment up here in sheep land

. At peak times we don't even get half a meg :mad: The othere night our download speed was a staggering 272kbs. This means certain sites we cannot view, and take forever to downloand. Websites with pictures, the pictures downloads a centimetre at a time like the old dial up. We have very politely complained to o2 and they keep telling us they are working on it. They have been telling us this since December and they told us that on Sunday. It is not good enough. We entered into a contract based on all the good things we had read, and we are certainly not getting the service we should for £17.30 per month. We have asked for a reduction in our costs until they sort it out and have been refused. We have also asked to be released from our contract at no cost to us but again they have refused.

It seems absolutely ludicrous that some people can regulalry get 10 - 12 megs for less than £10 a month where as we are paying £17.30 and are lucky if we get half a meg.

We have had Broadband since 2001 and have NEVER experienced anything quite like this. We have been with BT, Virgin (both c**p in other aspects) and the best Newnet and Zen. We moved away from Newnet due to the so called good service being offered by o2.

So now we have had enough, and will leave o2, at our expense and we will take from them both our mobile contracts as well. Off to IDnet for us tomorrow.

System · 24 March 2009 at 3:13PM

Like sugerbabe61 I am having a nightmare with o2 aswell. Keeps disconnecting and is soooo slow when on line. This is more so recently, at the start I was happy with them but not anymore..