Sending a cheque via Special Delivery - still waiting after 2 days...

savetilibleed

I've only used Special Delivery once - to send to Saga. It was posted on 25/11 confirmed as delivered from their Wolverhampton office before 1am 26/11. But even now there is no electronic proof of delivery. No matter though I know it got there. The receipt says it was posted before last collection.

Yesterday I posted two items by Recorded Delivery. The reciepts state they were posted after the last collection. Strange - it was 12.40 in the afternoon at a busy urban sub-post and the letters went into a bag full of other stuff - come to think of it mixed in with everything else. I asked if it was first class - they said yes and checking the website I paid first class price. When I enter the numbers this evening the website says there no information available before delivery.

Did I see this link about a postman jailed for disposing of mail he was supposed to deliver on this site elsewhere?

Saver-Rob

custardy wrote: »

why what would that change?
PDA units are in use for van drivers so provide live tracking
however getting a tracking PDA unit thats shockproof,waterproof,compact and has a 5 hr plus battery life for walk posties is a tricky order to fill

To be quite honest privatising things isnt what I personally like, but in terms of business sense it makes sense. Its a failing business which desperately needs some new management who would not allow their investment to crumble like the service is doing now.

Mikeyorks

Saver-Rob wrote: »

You can see why they are looking at privatisation.

Not really ..... it got there next day, which is what you paid for?

I've recently had a package from M&S and which left them 29/11 and was routed through HDN (very 'private') ..... who proudly boast they deliver for 120 companies. I 'tracked' it every day right up to the eventual delivery 12/12! In the 2 intervening weeks there was an alleged attempt to deliver 7/12 (it was 'carried over' every other day - despite being next day delivery). And then they 'delivered' it 9/12 .... on both occasions, not to me. Then having 'delivered' it they obviously realised - 2 days later - it was at the wrong depot .... and managed to get it to me next day.

Not everything that is private or privatised is good. Royal Mail are basically excellent ..... it's their industrial relations that are crap and holding them back.

custardy

savetilibleed wrote: »

I've only used Special Delivery once - to send to Saga. It was posted on 25/11 confirmed as delivered from their Wolverhampton office before 1am 26/11. But even now there is no electronic proof of delivery. No matter though I know it got there. The receipt says it was posted before last collection.

Yesterday I posted two items by Recorded Delivery. The reciepts state they were posted after the last collection. Strange - it was 12.40 in the afternoon at a busy urban sub-post and the letters went into a bag full of other stuff - come to think of it mixed in with everything else. I asked if it was first class - they said yes and checking the website I paid first class price. When I enter the numbers this evening the website says there no information available before delivery.

Did I see this link about a postman jailed for disposing of mail he was supposed to deliver on this site elsewhere?

recorded delivery mail isnt tracked until delivery
it travels with all the other mail
1st/2ndclass is seperated at mail centre level
1st class aims to be delivered next day and over 90% of items are but you realise its the busiest time of year?

Saver-Rob

Yes, I paid for next day delivery and it got there. I also paid for tracking which failed miserably. It still says the letter is progressing through the network.

'Half a job'.

custardy

Mikeyorks wrote: »

Not really ..... it got there next day, which is what you paid for?

I've recently had a package from M&S and which left them 29/11 and was routed through HDN (very 'private') ..... who proudly boast they deliver for 120 companies. I 'tracked' it every day right up to the eventual delivery 12/12! In the 2 intervening weeks there was an alleged attempt to deliver 7/12 (it was 'carried over' every other day - despite being next day delivery). And then they 'delivered' it 9/12 .... on both occasions, not to me. Then having 'delivered' it they obviously realised - 2 days later - it was at the wrong depot .... and managed to get it to me next day.

Not everything that is private or privatised is good. Royal Mail are basically excellent ..... it's their industrial relations that are crap and holding them back.

thats a very simplified view? so thats all?
not under investment,a crazy semi open market,massive financial cuts made to meet targets?
none of those,just those bloody workers

cottager

savetilibleed wrote: »

When I enter the numbers this evening ...

Too soon to look I think... nothing to record till it's delivered, then the proof doesn't get to the website immediately. As far as I understand it, in terms of speed of delivery RD gets no special treatment, unlike SD; so in the same way that anything sent first class runs the risk of not actually gettng there the next day, this wouldn't either just because it's RD.
At this time of year I wouldn't bank on it but obviously a bonus if it did

Mikeyorks

custardy wrote: »

thats a very simplified view? so thats all?
not under investment,a crazy semi open market,massive financial cuts made to meet targets?
none of those,just those bloody workers

No - I said 'Royal Mail' were excellent. That is the workers .... and the management ... and the organisation .... isn't it? The 'industrial relations' relates to the excessive hold the Unions have. I've always thought Arthur Scargill was a consultant to the Unions .... as they have always seemed intent on doing to RM what the NUM did for the miners.

Up until a couple of years ago I had a £40M budget with Royal Mail encompassing some 300k outward items (mainly Mailsorted in-house) and 60k inward daily. And that worked extremely well.

I also had a number to ring to listen to a recorded message telling me which areas were subject to industrial action that day! And that is where the problems were ..... and remain.

mrposhman

Mikeyorks wrote: »

No - I said 'Royal Mail' were excellent. That is the workers .... and the management ... and the organisation .... isn't it? The 'industrial relations' relates to the excessive hold the Unions have. I've always thought Arthur Scargill was a consultant to the Unions .... as they have always seemed intent on doing to RM what the NUM did for the miners.

Up until a couple of years ago I had a £40M budget with Royal Mail encompassing some 300k outward items (mainly Mailsorted in-house) and 60k inward daily. And that worked extremely well.

I also had a number to ring to listen to a recorded message telling me which areas were subject to industrial action that day! And that is where the problems were ..... and remain.

Top post.

There is currently massive investment going on in the Royal Mail however the CWU have already reared their ugly face again. Having agreed to the modernisation / pay agreement last year finally agreed between the Royal Mail and the CWU, the first sign of attempted streamline has already seen the threat of industrial action again.

The Hooper report was largely scathing of relations between the CWU and the Royal Mail and I see none of this changing under the current guidance of the CWU.

Its fact that if royal mail want to survive, massive changes to their infrastructure and ways of working will need to change. The CWU have yet to prove they follow this despite agreements made in 2007.

custardy

Mikeyorks wrote: »

No - I said 'Royal Mail' were excellent. That is the workers .... and the management ... and the organisation .... isn't it? The 'industrial relations' relates to the excessive hold the Unions have. I've always thought Arthur Scargill was a consultant to the Unions .... as they have always seemed intent on doing to RM what the NUM did for the miners.

Up until a couple of years ago I had a £40M budget with Royal Mail encompassing some 300k outward items (mainly Mailsorted in-house) and 60k inward daily. And that worked extremely well.

I also had a number to ring to listen to a recorded message telling me which areas were subject to industrial action that day! And that is where the problems were ..... and remain.

so you feel RM's management are doing a decent job?
im no great fan of the union but some of the schemes and methods RM's management implement border on fawlty towers style farce