Malware: Spyware Guard 2008

Bunnie1982

Thank you so much for your help with this. With regards to Limewire, its my sisters computer so will give her the heads up with regard to illegal music and viruses. I will actually uninstall Limewire off her computer when I have finished doing everything else.

aliEnRIK

SaqibQ wrote: »

In the case you don't have a Firewall, please download one from the list below - They are Free!

Comodo
Zone Alarm
Sunbelt Kerio PF
Outpost Firewall

With regards to firewalls.
Comodo stops Lexmark printers from working (Far as I know they still havnt fixed this)
Sunbelt slows webpages down (Ot stops them alltogether so need to repeat press to load one)
Zonealarm has a glamut of problems with the latest version
Outpost was tested and had leaks all over the place (If memory serves correct)

Id personally advise PCTOOLS firewall
Fastest, few leaks and no known issues (That im aware of)
http://www.download.com/PC-Tools-Firewall-Plus-Free-Edition/3000-10435_4-10625321.html

Bunnie1982

HijackThis Uninstall List


2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player ActiveX
Adobe Reader 9
Apple Mobile Device Support
Apple Software Update
AVG Free 8.0
Creative Removable Disk Manager
Creative System Information
Creative Zen MicroPhoto
Demand Five Player
Disc2Phone
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) PRO Network Connections Drivers
iTunes
Java(TM) 6 Update 11
Java(TM) 6 Update 4
Lexmark 640 Series
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
Norton Security Scan
Norton Security Scan (Symantec Corporation)
QuickTime
Realtek High Definition Audio Driver
Safari
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile Composite Device Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Soft Data Fax Modem with SmartCP
Spyware Doctor 6.0
Uninstall Entriq MediaSphere
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb958619)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Windows Communication Foundation
Windows Imaging Component
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Service Pack 3
ZoneAlarm
ZoneAlarm Spy Blocker
ZTE Mobile Connection



Just as a side note, will I need to uninstall the programmes which are now on my sisters computer such as malwarebytes and hijackthis or are they useful to keep?

SaqibQ

Hi,

Uninstall Java(TM) 6 Update 4 from Add/Remove programs.

Apart from that, the logs are clean. How is the computer running?

Just as a side note, will I need to uninstall the programmes which are now on my sisters computer such as malwarebytes and hijackthis or are they useful to keep?

I will get to that in the next post.

Bunnie1982

Java(TM) 6 Update 4 is just uninstalling now.

The computer is running really well. I would like to tidy up some of my sisters computer filing for her as there are documents saved in some really random places.

SaqibQ

That's great!

Now we'll remove what we don't need...

1. Delete Flash_Disinfector.exe

2. Click Start > Run > type: combofix /u > OK. This will uninstall ComboFix.

I would say to uninstall HijackThis. It can be downloaded at another date, if needed. Keep Malwarebytes as it an excellent program. Make sure your sister updates and runs regular scans with it.

If you have any questions, let me know.

=========================================

Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
(Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware

• AntiSpyware is not the same thing as Antivirus.
  Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
  You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
  Most of the programs in this list have a free (for Home Users ) and paid versions,
  it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
• Spybot - Search & Destroy <<< A must have program
  • It includes host protection and registry protection
  • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
• MalwareBytes Anti-malware <<< A new and effective program
• a-squared Free <<< A good "realtime" or "on demand" scanner
• SUPERAntiSpyware <<< A good "realtime" or "on demand" scanner

Prevention

• These programs don't detect malware, they help stop it getting on your machine in the first place.
  Each does a different job, so you can have more than one
• Winpatrol
  • An excellent startup manager and then some !!
  • Notifies you if programs are added to startup
  • Allows delayed startup
  • A must have addition
• SpywareBlaster 4.0
  • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
• SpywareGuard 2.2
  • SpywareGuard provides real-time protection against spyware.
  • Not required if you have other "realtime" antispyware or Winpatrol
• ZonedOut
  • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
• MVPS HOSTS
  • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
  • For information on how to download and install, please read this tutorial by WinHelp2002.
  • Not required if you are using other host file protections

Windows Updates (a must!)
It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. You can either click on the link above and bookmark the updates page, or open Internet Explorer, then go to the Tools menu -> Windows Update, and follow the online instructions from there

Internet Browsers

• Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
  Using a different web browser can help stop malware getting on your machine.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
       • Change the Download signed ActiveX controls to Prompt
       • Change the Download unsigned ActiveX controls to Disable
       • Change the Initialise and script ActiveX controls not marked as safe to Disable
       • Change the Installation of desktop items to Prompt
       • Change the Launching programs and files in an IFRAME to Prompt
       • Change the Navigate sub-frames across different domains to Prompt
       • When all these settings have been made, click on the OK button.
       • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
  If you are still using IE6 then either update, or get one of the following.
  • FireFox
    • With many addons available that make customization easy this is a very popular choice
    • NoScript and AdBlockPlus addons are essential
  • Opera
    • Another popular alternative
  • Netscape
    • Another popular alternative
    • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

• Temporary Internet Files are mainly the files that are downloaded when you open a web page.
  Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
  It is a good idea to empty the Temporary Internet Files folder on a regular basis.
  
  Tracking Cookies are files that websites use to monitor which sites you visit and how often.
  A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
  CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords
  
  Both of these can be cleaned manually, but a quicker option is to use a program
• ATF Cleaner
  • Free and very simple to use
• CCleaner
  • Free and very flexible, you can chose which cookies to keep

Also PLEASE read these articles: So How Did I Get Infected In The First Place and Malware Prevention: Prevent Re-infection

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you should be safe.

Bunnie1982

Thank you so much for your help, I'm glad I didn't go with the format option

SaqibQ

You're welcome!

TheAlex

Now this Spyware Guard has installed itself on my PC. I was able to download MalwareBytes, but it won't install. I wasn't able to download Combofix, so I downloaded it from another PC, but am unable to install it on the problem PC. I also have something that changes any Google search I do to link to 'go.google.com............etc' - does anyone have any ideas at all? I've tried installing the above software in Safe Mode.

Thanks for any help.

aliEnRIK

TheAlex wrote: »

Now this Spyware Guard has installed itself on my PC. I was able to download MalwareBytes, but it won't install. I wasn't able to download Combofix, so I downloaded it from another PC, but am unable to install it on the problem PC. I also have something that changes any Google search I do to link to 'go.google.com............etc' - does anyone have any ideas at all? I've tried installing the above software in Safe Mode.

Thanks for any help.

Download HIJACK THIS
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
SCAN and post the log file