Klickstore - Rip Off Store

klickstore

Dear customers,


We have already sent lots of orders from klickstore.com, but we are still in process to ship out outstanding orders. Please allow a few days for parcels to arrive. It seems like we can send it out today, hopefully.

Please give us 2-3 more days.

If you have any problem, please call me on: 02088732310
I will be here till 2pm (need to pick up my kids from school), after that someone else will answer your calls.
Alternatively, please send an Email to: consolepc@hotmail.com ,
but the best way to contact us is to: call us.
You will get respond straight away.

I do apologize for all delays with your orders and your enquiries.


Kind regards,

Will

savemoney

klickstore can you please read this rule below, as you need to ask permission to post

MSE TEAM PERMISSION: CUSTOMER SERVICE DEPARTMENTS

Company representatives are actively encouraged to post on the forum to provide good customer service to MoneySavers. They should not be using the opportunity to tout for business. We need to know in order to legitimise it. Where permission has been given for a company/person to specifically post there will be a note from the MSE Team. If someone has posted claiming to have been given permission but this has not been followed by a MSE team note please report it to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].



http://forums.moneysavingexpert.com/showpost.html?p=3477020&postcount=19

Burdybabe

Hi - I ordered 2 x R4 cards from Klickstore.com on 27th January - order no. 28701.
Still have rec'd nothing.
I have tried to email on [EMAIL="support@consolepc.com"]support@consolepc.com[/EMAIL] and [EMAIL="info@rcheli.co.uk"]info@rcheli.co.uk[/EMAIL] but have not been able to get through, as the email bounces back and says the mailbox is full!!

Getting very frustrated - I ordered these for my twins birthday on Saturday - now it looks like I'm not getting them!

jolietjake

Recieved an email today with a post office tracking ref i ordered on 24th January fingers crossed, i'll keep everyone posted.

vespapx200

I ordered 2 R4 on the 21st of Janurary and was sent a email on the 20th January asking me if I wanted to wait or get a full refund as there was a shipping delay I received R4's Yesterday. Thanks Klickstore.

Kingsd316

Nothing for me yet, still waiting on a reply from various emails!

ineedcash

klickstore wrote: »

Dear customers,

Due to severe weather condition our expected deliveries were delayed, but our goods have finally arrived today and they are in our warehouse
We are packing and dispatching all outstanding orders.

We apologies for the delay and the inconvenience caused.

Your items should be with you next week.

Kind regards,
Will

Please note:
from:http://www.royalmail.com www.bbc.co.uk
Poor Weather Causes Disruption to Royal Mail Collection and Delivery Services
Heavy snow has brought a fifth day of chaos to the UK, with severe weather warnings issued to much of the country.
Road, rail and air transport is again badly affected, while hundreds of schools have again been closed.

klickstore
we have not had bad weather for the last 4 or 5 weeks so no excuse for not sending orders
bad weather does not prevent you from answering emails
i asked for a refund but no reply from you, this could have been done regardless of BAB WEATHER

Kingsd316

Kingsd316 wrote: »

Nothing for me yet, still waiting on a reply from various emails!

Just had an email with tracking number, i ordered on 22nd Jan so there may be hope for others

john959379

Hi,

I placed an order on 30th Jan. Not heard anything saw on account saying despatched. Sent an email. No reply, googles Klickstore and saw this forum and thought !!!!!!. I ordered 5 all with memory cards. So £125.

Anyway, credit to Klickstore, rang them today (on above number) they said will be dispatched today. Also received email with Royal Mail tracking number.

So fingers crossed they should be on their way. I will let people know.

So far my only complaint, if they are out of stock they should tell us and not have despatched on the order !!

klickstore

john959379 wrote: »

Hi,

Anyway, credit to Klickstore, rang them today (on above number) they said will be dispatched today. Also received email with Royal Mail tracking number.

So far my only complaint, if they are out of stock they should tell us and not have despatched on the order !!

Hi john959379 and customers,
I am sorry for all trouble and delays with your orders.

Unfortunately so many things have happened to us at the same time and it caused delays with answering your emails and enquiries.
But it seems everything is under control now.

We apologies for the delay and the inconvenience caused.

Kind regards,

Will