Klickstore - Rip Off Store

kazzjazz

Can anyone suggest anything that can help me cheers!!!!!

Andrew_Bellinger

I have also been waiting for several weeks with out any responce. I have just called 02088732310 and got a nice fella who was very sorry. Indeed he did confirm that the USB adapters were not available. I advised that I did not need these and he said that we would dispatch my order stright away.

I also mentioned to him that there company is getting bad press and advised him to update the web site and contact people as word of mouth is everything. It would not had bothered me so much if they had replied to my mails and explained this to him. It seem that the boss is not around at the moment so he did not have any authorisation to update the web site.

I would suggest you call and air your complaints to them.

I will not be ordering from this company again due to lack of communication and not replying to mails etc. He said my order would arrive in 3 days. Let's hope so.

xgingerx

Still Waiting since 23/1

klickstore

Dear customer,

We are sorry for any inconvenience caused and the delay of answering your Emails.

If you have any enquiries about your orders please call 02088732310

Kind regards,

Will

oneill.tim

I too order 3 R4DS cards with memory on the 19/1/2009 and have not received anything yet, when I go to the order tracking section it states they were dispatched on the 20/1/2009. I have emailed and submitted a support ticket but have not received a reply, I also just rang the number and it seems to be perminently engaged. What is the next thing you can do to get this sorted? Go to your bank and dispute the transaction? I paid with Visa Debit which I think you have less protection on than with a credit card is that right? regards, Tim

klickstore

Dear oneill.tim,

Please try again on 02088732310 or alternatively post your order No here.

Will

mustrum_ridcully

mortyb wrote: »

I bought three R4 cards from Klick store a fortnight ago and I must say I had no problems at all. The goods arrived with me within 5 days and worked perfectly.

One thing I would say though is you want to save a few quid, order the sd memory cards elsewhere, ie 7dayshop.com, they are have the price.

G

A warning about 7dayshop a friend of mine had a fair few problems with them and because they're based in Jersey (or was it Guernsey) you'll only have the protection Jersey law gives you and not UK SoGA and DSR.

oneill.tim

OK I managed to get through and talked to the guy at Klickstore and he apologised and said that the items are now in stock and will be dispatched in the next couple of days. I will let you know if I actually get them

klickstore

Dear customers,

Due to severe weather condition our expected deliveries were delayed, but our goods have finally arrived today and they are in our warehouse
We are packing and dispatching all outstanding orders.

We apologies for the delay and the inconvenience caused.

Your items should be with you next week.

Kind regards,
Will

Please note:
from:http://www.royalmail.com www.bbc.co.uk
Poor Weather Causes Disruption to Royal Mail Collection and Delivery Services
Heavy snow has brought a fifth day of chaos to the UK, with severe weather warnings issued to much of the country.
Road, rail and air transport is again badly affected, while hundreds of schools have again been closed.

kempik

Same here, ordered mine on the 21 Jan, but thanks for posting the phone numbering

Hope to see the item next week