hard sell from the banks

Extant

Inactive wrote: »

Is it any wonder that the banks are held in such low esteem by so many customers when they continue with this annoying sales pitch?

The bank is a business, you are a customer. You have entered into a business relationship. Don't like it? End the relationship. Easy.

Banking is not a "right." And as I so often have to remind people around here, businesses have a responsibility to their share holders to generate profit.

And considering most banks are owned by pension and investment funds, I'm sure it's the people around here who'll be first to complain when they start drawing on their pensions.

Extant

oldagetraveller wrote: »

The sarcastic comment by Barclays"Manager" demonstrates the contempt for customers and the arrogance our banks must have!

Banks are not people. They are neither arrogant or contemptuous, so I would suggest you stop having such an emotional reaction to a business.

I'd also suggest you think it through a little more, especially that contempt for customers bit. Do you think we run mystery shopping, telephone surveys, customer retention schemes, etc. for fun? :rolleyes:

Extant

brightonman123 wrote: »

i think its abput time the marketing laws were changed to being opt IN, rather than opt out..

Hmm, yes. And while we're at it, let's make it illegal to sack people, make more than 5% profit, or stock any non-organic food.

Any other amazing ideas for stifling business and make the UK an even less attractive market to compete in?

SparciaM

Banking is a right as you have to have a bank account to be paid.

Correct me if I'm wrong (as it was either a few years before I was born, or when I was very young), but didn't the government not bring in something to state that all or most employees 'had' to be paid into a bank account (maybe around the late 70s/80s times).

Now I know that in some of my first full time jobs, you could be paid in cash and then it got increasingly hard. Now you 'have' to be paid into an account, so a basic bank account to receive your wages and spend them is a 'right' in the UK.

If you don't have a bank account you can't get paid - I know I can't. I do wonder sometimes that if you could be paid via cheque or cash like years back if people would choose that over paid into a bank account.

At the end of the day, you don't need a bank account (besides the wages part) as you can do everything without one, but they are extremely useful and helpful. As long as people use them within the T&Cs, use them wisely they are a great tool.
Also, as long as banks treat customers fairly and use them wisely, the customer is a great tool.
In the end it's a symbiotic type relationship. Banks needs customers (shareholders, money, business, private, investments, etc) and customers (all mentioned) need banks. Especially in such a Capitalistic world we live in.
Maybe this global crunch and recession will curb such major capitalist views and move more towards socialism and social responsibility and maybe like before and before and before we won't learn from our mistakes and the boom and bust will continue.
This has been going on for over 200 years and no doubt will continue for the next 200+

brightonman123

i have no probs with marketing, provided its aimed at people who WANT to hear about stuff. it seems generally assumed that people like this stuff, unless you find/tick the tiny boxes to say otherwise..

just because i didnt say no, doesnt mean i said/meant yes.

Extant

SparciaM wrote: »

Banking is a right as you have to have a bank account to be paid.

You don't need a bank account to be paid. There are plenty of jobs where you can get paid in cash.

That is, however, an aside. A right is a legal entitlement. You are not legally entitled to a bank account. That is as simple as it gets - your employer might only be able to pay you by bank transfer, but that doesn't by any stretch of the imagination entitle you to one.

Maybe this global crunch and recession will curb such major capitalist views and move more towards socialism and social responsibility and maybe like before and before and before we won't learn from our mistakes and the boom and bust will continue.
This has been going on for over 200 years and no doubt will continue for the next 200+

There will be no end to boom and bust. It is a natural cycle. It can be softened, but it will never disappear. That's just idealistic thinking. Speaking of idealistic thinking, Marxists contend that a worldwide communist system would put an end to boom and bust. But then again they also contend that everyone would be well looked after and have everything they need.

Inactive

BarclaysManager wrote: »

Banking is not a "right." And as I so often have to remind people around here, businesses have a responsibility to their share holders to generate profit.

And considering most banks are owned by pension and investment funds, I'm sure it's the people around here who'll be first to complain when they start drawing on their pensions.

Well it's a good job that we are not all dependant on Barclays recent past for our Pension Funds, I seem to recall that because of their greed, they needed to go to the oil rich states for support.:rolleyes:

Inactive

BarclaysManager wrote: »

You don't need a bank account to be paid. There are plenty of jobs where you can get paid in cash.

.

...and Barclays would pay you in cash?...I think not, so you are talking a load of twaddle.

A bank account for most customers is a necessary evil these days, most customers do not wish to be plagued by sales pitches by bank staff trying to flog over priced, uncompetetive stuff I suspect.

opinions4u

Just about all the banks offer some sort of basic bank account.

These tend to be free to use, despite costing the banks money to operate.

The fact that these loss making accounts are offered at all is down to a combination of request from government and subsidy from more profitable customers.

Take away the profitability of banking and sooner or later those who benefit from such accounts will have to pay for them.

The world is beginning to realise that well capitalised and profitable banks are actually rather important to the wider economy.

Some of the comments on this board are at best naive and at worst an attempt to return civilisation to the stone age.

Banks making their profits legally and ethically are a good thing.

If you don't want to receive marketing, opt out. But don't complain that your bank never told you about that sexy new account and left you stuck in the low interest one.

Inactive

opinions4u wrote: »

The world is beginning to realise that well capitalised and profitable banks are actually rather important to the wider economy.

Some of the comments on this board are at best naive and at worst an attempt to return civilisation to the stone age.


.

Perhaps the banks should have given that some thought before they all went on their " credit spree ".:rolleyes:


Remember it is the banks that are mainly to blame for getting us all in to this mess in the first place.

I agree that " some " comments on this board are naive.