woolworths-on line ordered items received?

Abbafan1972

This really is awful.

Luckily I got both my DVDs I ordered on the 25th November, before it all went pear shaped.

AbbieCadabra

SADIE wrote: »

Parcelnet couriers received a memo on Friday telling them to return any items from Woolworths, this morning another telling them to deliver as normal.

thanks Sadie

looks like we have another @rse & elbow type of operation going on here then! :rolleyes:

hopefully, based on the latest email, we'll get some deliveries...i won't hold my breath, just in case!

AbbieCadabra

update earlier today from another current thread

woolies

Grimpy_2

Who do woolies use as their courier?

OwtForNowt

Grimpy wrote: »

Who do woolies use as their courier?

PostMan Pat by the sounds of it.

snoopysox

I'm waiting for a pool table for my after school club that should've been delivered on the 28th.... money has been taken, hope it gets sent!

eloise

I had an order that was due to be delivered on the 28th and it did actually arrive. Although upon checking my e-mails it seems an order last year failed to arrive on the due date. Woolworths response was to allow another 5 days. It did turn up. So fingers crossed everyone

eloise

Grimpy wrote: »

Who do woolies use as their courier?

My parcel was delivered by the local chap who delivers all the Next parcels.

blackpongo

i got my parcel today was sweating as it was meant to be delivered on the 28th but at least it arrived

njsb14

Reply to e-mails I sent;

Parcelnet - even after I told them that it is not possible to contact Woolworths!!
Hello,

Thank you for your enquiry. Unfortunately we are unable to assist you with this as we do not deal with these enquiry's through this email.

I would advise you contact the Company with whom you placed the order and advise them accordingly. Who will raise an enquiry with parcelnet directly.

Kind regards

General Enquiries Parcelnet

Woolworths Customer Relations
Thank you for your email.

We are currently working with our administrators to resolve any order related queries. Unfortunately at this time we are unable to provide any further information or carry out any requests that you have made concerning your order. Whilst we appreciate the obvious inconvenience this may cause, please be assured that we will endeavour to update you
as soon as possible.

Kind regards,

Woolworths Customer Support

Deloitte Administrators
Thank you for your email.

The Administrators are currently reviewing whether outstanding orders placed by customers can be fulfilled. We hope to have a definitive answer for you within the next 48 hours. Updates can be received from the Woolworths customer support team on 0844 811 7112.

The Administrators are conscious that this matter needs to be resolved as soon as possible and have a dedicated resource working on this as a matter of urgency.

Thank you for your patience during this difficult period for the company.

Kind regards
Arianne Bate
For the Joint Administrators