What's the strangest "substitute" item you've been offered on your home delivery?

Lindy_-_Loo

We've had batter mix instead of sponge cake mix, a bag of new born nappies instead of size 6 nappies, for 3weeks on the run.

Instead of cream soda we were sent fiery ginger ale.

instead of sanitary towels that were on offer we were sent sponge pan cleaners! Dont know what the personal shopper was thinking!

Had lots of freebies so wont complain x

xbrenx

This has been too funny! I've never ordered online - mostly because I hate to think of all those carrier bags being used, but also I was concerned with not getting the freshest fruit etc but I'm now considering ordering just to see what does arrive! lol

ruthber

i ordered sugar alphabet (letters for cake decorating etc) from Approved foods and they sent me 1 pack of tumble dry sheets for clothes. i could not put these on a cake! they just sent something that was identical price not identical use. i now press the "no substitutes" button.

goingon30_2

Lol! these are very funny. I used to work as a home shopping picker for a well-known, "bum-patting" supermarket. I used to do the very early morning shift, and we were told not to substitute if we couldn't locate something, and someone would come after us to do it, usually not a picker but a manager.

to be fair most of the time, we would get something like "LEMON THS" or "FRENCH PKT" as an item on our lil handheld computer thingies, and for the life of us we couldn't find it. Most of the time, the chosen item would be something completely random, usually from a different department from ours, but even looking at the main computer could't give us anymore info, so it would always be subbed with anything remotely similar.

but 9/10 it was subbed by the home shopping manager, or at least okayed by them, bad subs are usually the result of crummy computer sytem and lazy managers!!

Sharon87

I remember we ordered some Tesco Own Brand mince (couple of quid) and they delivered basics mine (larger quantity than what was ordered) and it was 10p!! Wasn't as tasty, but for 10p, amazing.

I had a really terrible Tesco delivery a while back. The guy was late by 40 minutes, he decided he couldn't park in the massive area available so parked at the end of the street - 15 houses away. Told us he had mixed our order up with someone elses and asked us to do him a 'favour' and look out for things that weren't ours!

Then the subs came... I orded Half Baked Ben and Jerrys... he gave me Baked Alaska!!! (ok, so sort of reasonable, but for those of you who know Ben and Jerrys, 2 completely different flavours )... but all the Ben and Jerry's were melted... so sent back. And also a pack of Doritos were open, so had to send them back too.

I rarely shop online, usually once every 2-3 months, but sometimes the subs are annoying.

Love this thread though, like the condoms instead of nappies! Priceless.

Phudge

Oh, this thread is giving me such a laugh!!:rotfl:

My best one? I ordered a tin of tuna in spring water and received a tin of tuna cat food. I didn't even have a cat!:p

Chaddad

Great thread! Its not just me that gets these then.

My favorite from Asda was when I ordered Head & Shoulders Menthol Shampoo,
and was substituted a packet of Halls Menthol Sugar free.....

I've since taken to unchecking substitues allowed for each item, but it does take an age!

CHARLIE

Hi
I ordered 2 cherry soothers (dummies) from asda and received 2 packs of halls cherry throat sweets??

mama67

I once ordered jelly that you make with water, got sent jam instead.

I've had the same problems as others in the past in that things on the delivery are supposedly oos but I drove the 15 miles there as was desperate for some things and everything was in stock

conradmum

I once ordered coconut milk and got a pack of dessicated coconut and a tin of condensed milk instead.
But the strangest ones are when they don't substitute anything. Once I ordered some Whiskas pouches and they didn't have the particular flavour, so they gave me nothing instead. My cat really isn't that fussy! :rotfl: