Help again!!!!

albertross_2

or install and scan with an upto date scanner in safe mode (F8 at boot).

itsbeef has already said he wasn't that techy, so manual removal may be a more difficult solution than using software..

Chippy_Minton

Firefox 1.5 ftp download - ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/1.5/win32/en-GB/

itsbeef

guys........

ran stinger.....

laptop froze !!!!

Prevx1 has been clicking in to scan anything that opens but freezes up

HEEEEEEEEEEEEELP!!!!!!

Toxteth_OGrady

No pint running PrevX just yet. It's an Intrusion Prevention System. But you've already been violated so you need to sort that out as your priority. Right-click on the PrevX system tray icon and select 'suspend protection' for now.

You'll only need PrevX once you've got your system cleaned up.

Are you really, really, really sure you don't want to format? You could have had it sorted easily by now.

:cool:

TOG

albertross_2

Your cup is overflowing with options, you need to do either an on-line scan or download a scanner, install it, and run a scan, preferably in safe mode (F8 at boot).

If prev-x is causing problems, disable or uninstall it until you are sure your PC is clean. If you do have something nasty, it hasn't protected you..

itsbeef

kind of getting bit stressed over it as need pc for everyday work!!!!

itsbeef

prevx just seems to jam/freeze when it has to do something ie authenticate any programmes as they start up.

Tried uninstalling but freezes

albertross_2

Toxteth_OGrady wrote:

Are you really, really, really sure you don't want to format? You could have had it sorted easily by now.

TOG

TOG,

Did you just use the "F" word.. I'm shocked, and a bit disappointed..

Toxteth_OGrady

albertross wrote:

TOG,

Did you just use the "F" word.. I'm shocked, and a bit dissapointed..

LOL

I'm gonna leave beefy in peace now to work thru some of the advice and options we've posted.

I'm more than happy to continue advising as I'm not the one sweating over the problem and it's always interesting and challenging for us to come up with a fix.

But there has to be a point where, if time is a premium (particularly for a work pc), the best option is to cut and run.

Yet again an instance of where having a robust, incremental back-up policy makes format and image restore very quick and painless.

:cool:

TOG

itsbeef

Thanks for the advice TOG!!!!!!!