halifax are useless

natweststaffmember

slim1982 wrote: »

when i phoned the fos and tell them wat had happened they said it does nt make a differnce whether the account is closed or not as long as i can prove i was in hardship when the charges where made is this right

They may be right, provided you said that it was no longer your main account, ie that your live account was not the account you were claiming from.

slim1982

after claimin the hardship route halifax wont pay out my bank charge claim as my account is closed it is now wi the fsa has anyone ever known the banks then pay out

bdt1

Crikey!!!!

In process of claiming our bank charges with Halifax under hardship rule, they closed our account several months ago, but there's still a small amount we owe them on the overdraft.

Will let you know how we get on, but good luck with your case