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halifax are useless

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245

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  • slim1982
    slim1982 Posts: 190 Forumite
    hi everyone dont know whether you ve read my other post but i phoned halifax again yesterday asking my i hace nt heard anything about my claim for financial hardship and yet again they tell me i have nt sent no letters wat a suprise funny cos i have proof of posting but anyway after a one and a half hour phone call they bloke said a manager will look into whether i am in hardship or not i asked if they will be sending me a i and e form and he said no a manager will just make the desision i dont get it how are they gonna know that i am in financial hardship without this as this account is closed has anyone else bin told the ame thing
    :mad: still waiting on halifax claim

    :mad: i hate csa
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    When I first claimed hardship they said I was not in hardship, even though my account had been closed for over 4 years. When I did have an account with them it was in such a state that I got over £1000 in charges. Anyway they talk rubbish, I just rang them and still no news :mad:
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • slim1982
    slim1982 Posts: 190 Forumite
    hi everyone received my i and e form yesterday filled it in and sent it back does anyone know how long it would roughly take now for them to make a desisin and will they ask me to sent in my debt letters as proof
    :mad: still waiting on halifax claim

    :mad: i hate csa
  • slim1982
    slim1982 Posts: 190 Forumite
    has anyone bin successful in reclaiming with halifax i feel like am fighting a no win battle
    :mad: still waiting on halifax claim

    :mad: i hate csa
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    You and me both. I called them on friday to be told it was in the right place(the hardship claim) and they could give me no info. Its been going on since August, if you ask me they are not even looking at my claim and are stalling things. grrr gets on my nerves. I can not stand them and would never bank with them again:mad:
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • Catbag
    Catbag Posts: 89 Forumite
    I'm afraid I'm in the same boat as Catmiaow. My claim's been in since the beginning of September and every time i call them i feel like i'm banging my head against an extremely solid and abrasive object. The last time i called, about 2 weeks ago, i was told that i really should stop ringing and that they were dealing with claims that were far older than mine at the moment. "Fine", i said, " could you please give me an idea of what date the claims that are currently being dealt with are so i have a rough idea of whether i should be looking at weeks or months until this is resolved". His response was to laugh and say that would be commercially sensitive information that he had no intention of giving out. If they had any clue whatsoever ( and let's be fair, they can see my account, they KNOW) then they would stop scratching their proverbials and pay up. Sorry to fill you with doom :confused:
    "You don't always know where you stand, until you know you won't run away..."


  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    They state they will look at hardship claims, it appears to me they are not looking at them. So why say you are going too Halifax if you do not?!:mad:
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    Catbag wrote: »
    I'm afraid I'm in the same boat as Catmiaow. My claim's been in since the beginning of September and every time i call them i feel like i'm banging my head against an extremely solid and abrasive object. The last time i called, about 2 weeks ago, i was told that i really should stop ringing and that they were dealing with claims that were far older than mine at the moment. "Fine", i said, " could you please give me an idea of what date the claims that are currently being dealt with are so i have a rough idea of whether i should be looking at weeks or months until this is resolved". His response was to laugh and say that would be commercially sensitive information that he had no intention of giving out. If they had any clue whatsoever ( and let's be fair, they can see my account, they KNOW) then they would stop scratching their proverbials and pay up. Sorry to fill you with doom :confused:

    Sounds to me exactly what I am going through. They can't give dates as they are not even bothering to look. makes me so mad!
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • slim1982
    slim1982 Posts: 190 Forumite
    does anyone know halifax e mail address pls it would be a great help car nt seem to find it anywhere
    :mad: still waiting on halifax claim

    :mad: i hate csa
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    [EMAIL="customerrelations@halifax.co.uk"]customerrelations@halifax .co.uk[/EMAIL]
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
This discussion has been closed.
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