Job Interview with DWP

reddave000

I went on the waiting list back in Oct, phoned Newcastle a couple of times over the last few months told the same things waiting on checks today had a phone call I start in 4 weeks!!

sportfan

reddave000 wrote: »

I went on the waiting list back in Oct, phoned Newcastle a couple of times over the last few months told the same things waiting on checks today had a phone call I start in 4 weeks!!

Congratssssssssssssssss!! Well done! wow ure d 1st person ive met whos been on waiting list and gt a job! LOL do let us know how you get on!

Do you start training in 4 weeks or actual job? wt's your job role? AA/AO/EO?

reddave000

sportfan wrote: »

Congratssssssssssssssss!! Well done! wow ure d 1st person ive met whos been on waiting list and gt a job! LOL do let us know how you get on!

Do you start training in 4 weeks or actual job? wt's your job role? AA/AO/EO?

Hi Sportsfan

The job role is Benefits Delivery Officer which I think is AO, training first not much was said on the phone only that it will be confirmed by post and where and when to go!

KaCee_2

Hey Guys,

I went for the EO Personal Advisor tests last week and passed - YAY!! I had the interview this morning and I'm not too sure how it went as they couldn't really give me any feedback. Fingers crossed!

What areas are you guys going for? I'm going for West Midlands.

I don't know if it will help anyone else but here are the questions I was asked;

- Tell me a time when you improved a teams performance.
- Tell me a time when you have had to adhere to change, what was the situation and outcome from this.
- Tell me a time when you had to work in the group, how did you work together, did you experience any problems and how you overcame them.

There is one more but I can't remember it clearly as I kind of answered 2 questions with 1 situation.

Good luck to everyone!:j

dugdale_2

Kacee,
What were your four competences please.
I'm assuming by your questions
1) improving performance
2) Leading through change
3) Building constructive working relationships

i have my interview for Personal Advisor next Friday (13th)

KaCee_2

dugdale wrote: »

Kacee,
What were your four competences please.
I'm assuming by your questions
1) improving performance
2) Leading through change
3) Building constructive working relationships

i have my interview for Personal Advisor next Friday (13th)

Hi,

They should give you a sheet to cover what they will ask questions on, these were mine.

Engaging effectively with customers level 2
Improving performance – level 2
Making best use of resources – level 1
Building constructive working relationships – level 1

If you look on the DWP website, it gives you some help under these headings of what scenario's to think of.

Good luck - if you have 4 examples in your mind before you go in, you'll be fine!

nicksta27

Hi

can you tell me exactly where to find these websites on the DWP site?

Thanks

sportfan

nicksta27 wrote: »

Hi

can you tell me exactly where to find these websites on the DWP site?

Thanks

http://www.dwp.gov.uk/working/applying/experience.asp

nicksta27

Many thanks for this.

nicksta27

I have an interview tomorrow level 1 on these 4 competencies:

Engaging Efectively with customers (Internal and External)
Level1 - Delivering customer service.

Developing Self and others.
Level1 - Developing Self.

Building Constructive working relationships
Level1 - Working with others.

Improving Performance.
Level1 - Delivering personal performance.

Can anyone who has been recently help with the likely questions I am going to be asked?

Thanks really need some help!!