Comet and faulty dishwasher help please

soblivion

marleyboy wrote: »

Funny they dont use that slogan for advertising the product in the store.

HOw many people frequently go into a store and ask the assistant "Can I have a recently repaired dishwasher please,....or can you get me one that's likely to need repairing by next week."

I love that marleyboy thanks, next time I pay £300 for something I'll remember to say that. (you've read my past history so I suspect it won't be long) I'll also ask them to make sure they can keep it out of action for 3 weeks aswell.

In effect brooker dave would have us believe things cost so much in this country because when I buy a dishwasher I expect it to last longer than 32 days. Somebody please slap my wrist for bringing on the downturn of the entire economic crisis to the UK.
As always it's shoddy workmanship. The man who came had to write a report, he showed me what he wrote - quality of goods excellent - this meant I hadn't dropped it, kicked it, set fire to it, or put a screwdriver through it also that it had been used for the purpose it was intended. Also that it had been plumbed in correctly which it had been. After establishing that it was nothing to do with human error - or shall we say "woman" error he then deduced the motherboard was *nackered - his words not mine.
What made the motherboard *nackered - certainly wasn't me, I have a report to prove it.
It would be interesting to know why an engineer from Comet can't call for a week, possibly it could be that they had X amount of appliances to fix already that week.
Please brooker dave also include Comet in your sweeping statement as to why the UK is in such a state.
Unlike audbod I don't have the *alls to complain about their shoddy treatment and that engineers want me to lie for them, I wish I did my hat goes of to him/her for standing up for what's right.
So I'll sit here £300 down with dishpan hands and at least I can say I have a lovely shiny new extra kitchen cupboard and also keep a clear conscience that I didn't bring the economy to a standstill:rolleyes:

With many thanks to everyone else for their helpful and useful advice.

smcaul

Brooker_Dave wrote: »

This is why everything in the UK costs so much...

You really don't have a clue do you!!!!

A DW that is sold for £200 will cost maybe £100 to produce, to repair that machine will involve the calling out of an engineer maybe twice if you are lucky. First time to diagnose the fault, then order the spares then return to fix the fault. Cost of engineer and van is not cheap, £15-20 per visit (actual cost, not cost to customer).

So in one fault the cost is easily 50% of the build cost of the machine. Now DW have this magic mix of water and electric, thats how they manage to wash the dishes. However, Water and Electric are not happy playmates, if they come into contact with each all hell normally breaks loose and they have an almighty fight. This makes the machines break. If the machine needs a new PCB (motherboard) there is a very high chance it is because something else has failed, if you can't find out what that is then the chances are the same failure will happen again. So more cost to the producer and to the customer.

So, get it replaced to start with and cut down on the hassle for all involved, it's not rocket science is it Dave!!!!

stugib

Brooker_Dave wrote: »

This is why everything in the UK costs so much...

Are you still spouting this crap? We put this to bed last time you made an a*se of yourself by claiming this was the effect of the 'compensation' (not that you even understood the meaning of the word in the context it was used) you're so keen of highlighting.

Brooker_Dave

uganda wrote: »

PS I thanked you by mistake. Second time I've made that error in 24 hours.

That's you subconsionce which knows I'm right.

Brooker_Dave

stugib wrote: »

Are you still spouting this crap? We put this to bed last time you made an a*se of yourself by claiming this was the effect of the 'compensation' (not that you even understood the meaning of the word in the context it was used) you're so keen of highlighting.

http://news.bbc.co.uk/1/hi/programmes/moneybox/7742788.stm

HTH.

Brooker_Dave

smcaul wrote: »

You really don't have a clue do you!!!!

A DW that is sold for £200 will cost maybe £100 to produce, to repair that machine will involve the calling out of an engineer maybe twice if you are lucky. First time to diagnose the fault, then order the spares then return to fix the fault. Cost of engineer and van is not cheap, £15-20 per visit (actual cost, not cost to customer).

So best course of action is to bin anything that ever goes wrong and demand a new one??

Weird, innit, how you see all those repair vans driving around, it's as if only you subscribes to the throw it away if it goes wrong mentality....

Brooker_Dave

marleyboy wrote: »

Funny they dont use that slogan for advertising the product in the store.

HOw many people frequently go into a store and ask the assistant "Can I have a recently repaired dishwasher please,....or can you get me one that's likely to need repairing by next week."

There's something wrong with you.

taxiphil

Brooker_Dave wrote: »

http://news.bbc.co.uk/1/hi/programmes/moneybox/7742788.stm

HTH.

Tenuous link of the year award!

That really smacks of desperation [STRIKE]Jon[/STRIKE] Dave! What on earth has the sharp practice of car hire companies got to do with your allegation that consumer goods are expensive in the UK because some people exercise their statutory rights?

Now run along and find an authoritative source which backs up your specific allegation. If there's any truth in it, you'll have no problem at all in finding one.

uganda

Brooker_Dave wrote: »

That's you subconsionce which knows I'm right.

No, Dave, it is simply that the quote and thanks button are so close together, as you well know.

Your 'helpful' link about car insurance premiums is deliberately disingenuous I think.

First of all, insurance is not a manufactured commodity and is thus irrelevant to the debate.

Secondly, the piece deals with abuses by credit hire companies, not by consumers. In fact, the consumer supposedly 'benefiting' from these arrangements actually lost out, so what's your point?

Next, no-one here is arguing that malpractice, fraudulent claims and nonsensical litigation don't help to increase prices. We're saying that where consumers pay good money for bad goods, they are entitled to be recompensed. If this costs firms money, then they should make goods of merchandable quality to begin with.

Finally, insurance has little to do with real economics, at least bookies have to make their prices balance. Prices for insurance are not based on real cost, like manufactured goods, or even real risk, like they're supposed to. How you think this article is in any way relevant beggars belief.

If you want to disagree, perhaps next time you could do so with considered, substantial debate, rather than pithy non-sequiturs and links to the irrelevant words of others? Losing the patronising 'HTH' bit at the end would be too much to ask I'm sure, so we'll just endure it for now, eh?

smcaul

Brooker_Dave wrote: »

So best course of action is to bin anything that ever goes wrong and demand a new one??

Weird, innit, how you see all those repair vans driving around, it's as if only you subscribes to the throw it away if it goes wrong mentality....

Just goes to show how incredibly wrong you are Dave. The DW the OP posted about is really quite new, thats why I would go for a replacement. The reason you see the vans going around is quite simple, some people, like me, accept that things wear out as they get used and get older. I have a 2 1/2 year old Fridge Freezer that has a problem with the heater, meaning it wont stay frost free, yesterday an engineer visited to repair it, he will be back next week to fit the part on order, this is covered by a D&G warranty. Now I am the first to avoid extended warranties, but for a fiver a month it is cheaper then replacing a £400 fridge freezer every couple of years. So I am happy to get it repaired.

But on a basically new machine I would not be so forgiving, And I am sure the supplying shop will return to the manufacturer, this will then hopefully improve their quality control which in turn benefits all of us. I really do wish you would follow through arguments to a logical end Dave, you really get quite tiresome!