Equifax

Tori_Bellatrix

Hi Dan,
I've phoned them and was put through to Customer Services ... Firstly, the CSR asked for a reference number next to the search entry (there isn't one!!) and so he took my number and said he will contact the relevant department and call me back ... I'll report back when I've heard something!

Has anyone else phoned them yet?

Tori_Bellatrix

Well, I got a call back (very quickly) and was advised they sometimes undertake further checks .. including fraud checks ... once they have received an application and passed or declined it. I was assured it was just a standard check, does not indicate they think the application is fradulent and they do it on various applications, which in a way this thread verifies as it seems to be done randomly.

I hope that's the end of it ... but I'm going to keep a close eye on my Equifax file and will go mad if anything further happens!!

sutton111

Tori_Bellatrix wrote: »

Well, I got a call back (very quickly) and was advised they sometimes undertake further checks .. including fraud checks ... once they have received an application and passed or declined it. I was assured it was just a standard check, does not indicate they think the application is fradulent and they do it on various applications, which in a way this thread verifies as it seems to be done randomly.

I hope that's the end of it ... but I'm going to keep a close eye on my Equifax file and will go mad if anything further happens!!

I hope thats the case. I'm pleased they rang you back.

DanDan123

Sounds good so far then.
Thanks Tori, and thanks for updating us.

sutton111

Mrs_Ryan wrote: »

Mine came from end of June time.

I got the search then the Fraud marker... but the thing is here I dont know anything about the search... I havent applied for anything through them!

Anyway, I've written them a very strong letter telling them I know what they're doing and they need to get that marker off my file or Im going to sue them...a) because I think they've done it for the same reason they've done it to you -simply because the application was declined and b) because I think whoever applied for this card has done so fraudulently anyway (I was a victim of fraud so I think someones got my details) I suggest everyone contacts them and asks why that search has bene placed there.... and ask them to remove it if there is no good reason.

so it wasn't A&L then.:eek:

Tori_Bellatrix

DanDan123 wrote: »

Sounds good so far then.
Thanks Tori, and thanks for updating us.

No worries Dan, have you managed to speak to them yet?

sutton111

someone on the sub prime board has had a marker added to his file from these idiots.

Tori_Bellatrix

sutton111 wrote: »

someone on the sub prime board has had a marker added to his file from these idiots.

I know, I saw that .... I wonder what Sygma are up to ... :mad:

DanDan123

Tori_Bellatrix wrote: »

No worries Dan, have you managed to speak to them yet?

No, i figured that they would just give me the same answer that they gave you. So didnt think there was much point.

debtdestroyer007

i applied for a card 3 weeks ago and got refused. today i have this fraud check appearing on my file, i am phoning them tomorrow as there is no reason why they should check my file again 3 weeks after th original application was declined.

just applied for barclaycard platinum though and got accepted online straightaway.

sygma bank are scumbags!!!!!