Charged for calling a uk mobile whilst IT was abroad!!

redux

lawbunny wrote: »

I don't really follow what is being discussed about Jersey Telecom. But I will point out that many bypass operators (calling cards) use Jersey or Isle of Man mobile numbers to try to confuse networks into thinking this is a UK mobile number (as starts 07) in order that people can abuse this similarity to make international calls without paying correctly for them. Jersey is not in the UK. If you phoned there, you will be charged for it. Simple as.

This is as untrue as the rest of your post. There are no callthrough providers using either Jersey or Isle of Man numbers. The main UK networks are not confused about the prefixes allocated to them. Some networks have chosen to include them in their inclusive minutes, and some have left them out.

What you're confusing this with is that there are several other 07x (x not 0) number prefixes that are not main networks. Some were allocated for use on a now-defunct network, others as mobile numbers for phones actually connected to a wi-fi network not GSM, others where the use isn't clear. Some of these prefixes were later used by or rented out to callthrough providers, and the main networks eventually took against this and either actually barred them or introduced higher tariffs.

Alfie_E

Some people still seem a bit confused. I’m going to try to explain it as clearly as I can.

• Jersey is not part of the United Kingdom. (It’s not even part of the European Union.)
• When Jersey got its first telephone system, it was not given its own unique Country Code.
• Jersey was given the same Country Code as the UK (44) and an Area Code that is now (0)1534.
• Obviously, Jersey numbers have to be regulated by the same body that regulates UK numbers.
• It was decided that calls from the UK to Jersey must be billed the same as a UK number. This is still the case for (0)1534 numbers.
• Then, Jersey got its first mobile network.
• Ofcom (Oftel at the time) decided there was sufficient competition that it did not need to regulate the prices to Jersey mobile numbers.

There are three areas outside the UK that use the UK Country Number: Jersey, Guernsey and the Isle of Man. No matter how unfair, you’re just expected to know this. Addresses on Jersey have Royal Mail postcodes and the postal prices have to be the same as within the UK. However, you’re expected to know that your post will pass through Customs.

jhp

Alfie_E wrote: »

It was decided that calls from the UK to Jersey must be billed the same as a UK number. This is still the case for (0)1534 numbers.

Calls to UK Mainland 01/02 numbers are normally included in suppliers inclusive call bundles. Calls to the Channel Islands and I of M are not normally included in these bundles.

The Jersey Dialling Codes are:

+44-1534 (landline)
+44-7797
(Jersey Telecom mobile)
+44-7700
(Sure mobile)
+44-7829
(Airtel-Vodafone mobile)

Alfie_E

jhp wrote: »

Calls to the Channel Islands and I of M are not normally included in these bundles.

That’s a good point. Specifically, it’s the tariff rate that has to be the same. The regulations pre-date the introduction of inclusive minutes and ‘free first hour’ calls.

ivinsp

I've got a Manx Telecom sim card 07624 34 (I live in the uk) and made some test calls

o2 payg charge as an off net mobile - 40ppm
couldn't test my orange sim as not enough credit
interestingly Tesco mobile only charge 20ppm and this comes from my free credit and not my own credit

you will never pay roaming charges for ringing a roaming mobile, the person receiving the call pays the roaming part

diamonds

Alfie_E wrote: »

That’s a good point. Specifically, it’s the tariff rate that has to be the same. The regulations pre-date the introduction of inclusive minutes and ‘free first hour’ calls.

then LAWFULLY the regulation stands so ask yourself why OFCOM has not enforced it.....PEOPLE POWER NEEDED

redux

diamonds wrote: »

then LAWFULLY the regulation stands so ask yourself why OFCOM has not enforced it.....PEOPLE POWER NEEDED

Which part of this discussion do you actually mean your remarks to apply to? Alfie E is referring to older regulations. Are you suggesting Ofcom draw up new ones, or enforce the old?

Calls to Guernsey Jersey and Isle of Man landlines have been charged slightly differently by BT for a long time, with tariffs as published. Other landline providers may be counting them as the same rates. Some may be including them in bundles. UK mobile networks certainly do include them in inclusive minutes.

The mobiles in those territories are charged by most cheap calls providers at the same rates as UK mobiles.

UK mobile networks vary in their approach, as already mentioned, some including, some not. There are no regulations that govern what calls mobile networks choose to offer within inclusive packages. Indeed, there are now some that include international calls to several countries, presumably at the discretion of the networks' marketing initiatives.

agsnu

Just to chip in: I've also been given wrong information from T-Mobile about Jersey stuff before. I think I texted some SMS gateway which was an 077 number or something, and it was charged as an international text... I got some bull from their CS about how I would be charged international call charges if the called party was abroad, they have no idea how their own system works. I ended up getting it re-credited, though.

diamonds

enforce old regs - 01/02 is UK landline 07 is mobile ( excluding the personal numbers going to 06 ), its not up to Mobile Networks to dispute if 00614 is AU mobile or not, so how come our regulator ( bag of salt ) OFCOM allows UK mobile networks to decide if 00447 is not a UK Mobile call or not ? is that not a massive contridiction and against international termination rules ? all other worldwide telecoms have to include/charge 00447 as a UK mobile = be it Voda UK or Manx IOM so why not our
UK networks ? why is our telecom regulator allowing a internal UK abuse of the UK system/prefixes by the very companies it licence's & regulates ?

.......answer = TAX on your mobile bills goes to CROWN, OFCOM is funded by CROWN
its independant to a point & will not help you sort a contract breach out, no that goes to self regulation & you to clvil action !

00447 prefixes were added to mobile number by OFCOM's old buddy Oftel to be identified by the world as a BRITISH MOBILE, uping avail number batches and ending confusion domestically/internationally on rates

00441/2 landline
00448 free or charegable
00443 lo-cal rate ( charged as national from international ) yes they withdrew 3 prefix it, now its back
00445 was freephone

is all i remember


before that happened UK mobile numbers were 9 digits ( excluding the standard 1st zero which you dont count due to the international +0044 prefix ) then the 7 start made them 10digits

0898 456 456 became 07898 456 456

I remember my parents phone number from being 3 yrs old was 0382 41579, then 01382 41579 then 01382 504579 due to all the Oftel changes ( and requested changes 01382 503313 as a teenager then 01382 528728 till disconnction, my old man cant believe I remember them all LOL, maybe cos 41579 = my birthday ??? )

https://www.ofcom.org.uk/telecoms/ioi/numbers/num_drama

DCFC79

diamonds wrote: »

Jersey, IOM etc etc is UK - it is property of the Crown

the UK Crown !, any UK citizen can move/work on them but NOT EU passport holders under special Crown rules - thats why they get issued +447 ( 07 ) mobile numbers

i wish people wouldnt post false info,
Jersey is a crown dependency but it isn't part of the UK and the same with IOM