CPU usage 100%, Pop-ups, & poss Virus...PLEASE HELP!!

wok_boy

I think you can safely stop that program as you no longer have NIS installed and see what happens then.

mr_fishbulb

According to this site:
http://www.liutilities.com/products/wintaskspro/processlibrary/iamapp/
iamapp.exe is part of Norton Internet Security.

You don't need (and shouldn't be running) Norton if you have AVG and Zone Alarm. Follow the instructions here to remove it:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=dellfaq_con_nam&docid=2004093015164936&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=

jordan_matthews

Thanks Wok Boy seems to be running OK. I really appreciate your help.

Just one thing... I dont know whether its connected but in the last couple of days since the probs started I cannot log into my web-based hotmail account or my ebay account.

I must confess that I did tweak a couple of internet settings (cant recall which) as part of my 'repair work'

Sorry to be a pain but can you help, Thanks again

wok_boy

What browser are you using and what are the error messages you are getting?

jordan_matthews

Internet explorer (V 6.0, I think) and message same for both:

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

wok_boy

Don't know how to fix that problem, sorry.

jordan_matthews

Thanks all the same!

Can anyone else help me with the problem cited in post #14 re: trouble logging on to hotmail & myeBay??

Thanks

Chippy_Minton

Is it just eBay and Hotmail, or any secure site (https://), e.g. online banking?

meep_2

Hiya,
Please go here:

http://www.majorgeeks.com/download3155.html

and download the program HijackThis.

Install it to say C:\ but don't put it on your desktop.

Run it and click "Do system scan and save a log file".

Copy and paste the stuff it generates into the next post, this way I can see what is running on your computer, and what shouldn't be.

ukbill69

IAMAPP.exe
is a norton product, terminate the process and then find the file and delete it.