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Spyware Help

2456

Comments

  • The rogue software said it was in diagnostic and selective mode or ComboFix?
  • kev1n3
    kev1n3 Posts: 567 Forumite
    Ok, I've turned off the firewall and anti-virus. I'll download combifix and try to make that run.
    When it restarted, it said it was in diagnostic and selective mode, I assume this is because I've told it not to run that antiviruspro?
    I'll post the combifix log up when it's finished. Thanks so much for your help so far!

    put a check in the DO NOT SHOW THIS AGAIN ON STARTUP next time it pops up
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
  • The rogue software said it was in diagnostic and selective mode or ComboFix?

    Neither (I think). It was just a Windows box that said it when the computer re-started.
    I'm trying the Combofix now, just reading through all the instructions and trying to get everything downloaded.
    Everyday I am asked to be a magician, in a world where magic does not exist.
  • No offence Kev1n3 - but do not do this if you are going to run Combofix

    Stick to one fix
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Reluctants here !!!

    he's top dog on these ;)
    Ex forum ambassador

    Long term forum member
  • kev1n3
    kev1n3 Posts: 567 Forumite
    do what exactly?
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
  • Browntoa wrote: »
    try combifix first

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    and post that log , if it runs then try and run mbam again and if that runs then post that log as well

    combifix is a multi pronged bit of software that will remove any other background infections that may be blocking MBAM


    I'm doing this now, following these instructions. I've got to the point where it states to drag the Windows Recovery Console onto the Combofix, which should then install it. Its not actually installing it though, it just asks if I want to run Combofix. Is this what it should be doing?
    Everyday I am asked to be a magician, in a world where magic does not exist.
  • Yes - that's correct
  • Reluctant, should I re-start before attempting to run the Combofix? I've tried to drag and drop the recovery console, which is just bringing up the 'run' box. When I click run though, nothing happens. It should bring up a blue box from the instructions, but there's nothing.
    Everyday I am asked to be a magician, in a world where magic does not exist.
  • kev1n3
    kev1n3 Posts: 567 Forumite
    i recently had the same issue as Eligantly Wasted.. All i did was to uncheck in System utilites then run Malwarebytes.... problem solved..
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
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