MONEY MORAL DILEMMA: Should you come clean about the extra refund?

kazmc

landsker wrote: »

They have more money than I! NO WAY Jose !

Ethics is a place on the East coast of England.

:rotfl: :rotfl: :rotfl: :rotfl: Brilliant

ps I wouldn't fess up either

Estimator1

Lovejoy_Peacemaker wrote: »

OK I have just read a lot of posts about feeling guilty, knowing it's wrong etcetera etc and i am wondering if anyone is actually reading the scenario correctly!
It doesn't say you're lying about taking it back or saying there is something wrong with it etc, it says you do not like it and you are returning it, I presume using that very reason,
and there are loads of store charters out there that say they'll take it back if you are not one hundred percent happy no questions asked (some require unopened goods some don't).
I now own the goods and they are totally honestly mine.
The deal has been done, they've got the 20% off voucher and I've got the goods.
What I do with them and how much I get for them is up to me!
I am now selling the product they sold to me back to them for the same price they sold it to me for, except now there is no 20% off voucher involved and I am using a receipt issued by them as "a credit note" to ask them to repurchase the goods for the previously agreed amount and if they haven't got some kind of flagging system to bring the fact that they gave me 20% off to the attention of the sales assistant then it's not legally my responsibility to do so and I should not have to believe that I should feel guilty about this just because others have been indoctrinated that way!
We've got enough of a "Nanny-state" in this country as it is without joe public running around correcting all the profit and loss probability scenarios of businesses as well as bailing out the overpaid fat cat bankers and financiers.
It is an honest thing to do because I have done exactly this
a number of times with different companies, one being Tesco and another Sainsbury's and after I had pointed out the fact that I had used a discount voucher I was told that legally they could do either

a) return the amount paid + reissue another 20% discount voucher

OR

b) refund the full amount; it is totally up to them and their choice and every shop can have a differing policy!

so now I just let them do what they choose to do and let them get on with it!

I agree, the large shops have computerised systems that will only allow certain processes to go through their tills. If it went through the system ok, then I would assume that that is the company procedure. So keep the cash.

sluggy1967

For all the posts who talk about the ethics involved, where do you think the large companies ethics are when they use cheap labour for making the clothes that we are made to feel guilty about buying despite the fact they are all we can afford?
Where do you think their ethics are when they use tax loopholes to avoid paying so much tax on their profits? (perfectly legal to do I know, but morally they are on dodgy ground)

ggismo

Isn't this a problem for modern society - where doing the honest thing needs to be posed as a question. I appreciate that some people have less than others but does it make it right to not do the right thing? Where does it stop - like taking paper and pencils from work - because its seen as a perk not theft! - finding someone elses property in the street and keeping it - because the owner should have taken more care! For those that were honest - good on you - for the others - count to ten and please do not be offended by this but reflect on what you are doing.

ps My wife and I went out for a meal recently and because it was chaotic the waiter forgot to add the bottle of wine to the bill. Without dropping the waiter in it I raised the bill with the manager - who thanked me and said that because of my honesty - the wine was on the house. The moral of this story - I felt really good..

nee-naw

I had something similar happen. I ordered goods from Next and inside I found a pair of Diesel Jeans that I hadn't ordered and were not on my invoice, so I rang up Customer Services and they said to take them to nearest store and tell them to ring head office. This duly done, it took 3 assistants (including a manager) and several different people on the phone, took 50minutes in all and I didn't even get a thank you! Just staff and customers alike scowling at me for holding them up.

Keep it, most of the assistants can only do straight forward refunds and discounts just confuse them and takes up your time.

John_Pierpoint

I wonder if our money could go down in value that much in say a month?
Used to be unthinkable but what was the value of the dollar last Xmas?

Honest money anyone?

lauz_snores

I've been in this situation many times ... I often get student discount and then if I change my mind and take it back, a large number of times I've been refunded the full amount. I never draw attention to it - it says on the receipt that discount was applied so there is no excuse. I worked in retail for 5 years, as both a normal sales asst and as supervisor and know to check receipts properly!

james_c90

Sami_Bee wrote: »

I'm ashamed to admit this happened to me and I kept quiet
I'd ordered 6 wedding dresses and 2 toddler wedding suits from bhs and used a voucher code to get about 20% off which showed on the invoice at the bottom taken off the total not each individual item and when I returned the ones I didnt want the assistant didn't notice the discount. I know its wrong and I really can't justify what I did but I got my wedding dress and son's suit for a total of £75

Haha don't worry about it. I used to work on the refunds desk at Bhs- it's an easy mistake for us to make!

As for pointing out the mistake- nope. I would keep the money.

madkingsoup

Keep the money - you're not getting your voucher back, remember, so if you give the money back you're going to be worse off.

And if you underpaid them, you can bet your shiny new shoes they'd not let you out the door without paying the outstanding bit.

geri1965_2

charbottle wrote: »

What goes round comes round. You will feel better if you 'fess :j

Believe me, I won't. I would feel a million times better if I get some money out of them!