Norton Internet Security - BIG problems - please help!

aliEnRIK

Donnie wrote: »

Sometimes you are just silly.

As you wish Donnie

May I ask, how come you defend zonealarm with a vengence?

PigginSkint

Hi there

I just wanted to say thank you very much for all your help in getting this sorted out - alienrik in particular! :A This evening I have finally got an agreement from symantec to refund the money I paid for the completely useless 'major virus clean up'.:j :j

Reluctant_spender

PigginSkint wrote: »

Hi there

This evening I have finally got an agreement from symantec to refund the money I paid for the completely useless 'major virus clean up'.:j :j

Wow what a result!

PigginSkint

Reluctant_spender wrote: »

Wow what a result!

I know - I was shocked! They phoned me on Saturday and asked me if my call had been resolved. I said no actually and told them in brief what had gone on and said that I wanted my money back. They said that someone would phone me within 48 hours to discuss. They have tried a few times to phone when I haven't been here (and left messages on the answerphone) and when they phoned today I was expecting to have to argue my case. But no, it was a quick phone call to say that they were indeed going to refund my money! Yippee!!!!:j :j :j :j

aliEnRIK

PigginSkint wrote: »

Hi there

I just wanted to say thank you very much for all your help in getting this sorted out - alienrik in particular! :A This evening I have finally got an agreement from symantec to refund the money I paid for the completely useless 'major virus clean up'.:j :j

Glad your sorted