Norton Internet Security - BIG problems - please help!

aliEnRIK

Well ~
Its your call Piggy
Personally id get rid of Norton

PigginSkint

aliEnRIK wrote: »

Well ~
Its your call Piggy
Personally id get rid of Norton

You seem very knowledgeable - do you you work in IT by any chance?

Also, the products you have listed - are these free?

Reluctant_spender

No I don't work in IT and yes the listed products are free.

You will learn via your mistakes, I know I did

PigginSkint

Reluctant_spender wrote: »

You have Nortons and you are infected - a free product will remove it for you.

I think Nortons has done enough.

When you have fixed then post back the resultant log.

Good point. Do you think I have been infected for a while? It's just that I really noticed problems a few days ago when I tried to install the update.

Having said that, I received a dodgy message via Messenger a couple of weeks ago - I thought it was from my brother so I didn't think anything of it at the time. I found out pretty quickly that it wasn't from him (within minutes actually) so ran a virus scan which detected and repaired the virus - or so it said.

I will run a full scan and post the log before I do anything else.

PigginSkint

Reluctant_spender wrote: »

No I don't work in IT and yes the listed products are free.

You will learn via your mistakes, I know I did

If they are free, then I would say that is something of a deciding factor!

Thanks for your help.

Airwolf1

Reluctant_spender wrote: »

You have Nortons and you are infected - a free product will remove it for you.

I think Nortons has done enough.

When you have fixed then post back the resultant log.

Yes, but you don't seem to understand how these viruses get on there do you? Norton has been fantastic for me, and it came top in a test that was done (among free products and bought products) of late.

I don't understand how the OP has all that stuff on there, is Norton configured correctly to scan and remove stuff? I just had the free upgrade to NIS 2009 and it didn't work the 1st time, but it does put an installer on the desktop, so I just double clicked that and it worked.

I'm not having a go at anyone, but people appear to make comments based upon something happening to someone else, and I do this too, but I shouldn't do! You just don't know the set up or anything.

aliEnRIK

Theyre all free
And like Spender, im not in IT. Just learnt as I went along

aliEnRIK

Airwolf1 wrote: »

Yes, but you don't seem to understand how these viruses get on there do you? Norton has been fantastic for me, and it came top in a test that was done (among free products and bought products) of late.

I don't understand how the OP has all that stuff on there, is Norton configured correctly to scan and remove stuff? I just had the free upgrade to NIS 2009 and it didn't work the 1st time, but it does put an installer on the desktop, so I just double clicked that and it worked.

I'm not having a go at anyone, but people appear to make comments based upon something happening to someone else, and I do this too, but I shouldn't do! You just don't know the set up or anything.

My own personal expereinces with Norton have ALL been bad. I personally wouldnt touch it with a barge pole
The tests ive just now looked at put Norton in 13th place out of 16!
Norton even made my mates Internet Explorer stop working when he quarantined some spyware that had got through within one week of receiving his new laptop!
Each to their own, im simply advising to get rid of it.

PigginSkint

Airwolf1 wrote: »

Yes, but you don't seem to understand how these viruses get on there do you? Norton has been fantastic for me, and it came top in a test that was done (among free products and bought products) of late.

I don't understand how the OP has all that stuff on there, is Norton configured correctly to scan and remove stuff? I just had the free upgrade to NIS 2009 and it didn't work the 1st time, but it does put an installer on the desktop, so I just double clicked that and it worked.

I'm not having a go at anyone, but people appear to make comments based upon something happening to someone else, and I do this too, but I shouldn't do! You just don't know the set up or anything.

Thanks for your input. No I don't understand how all that stuff got on there either!

NIS 2009 has put an installer on my desktop (more than once actually) and I have tried many many times to get it to install and it just won't - every time it gets to 99% so it just doesn't install at all!

Airwolf1

A lot of malicious programs load automatically into your Temporary Internet Files folder (in IE). You can configure IE to empty this folder every time you close it by going to Tools, Internet Options, Advanced; go down to the Security section, locate Empty Temporary Internet Files folder when browser is closed, and put a check in the box. Click Apply, and then OK.