PPI Reclaiming discussion Part III

di3004

marshallka wrote: »

What they have offered is a pro rata rebate but this is only against the insurance and not against the insurance, interest etc....

I would tell them to stick it where the sun don't shine and get on with your complaint;)

Yes I agree with you Marshallka, well said.....:T

marshallka

tired_mum wrote: »

ok am getting excited now can see bubbles and champagne how long are most people waiting with HSBC ? from the other forum most say 1 letter wish they would give a timescale

I hope you get your Hot Tub tired mum. I have left some posts too earlier..;)

di3004

dreamer33 wrote: »

WELL DONE PINKNICO :j :j :j

Hiya dreamer, its so good to have you here with us hunni and I was going to get back to you on FB earlier, but it frozen again...... , seems like things are looking up then hunni, going by what you said?:T .
Everything crossed hun, it WILL work out for you, we will make sure of that.:D :A

marshallka

dreamer33 wrote: »

Hi everyone

I see Di and Marshallka didn't get confused with the "Dreamers" today lol.

Just an update EGG sent me a letter saying they were in the process of retrieving the telephone calls and would send them asap.

I called them twice and told them the second time that I had reported them to the ICO as they have failed to send ALL INFO.

I actually helped the guy put it into an email. Got the letter 2 days later.

Lets hope they send them quick dreamer. I had to find a tape recorder for my firstplus ones as they were on a tape and not a cd..:rolleyes:

tired_mum

Thanks for replies marshall what i meant was how long each customer waited not the statory 8 weeks.I know they have that time but time is money and so on plus we are being taken to small claims by MIL from hell

di3004

tired_mum wrote: »

ok am getting excited now can see bubbles and champagne how long are most people waiting with HSBC ? from the other forum most say 1 letter wish they would give a timescale

hey hey, good to know you feel this way hunni.....:j :beer: , don't worry hun, we will help you as much as we can to get these back !:D :j , yummy champagne.......:p , I can taste it as well.....:beer: x

di3004

dreamer33 wrote: »

Hi everyone

I see Di and Marshallka didn't get confused with the "Dreamers" today lol.

Just an update EGG sent me a letter saying they were in the process of retrieving the telephone calls and would send them asap.

I called them twice and told them the second time that I had reported them to the ICO as they have failed to send ALL INFO.

I actually helped the guy put it into an email. Got the letter 2 days later.

lol....:o :rotfl: :rotfl: , we got it right for once lol :rotfl: :rotfl: , I think its a matter of making sure now hun:rotfl: .

Good you heard from EGG.:T , good luck with that, all the best with this hun, hope you catch them out on the calls....:D xx

showergirl

pinknico wrote: »

The FOS just rang(!) and they are relooking at my complaint with Redcats.

Well done. Hope you get your money back

marshallka

tired_mum wrote: »

Thanks for replies marshall what i meant was how long each customer waited not the statory 8 weeks.I know they have that time but time is money and so on plus we are being taken to small claims by MIL from hell

They make you wait usually right up to 8 weeks or longer. :rolleyes:

marshallka

No post for me today.... I have not even found the time to email the firstplus FOS lady back...:D