PPI Reclaiming discussion Part III

annodam

Have rang them and pointed out the interest again and all they can tell me is its in the system and i should get it very soon. I asked about the interest but he said that if i do that then the payment would be pulled out the system and take even longer so i left it because it would have been about £10 pounds and we cant really afford to wait much longer......... ill keep watching for the postie!!!!!!:mad:

showergirl

annodam wrote: »

Have rang them and pointed out the interest again and all they can tell me is its in the system and i should get it very soon. I asked about the interest but he said that if i do that then the payment would be pulled out the system and take even longer so i left it because it would have been about £10 pounds and we cant really afford to wait much longer......... ill keep watching for the postie!!!!!!:mad:

Hope the postie comes soon

marshallka

annodam wrote: »

Have rang them and pointed out the interest again and all they can tell me is its in the system and i should get it very soon. I asked about the interest but he said that if i do that then the payment would be pulled out the system and take even longer so i left it because it would have been about £10 pounds and we cant really afford to wait much longer......... ill keep watching for the postie!!!!!!:mad:

Yeah, but if we told them that when we owed them money would they accept that excuse...:rolleyes: .

Good luck Annodam...;)

showergirl

marshallka wrote: »

Just had a reply to my email about Firstplus/Lloyds as follows

Dear Mrs M
Thank you for your email of 8 January 2009 in which you state that you do not want your complaint against Firstplus closed, until you know that The Society of Lloyds will actually take responsibility for the issues relating to unfair rebate. I appreciate your comments, however as previously explained we are unable to consider your complaint against Firstplus as, although your policy was sold by Firstplus, issues relating to rebate payments should be directed to the insurance company who underwrote the policy, i.e. The Society of Lloyds.
As a result, the following two options are available to you in respect of this complaint;

1) You accept the view issued on 23 October 2008 stating that we cannot hold Firstplus responsible for a complaint concerning rebate, and the complaint is closed.

2) Alternatively, if you are not willing to accept my view, the final stage in our procedure would be to have your complaint against Firstplus referred to the ombudsman for a final decision to be made.

We are unable to keep cases open indefinitely, and therefore if you wish for your complaint to be passed to the ombudsman for a final decision to be made, please inform me in writing by 27 January 2009. If I have not heard from you by 27 January 2009 I will arrange for the case to be closed.

As you are aware we have set up a new complaint against The Society of Lloyds under case reference ******. For sake of completeness and to avoid any confusion in the future I would suggest that any correspondence relating to your new complaint is marked with the correct reference and sent to the appropriate contact. Our records indicate that ******** wrote to you on 19 December 2008 providing details of the action taken on your new complaint against The Society of Lloyds. I will arrange for your recent email to be forwarded to ******** and to be added to your complaint against The Society of Lloyds, however in future please correspond directly with ******** on matters concerning your complaint reference *********.


Many thanks
Kind regards

What you going to do? Do you have to wait another 8 weeks. You are really getting the run around here. I wish I could do something to help you.

marshallka

showergirl wrote: »

What you going to do? Do you have to wait another 8 weeks. You are really getting the run around here. I wish I could do something to help you.

I am waiting for a final from Lloyds and then its back in the queue at the Ombudsman I assume...

This complaint has been ongoing since March/April last year and still have not got a final response from the right people.... I have had it before an Adjudicator twice and then my hopes were up and then thrown back out cause of jurisdiction issues and Firstplus making a fuss etc...

Its been before two managers and they have told me that Lloyds of London is who the complaint should be aimed at. I tell you if this is then thrown back from the Ombudsman Service then I shall kick up a fuss.....:mad: :mad:

showergirl

marshallka wrote: »

I am waiting for a final from Lloyds and then its back in the queue at the Ombudsman I assume...

Do you know when that will be.

marshallka

showergirl wrote: »

Do you know when that will be.

Just had a response to say they have received the complaint and they will issue a final response soon. I have just called them and left a message. I just want this over and done with. Its taken near on 12 months of my life:eek: :eek:

Littleluc21

Hi All

Still waiting for GE Money to respind - time runs out thursday for them :-) Then off back to my MP again who will "chase" this up. On a brighter note HBOS PPI refund was £210, paid off my £180 overdraft and a little lose change left hurrah

L x

di3004

sacbaby37 wrote: »

Hi Di and Marshallka i know im up late but i am trying to fill in this FO form and i was wondering where it says anything else i would like to add to help them understand my complaint, is there anything else i can put, ie ended up on benefits, asked barclays to help me out and stop the interest ect and they wouldnt should i put stuff like that or not? sorry its late but my head is spinnin wiv all these different letters. Sarah xxxx

Hi Sarah

I see Marshallka has responded to your post, and yes if your struggling and on benefits, its maybe worth you requesting for "fast track" of your complaint, if you've no room on your form, write on a separate letter and clip or staple it to the form.;)

Good luck and enclose as you know copies of any correspondence.

Di
xxx

di3004

jadest wrote: »

Thank you and good lick with your claim too. hope you hear something soon and get the compensation you require.

Jade

Cheers Jade.;)

Hopefully you will hear sooner rather than later, please let us know when you do hear anything from them, thanks huns and fingers crossed.;) xxx