PPI Reclaiming discussion Part III

di3004

marshallka wrote: »

Had problems with my washer again today and its the third visit since December. I pay the new for old insurance on it and they keep mending it and then it leaks every time and rattles like mad. I am now making a complaint to Domestic and General and Hotpoint about this as my carpet and skirting is soaked. Its been like this since September. This is what made me clean the kitchen today. I washed lots of things and most of the water ended up on the floor. Hotpoint say to get in touch with D & G and D & G say to get in touch with Hotpoint. :mad: These insurances count for nothing. I am getting another washer if it kills me. I have paid the higher insurance for this purpose cause I could not be without a washer. I have not had use of my drier since september on and off already but this is ridiculous.

OMG, sorry to hear that Marshallka.....:eek: .
If you get hassle again, I would contact the local Trading standards as well, its bad that.......:eek: x

marshallka

di3004 wrote: »

Great letter hun.
So your just waiting now then for them to respond to this, and you sent this yesterday ?

Maybe and hopefully by Monday they will get back and with a good response as well.;)

Yeah, just me being impatient again. She has always got back straight away and I have until the 16th Jan to either close the complaint against firstplus or provide further information to keep it open.

oscar52

how long you had it marshallka?

marshallka

di3004 wrote: »

OMG, sorry to hear that Marshallka.....:eek: .
If you get hassle again, I would contact the local Trading standards as well, its bad that.......:eek: x

I am doing that Monday anyway DI.;)

marshallka

oscar52 wrote: »

how long you had it marshallka?

Its about 3 years old or near on...i take it you mean the washer...

oscar52

sorry, yes i was referring to the washer

marshallka

Its up to Hotpoint to write it off but they keep repairing it (they did it yesterday!!!:eek: ) and then today leaking again.

marshallka

I want them to replace it now...:eek:

It sounds like a machine gun...

marshallka

My living room looks lovely now with the fireplace but although I have a laptop I still sit in the bedroom on my desktop...:eek:

booi666

Rete peeps,

Its time to take the long walk up the stairs to bedfordshire:p

Good night all :A all of you.