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PPI Reclaiming discussion Part III

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  • lou77_2
    lou77_2 Posts: 17 Forumite
    Hi, looking for a bit of advice!

    I've never taken much notice of reclaiming PPI because I didn't think I or my partner had any. Today on sorting through some paperwork ready for shredding I noticed PPI details on the paperwork for a loan in my partners name. He works in a job that is very secure, even in the current climate and has excellent sick benefits (yes, I know we are incredibly lucky), and as a result we have never bothered with these insurances.

    I think OH got a quote for the loan online originally but there is a letter with the agreement asking him to call the company to make the application so I assume the loan was effectively sold over the phone. This loan was with Liverpool Victoria taken out in May 2005 which fits with the dates on the list on the PPI article that LV have been fined for.

    The PPI is £1,500 plus interest of £450. :eek: :mad: I know OH wouldn't have taken it if he had realised it was included so I assume it was just added on without properly explaining. OH cannot remember the application process - does this matter? He has memory issues due to a head injury some years ago.

    Also, the loan was settled early in September this year - can we still claim back the PPI?

    I don't seem to be able to get the template letters up as I don't have Word on this computer so I'll have to do them at work. In the mean time, any advice would be appreciated.

    Thanks,
    Lou
  • Hi Di, i have posted letter 2 to Barclays and sky but my 1st letter sent to cap one on the 20th Nov hasnt been recieved, apparently still at the post office waiting to be delivered, which they are looking into, can you help me by telling me which address i should be sending the cap one leter too as some threads i have read there seems to be different addresses for them. Thanks again and i hope you had a good xmas. Sarah. xxxx:confused:
  • marshallka
    marshallka Posts: 14,585 Forumite
    lou77 wrote: »
    Hi, looking for a bit of advice!

    I've never taken much notice of reclaiming PPI because I didn't think I or my partner had any. Today on sorting through some paperwork ready for shredding I noticed PPI details on the paperwork for a loan in my partners name. He works in a job that is very secure, even in the current climate and has excellent sick benefits (yes, I know we are incredibly lucky), and as a result we have never bothered with these insurances.

    I think OH got a quote for the loan online originally but there is a letter with the agreement asking him to call the company to make the application so I assume the loan was effectively sold over the phone. This loan was with Liverpool Victoria taken out in May 2005 which fits with the dates on the list on the PPI article that LV have been fined for.

    The PPI is £1,500 plus interest of £450. :eek: :mad: I know OH wouldn't have taken it if he had realised it was included so I assume it was just added on without properly explaining. OH cannot remember the application process - does this matter? He has memory issues due to a head injury some years ago.

    Also, the loan was settled early in September this year - can we still claim back the PPI?

    I don't seem to be able to get the template letters up as I don't have Word on this computer so I'll have to do them at work. In the mean time, any advice would be appreciated.

    Thanks,
    Lou
    Right are you saying this PPI was added to the loan without you knowing??

    If this is the case then I am sure you have a complaint.

    You have to complain to whoever actually sold you the insurance if this is different to the lender.

    Just take a look at the link here and see what you can add and delete from the template letter. Its always best to do your own from this. There are lots of reason on there for the misselling so pick out the ones that are applicable to yours.

    You then write to the firm that actually made the sale of the PPI to you if this is different from the lender and don't forget to send this recorded delivery so you always a proof and dates etc.

    After that you have to give them 8 weeks for a full and final response. In this time it is usual to get a response of "sorry we sold this to you fairly" but you then respond to this and reiterate your complaint again. The next time they write they either give you a final response which you would need in order to take this complaint to the FOS or offer to settle.

    http://www.moneysavingexpert.com/rec...urance#reclaim


    Good luck
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi folks

    Sorry I have not posted back yet, on the phone to mum and will answer your posts shortly.:D ;) x
    The one and only "Dizzy Di" :D
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    marshallka wrote: »
    So what are you actually going to do now dreamer...?? Are you going to take them to court as I stated before that both Kaia and marluc did and both at the same and both won what they were after....at the last minute without appearing.

    I hope you do not give up on it here and hope that the telephone convo's with Firstplus throw up some more damning evidence too.

    What did Freedom actually say when you said about them not looking into anything you had complained about?? Did they hang up or you??

    Have a good one..;)

    Hi marshallka

    Sorry my reply is a bit late.

    Told freedom if they had investigated it then they would have given answers to all my questions. The referred back to my letter of nov 05. Told them that my recent letters clearly state Misselling of PPI and would not be satisfied until I had answers to all my questions. No-one hung up she said she would have a word with her manager told her I would be following it up with a letter.
    :wave:
  • marshallka
    marshallka Posts: 14,585 Forumite
    Yo yo yo yo :D

    oohhh Christmas is over, that's it time to fight that tree back in it's box ready for next year. Loved the soaps over christmas (yes I am that sad! :o ) but now feel ready for new year and a new start.

    I'm not bothering with New Year Resolutions like dieting and stopping smoking, for me it's going to be clawing back our 'stolen' money for late payment fees, admin fees, overlimit fees aswell as the dreaded ppi! ;)

    Using the templates on here I'm going after;

    Marbles - loan started in 2004, paid off early 2005-6, haven't got the original loan agreement (stupid me threw it out pre-DMP) still I have OH old bank statements showing direct debit payments to them so I hope there is a chance of records their end.

    Halifax - 2 top ups on one loan from original one in 2003, topped up in 2004 and 2006 all with ppi on, total amount of ppi charged - a staggering £9653.95!! :eek: wish me luck on this one folks :D

    GUS - 2 top up loans from 2001 and 2002 ended in 2004, joint application with Gold creditcare ppi, this was a joint application, I had a catalogue account with them which is still active through DMP payments, hoping they will have details on these loans


    I'm also claiming back late payment, overlimit charges fetc rom GUS, Halifax credit card and Monument credit card.


    So I'm going to be a busy bee for the new year don't you think? Couldn't have done it without you guys though, so a big :beer: from me!

    take care and wish me luck, think I will need it with that lot! :rolleyes:
    You go girl and wish you all the luck in the world toffee penny.:D
  • di3004
    di3004 Posts: 42,579 Forumite
    lou77 wrote: »
    Hi, looking for a bit of advice!

    I've never taken much notice of reclaiming PPI because I didn't think I or my partner had any. Today on sorting through some paperwork ready for shredding I noticed PPI details on the paperwork for a loan in my partners name. He works in a job that is very secure, even in the current climate and has excellent sick benefits (yes, I know we are incredibly lucky), and as a result we have never bothered with these insurances.

    I think OH got a quote for the loan online originally but there is a letter with the agreement asking him to call the company to make the application so I assume the loan was effectively sold over the phone. This loan was with Liverpool Victoria taken out in May 2005 which fits with the dates on the list on the PPI article that LV have been fined for.

    The PPI is £1,500 plus interest of £450. :eek: :mad: I know OH wouldn't have taken it if he had realised it was included so I assume it was just added on without properly explaining. OH cannot remember the application process - does this matter? He has memory issues due to a head injury some years ago.

    Also, the loan was settled early in September this year - can we still claim back the PPI?

    I don't seem to be able to get the template letters up as I don't have Word on this computer so I'll have to do them at work. In the mean time, any advice would be appreciated.

    Thanks,
    Lou


    Hi Lou.

    I see our Marshallka has answered to you post, good luck.;)
    (Cheers Marshallka).;)

    Lou if you require any further help, give us a yell.

    Di
    x
    The one and only "Dizzy Di" :D
  • marshallka
    marshallka Posts: 14,585 Forumite
    dreamer33 wrote: »
    Hi marshallka

    Sorry my reply is a bit late.

    Told freedom if they had investigated it then they would have given answers to all my questions. The referred back to my letter of nov 05. Told them that my recent letters clearly state Misselling of PPI and would not be satisfied until I had answers to all my questions. No-one hung up she said she would have a word with her manager told her I would be following it up with a letter.
    So what are you going to do now dreamer?...Was the letter you received a final response? What about the courts?? Or even a claim company for the whole loan??

    It may be your only option and this is where these companies can help out. ;)
  • di3004
    di3004 Posts: 42,579 Forumite
    sacbaby37 wrote: »
    Hi Di, i have posted letter 2 to Barclays and sky but my 1st letter sent to cap one on the 20th Nov hasnt been recieved, apparently still at the post office waiting to be delivered, which they are looking into, can you help me by telling me which address i should be sending the cap one leter too as some threads i have read there seems to be different addresses for them. Thanks again and i hope you had a good xmas. Sarah. xxxx:confused:

    Hiya Sarah, and I had a lovely xmas thank you, hope you did too.;) :A

    Right, just to remind me was this a loan or credit card (Cap 1)? Cheers x
    The one and only "Dizzy Di" :D
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    Am gonna take them to court think through a 3rd party, just to be on the safe side. I can't give up now.

    The only thing is with the others who won their amounts were below £5K.

    I feel instantly annoyed when I see their letters.
    :wave:
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