PPI Reclaiming discussion Part III

marshallka

redsquirrel2 wrote: »

right i sent off the first letter to hsbc regarding my 3 ppi plans i had.

i recieved an acknoledgement in my online banking that they had it then about a week later i got one saying i would get a response in 4 weeks and 2 weeks later i got another hand signed letter that they were looking further into it and they require another 4 weeks.

should i still wait? is this normal im quite impressed there is that much communicatons from them keeping me up to date with whats going on i had expected to hear nothing

This seems to be happening to lots just lately. Its really up to you on this one as you only have to give them 8 weeks for a full and final response. I would do the two and wait for them but also get your complaint reference from the Ombudsman too as there is a long waiting list there and if they do uphold your complaint in the meantime, you can then inform the FOS of this.

Good luck

showergirl

marshallka wrote: »

This seems to be happening to lots just lately. Its really up to you on this one as you only have to give them 8 weeks for a full and final response. I would do the two and wait for them but also get your complaint reference from the Ombudsman too as there is a long waiting list there and if they do uphold your complaint in the meantime, you can then inform the FOS of this.

Good luck

I agree with you there. I received a letter from Tesco PF saying that they may need more time with my complaint. I rang the Ombudsman for advice and they have giving me a reference number and are going to write to them on my behalf. The advice you and Di give is brilliant and I would be lost without you. Keep up the good work.

redsquirrel2

well its been 5 weeks and 2 days including weekends so i cant expect a final response just yet i hadnt realised it was that long. so their letter telling me they need another 4 weeks will take it to 9 i think i will leave it another 2

pinknico

Marshallka what month and year were First Plus covered by the FOS?

Hope you are ok today;)

dreamer33

Merry Christmas to you all, I hope Santa brings you all lots of money if he hasn't already. :beer:

Can't believe Egg have been fined, awaiting my SAR from them, this one looks good. :rotfl:

marcus01235oxon

I've claimed against egg for mis selling me my ppi. I am on week 7 and i've been ringing them every two weeks, just out of boredom. And this morning i got told that its been "Upheld", and that they have sent the cheque down to be signed off.

Yay.... i was only expecting £937, but i am getting £1015.09. Just have to wait for the cheque to arrive in the post now....

Result........

Thanks Martin and everyone.......

Merry Christmas:A

pinknico

marcus01235oxon wrote: »

I've claimed against egg for mis selling me my ppi. I am on week 7 and i've been ringing them every two weeks, just out of boredom. And this morning i got told that its been "Upheld", and that they have sent the cheque down to be signed off.

Yay.... i was only expecting £937, but i am getting £1015.09. Just have to wait for the cheque to arrive in the post now....

Result........

Thanks Martin and everyone.......

Merry Christmas:A

How were you mis sold?

pinknico

dreamer33 wrote: »

Merry Christmas to you all, I hope Santa brings you all lots of money if he hasn't already. :beer:

Can't believe Egg have been fined, awaiting my SAR from them, this one looks good. :rotfl:

We have missed you dreamer 33:j

di3004

showergirl wrote: »

I agree with you there. I received a letter from Tesco PF saying that they may need more time with my complaint. I rang the Ombudsman for advice and they have giving me a reference number and are going to write to them on my behalf. The advice you and Di give is brilliant and I would be lost without you. Keep up the good work.

Hi showergirl
Your very welcome, and we love to help where we can, cheers hunni.:A xx

pinknico

pinknico wrote: »

How were you mis sold?

By the way

:beer: CONGRATULATIONS :beer: