PPI Reclaiming discussion Part III

marshallka

cot1198 wrote: »

Hi there all

Not posted for a while, just been waiting the 8 weeks for final response from ocean finance to my two claims. needless to say they have told me to get lost and I have now lodged both claims with the FOS

both where single premium and did not run for the full term of the loans and I paid both off early so I am hoping for a fairly quick decision from the FOS on these two, fingers crossed anyway

Good luck here cot1198.... I hope they work them quick for you:D .

tylerlewis

di3004 wrote: »

Will check this out over at the success forums, about HFC, wonder how long it will be when I should hear from them ?:rolleyes:
Its only been over a week or coming up 2 weeks then but wonder if HFC are the type to reply at an earlier stage, now its me getting impatient lol and I should give them a chance really lol...:o .

I dont think they are. Ive been waiting 4 weeks so far with no reply.
4 weeks to go!!

marshallka

maxdp wrote: »

Am sorry about that Marshallk

I liked the letter though. I do not know why they are working these out wrong the do all their figures without interest. But they do go on to tell the business to add all interest etc "to put the consumer back into the position as if they have never have PPI":eek: that is what gets me because these people do not.

But surely the FOS can work these back by taking the loan and adding up the repayments made and checking what you paid at settlement... Its not too hard to do as there are numerous rule 78 calculators for older loans like mine. I just hope they see it like I do... at first I was going to accept (which is what most people do!!) but then I thought that I could calculate the loan alone without the PPI and this is what I did and we were charged an extra £500 more than what it works on the rule so that is my grievance on that loan and likewise on the other ones too...

My hubby says tonite that the FOS should check these figures when they have the case... this would then stop these cases going backwards and forwards...

pinknico

Here is what I am waiting for:

Picture PPI---FSCS
Central Trust---FOS
Egg credit card---FOS
Egg loan----FOS
Mint

---

still being invesigated
Bank of Scotland--- still being investigated


Citi cards---- waiting on SAR
HFC----waiting on SAR

Thanks for missing me:D
Hope you are all ok?xxxx:A

marshallka

kevdodd wrote: »

I took out a loan with Black Horse in November 2003 which i was told must have PPI on it.

The loan was arranged on the phone and i just received a form to sign and return. which i did

I have now written to Black Horse on several occasions and their stance is that unless I can prove that they told me that they wont play ball.

Have been to FSO but they wernt regulated by them at the time i got the loan.

Been to FLA who are rubbish, they just resent what i already had.

As this all occured on the phone, and i like most people dont record our phone conversations, how am i supposed to prove what they told me on the phone?

Please help as this is beginning to get to me.:mad:

Thanks

You can request a SAR from them and it cost you £10 and they have to supply it on 40 days so a bit of a wait but often its worth it as it most probably will have the proof you need.

SAR - SUBJECT ACCESS REQUEST

Dear

Re: Account number:

In the first part under the Data Protection Act 1998:

Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, please supply me with a complete list of transactions and charges relating to the above accounts held with you since they were opened.

Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my business with you.

If you are unable to supply data relating to manual intervention because there has been no such manual intervention then please be kind as to confirm this in your response to this request.


For the avoidance of any and all doubt, I reiterate:

I hereby request that you supply me with any and all historical data in your possession which, in any way appertains to me, including (but not exhaustively) a copy of the original signed executed agreement; statements of account; duplicate statements and/or print outs of all account transactions; all internal and external correspondence sent or received by you including memo’s, logs, notes, screen prints and transcripts; notes of manual interventions such as telephone attendants' notes, copies of stored telephone conversations, internal and external emails; any other information held on any/all types of media in any relevant filing system (microfiche included).

If you have disclosed any information to a third party (with or without my express permission), will you please include details of this in your reply, along with notes of any legal action passed or pending (to include a true copy of default notices, court orders and the like).

Where any information that you provide includes any charges, for example returned payments, late payment fees, and so forth, would you please advise your breakdown of actual costs (liquidated damages) incurred for each charge, and the Term or Condition on which you rely upon to claim such a charge.





I also require that you forward, within the above mentioned time scale, a true copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions.

I enclose the statutory maximum fee of £10.00 to access ALL data held by XXXXX about myself. You should be fully aware of your statutory obligations under the Data Protection Act and that any failure to comply with this request will involve a complaint to the ICO as well as potential legal action.

You have 40 days in which to comply with this request.

This communication has been sent Recorded Delivery so I can ensure compliance on these issues within the legislative timeframes.

Yours Sincerely

marshallka

cot1198 wrote: »

Can anyone please tell me what figure I should expect back on my ppi from this information

CASH LOAN £36000
PPI £9032.51
BROKER FEE £495
TOTAL LOAN £45527.51
MONTHLY INTEREST RATE 0.7470%
APR 9.5%
NUMBER OF MONTHLY PAYMENTS 240
MONTHLY PAYMENT £408.57

Monthly payments made before paying the loan off early 14 months

thanks in advance

I would have a go for you but looks like the way we have been working them is not the way that the FOS have done it.

marshallka

di3004 wrote: »

Right, I decided to email HFC just to see if my complaint had reached them okay, and mentioned the FOS was doing this on our behalf, the consultant from the FOS states on the letter a fortnight ago our details were sent, but read the reply from HFC here:


Dear Mrs

Thank you for the attached email and I regret that you have had cause to
contact me.

Using the information you have provided I am unable to find any complaint
being received from you or the Financial Ombudsman Service. In order for
me to investigate the matter further please can you provide me with details
of your complaint at your earliest convenience.

Yours sincerely

J
HFC Bank Limited
DDI: +44 (0)121 214 4769
FAX: +44 (0)121 214 4606
e-mail: j

Ey!!!! Have you been back in touch with the FOS Di... Maybe it was a different department or something.. Did they give you the address of where they sent the letter and a copy etc.. .

marshallka

masmit wrote: »

hi, the FOS have taken on my existing loan ppi complaint, but will not touch any complaints before jan 05. found somewhere blackhorse were regulated by GISC from 2000. if its correct, trying to find out if FOS will take all complaints on .
if they wont i shall look at court option
i have complained to watchdog today about blackhorse & FLA if there's enough complaints, they will investigate, so put a complaint to them. worth trying anything that could help

You can ring the FOS helpline and ask them straight out what date that Balck Horse became members of the GISC. When you have found out then please post it on here as there is often lots of confusion about this and it would be good to have it from the "horses" mouth so to speak. (pardon the pun)

marshallka

HomeJames wrote: »

Hi everyone
Receive a letter today from A&L making me an offer for PPI of
£2704.37 this includes payments of £2013.18 and interest of £691.19 I cant believe that they have only taken 2 weeks to come to a decision wayhey!!
Thanks to everyone for their advise, now all I have to wait for it the FOS decision about MBNA what a great christmas gift.

Well done and congratulations...:beer: :j .

marshallka

masmit wrote: »

ithink every body should complain to watchdog no matter what company has mis-sold ppi.the more that do the more chance of the problem being aired, & they dont hold back on these company's. so get complaining you can do it on there website. come on stand together:T :T :T :T :T :T

I already did with all of mine ages ago...;) .