PPI Reclaiming discussion Part III

pinknico

sparkiedave wrote: »

Having read the many features on PPI reclaiming, does anyone have any experience of dealing with either EGG or MBNA? I've asked EGG for information regarding the unemployment aspect of my policy, they then gave me a number to ring, which turned out to be the new card registration number, found that with MBNA I also couldn't get to speak to anyone about it, I have been self employed since 1991, took the MBNA card out in 1995, and the EGG card in 2002

I have dealt with EGG by sending them a you mis sold me letter this is with the FOS. Sent the letter for my OH and they are taking longer to investigate.

di3004

sparkiedave wrote: »

Having read the many features on PPI reclaiming, does anyone have any experience of dealing with either EGG or MBNA? I've asked EGG for information regarding the unemployment aspect of my policy, they then gave me a number to ring, which turned out to be the new card registration number, found that with MBNA I also couldn't get to speak to anyone about it, I have been self employed since 1991, took the MBNA card out in 1995, and the EGG card in 2002

Hi there
If you get the chance to check out this thread here and the success thread next to this one, you will come across others who have had claims with these, and someone may also post up to give you their experience with these, just to give you more of an idea on these.;) Who to contact etc...

pinknico

Di, these went into Liquidation before Picture, can't be too long now surely?!!

di3004

pinknico wrote: »

Di, these went into Liquidation before Picture, can't be too long now surely?!!

Goodness knows hun..... they are not on the list, but I think its because another company had taken over them for a short while, called Essex county loans, and now they dissolved, it was the liquidators that told me that if I remember, then when I told the FSCS they were not aware of this......and said its a separate matter again......

dreamer33

Hi everyone

How is all today?

Did anyone managed to amend the SAR letter?

pinknico

Hello Dreamer xx

dreamer33

pinknico wrote: »

Hello Dreamer xx

Hi pinknico how are you?

Did anyone manage to edit the SAR do you know?

pinknico

Not that I have seen. Insipience hasnt been on today. x

dreamer33

SAR - SUBJECT ACCESS REQUEST

Dear

Re: Account number:

In the first part under the Data Protection Act 1998:

Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, please supply me with a complete list of transactions and charges relating to the above accounts held with you since they were opened.
I also require you to disclose any commissions/fees that were paid to lender and the broker wih regards to my transaction.

Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my business with you.

If you are unable to supply data relating to manual intervention because there has been no such manual intervention then please be kind as to confirm this in your response to this request.


For the avoidance of any and all doubt, I reiterate:

I hereby request that you supply me with any and all historical data in your possession which, in any way appertains to me, including (but not exhaustively) a copy of the original signed executed agreement; statements of account; duplicate statements and/or print outs of all account transactions including disclosure of commissions/fees, all internal and external correspondence sent or received by you including memo’s, logs, notes, screen prints and transcripts; notes of manual interventions such as telephone attendants' notes, copies of stored telephone conversations, internal and external emails; any other information held on any/all types of media in any relevant filing system (microfiche included).

If you have disclosed any information to a third party (with or without my express permission), will you please include details of this in your reply, along with notes of any legal action passed or pending (to include a true copy of default notices, court orders and the like).

Where any information that you provide includes any charges, for example returned payments, late payment fees, and so forth, would you please advise your breakdown of actual costs (liquidated damages) incurred for each charge, and the Term or Condition on which you rely upon to claim such a charge.

I also require that you forward, within the above mentioned time scale, a true copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions.

I enclose the statutory maximum fee of £10.00 to access ALL data held by XXXXX about myself. You should be fully aware of your statutory obligations under the Data Protection Act and that any failure to comply with this request will involve a complaint to the ICO as well as potential legal action.

You have 40 days in which to comply with this request.

This communication has been sent Recorded Delivery so I can ensure compliance on these issues within the legislative timeframes.

Yours sincerely

booi666

Good evening all,

Di Ive checked out the link and im glad the rodding bas-ards got fined:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

Im determined now to get my ppi bk so im going to wait till friday to see if my request turns up, and if not start all over again:eek:

I will email/phone even camp outside and hound them to death:cool: