PPI Reclaiming discussion Part III

booi666

di3004 wrote: »

I will check this out again later, to be sure.;) I have that many....possibly copies......

Oh Boo I will email you or PM you with HFC email address, hope its the same department lol, was meant to post this to you the other day, will get on with that now by PM okay hun?:D

Thats cool di ta :A

do i wait for my sars (if they ever receive my request) before i contact hfc di?

di3004

booi666 wrote: »

Thats cool di ta :A

do i wait for my sars (if they ever receive my request) before i contact hfc di?

Pm'd ya with the contact details and name etc.
Why don't you email them, and double check with them about the SAR, they may give you an idea if this has been received or not as well.;)

The Royal mail does not always disclose anything either, I have been told by the Royal mail on the phone in the past that my letters or so were still due to be posted out, then I found out then the company had already received it....:eek: , so the Royal mail do not always get that right, I think because your ref tracking number did not pick on when they checked they just told you 15 days.... , that is the gut feeling I have Boo, but email HFC there is no harm in doing that.;)

(gonna eat now folks back later)......:D

booi666

di3004 wrote: »

Pm'd ya with the contact details and name etc.
Why don't you email them, and double check with them about the SAR, they may give you an idea if this has been received or not as well.;)

The Royal mail does not always disclose anything either, I have been told by the Royal mail on the phone in the past that my letters or so were still due to be posted out, then I found out then the company had already received it....:eek: , so the Royal mail do not always get that right, I think because your ref tracking number did not pick on when they checked they just told you 15 days.... , that is the gut feeling I have Boo, but email HFC there is no harm in doing that.;)

(gonna eat now folks back later)......:D

Got ur pm di thanks:T :A

Enjoy your scran:rotfl:

Incipience

booi666 wrote: »

A true copy of the origional signed by both parties di?

Dont think I have seen one signed by both parties, the copy I got of my Agreement only has my signature on it, in the section where firstplus are supposed to sign it is left blank :j

booi666

Incipience wrote: »

Dont think I have seen one signed by both parties, the copy I got of my Agreement only has my signature on it, in the section where firstplus are supposed to sign it is left blank :j

I would look further ito this:eek:

Incipience

Will hold on to this for the moment, until I have exausted all possible complaints.

booi666

Ey up pink

di3004

I have one copy with both my hubby's and my signature only, and another with EPF's signature.
Sent within the SAR.

nutmeg

di3004 wrote: »

Right okay hun
Your okay with Halifax then.;)

How long did it take them to reply to your first letter?

If it were 6 weeks after, then really they have another fortnight (14 days).
As they have 8 full weeks to respond, or give them 14 days anyway.;)

Then if you do not hear anything at all I would still proceed with the FOS and enclose copies of correspondence you have from Halifax, also send Halifax a copy as of the complaint form as well, if they do not uphold this in your favour, as soon as they know its within the FOS they can still reconsider, if so and its good news, then let the FOS know.:D

Thanks for reply Di, i will give them a little longer as i am also waiting for my SAR but will also look over the FOS form just in case i need it.
Just as a matter of interest was looking through paper work for one of my loans and have found that i have ALL documents, parts A and B (one for me and one for bank) also the original which should have been sent back to bank. Does this make any difference to my claims? (I have three)

di3004

nutmeg wrote: »

Thanks for reply Di, i will give them a little longer as i am also waiting for my SAR but will also look over the FOS form just in case i need it.
Just as a matter of interest was looking through paper work for one of my loans and have found that i have ALL documents, parts A and B (one for me and one for bank) also the original which should have been sent back to bank. Does this make any difference to my claims? (I have three)

Hi nutmeg

Good luck with that then hun and see what comes back within the SAR.;)

I am not too certain on that other matter to be honest, but I am sure one of the others here may know more.;)