Samsung D500 screen

NJO_3

Hello,

I have had a samsung d500 for about 4 months now but the other night i got a text from a friend then about 5 mins later the screen went all white? i turned it off then turned it back on and it was still white!!! (basically cant see a thing on it). Its broke and useless at the moment has this happened to any1 else or know if i can do anything as i bought it from e-bay, but came bnib so seems strange?

Thanks for reading
NJO.

pchelpman

Your problem is a known issue with this. Apparently hitting it at a certain spot works (how mad is that!??). Turn the phone off, take the battery out and smack the phone on the battery side down on the table

It may be due to heat causing resistance on ribbon connection of the phone or, more likely, that the ribbon connection is just not as tightly secured as it should be given the force that closes the phone.

You could try replacing the Flexcable. That worked for another user with this problem.....

The FlexCable Link:

http://cgi.ebay.com/SAMSUNG-D500-D508-ORIGINAL-FLEX-CABLE-Replacement_ W0QQitemZ5813980118QQcategoryZ41343QQcmdZViewItem

Could be the LCD screen....here's an offer for a new one...

http://www.phatphones.com/samsung-d500-lcd.htm

Look at these threads for one offers of "help"......

http://www.expansys.com/forumthread.asp?code=116173&thread=393

http://cgi.ebay.co.uk/Samsung-D500-Mobile-Phone-Secret-Codes-Unlock-IMEI_W0QQitemZ5643626634QQcategoryZ47103QQcmdZViewItem

Sorry to be the bearer of bad tidings.

NJO_3

Thanks very much m8, i owe you a drink! Just smaked it a few times on the table and its fine lol.

Great saved me a fortune on a new phone!!!

Merry Christmas.

NJO_3

NJO wrote:

Thanks very much m8, i owe you a drink! Just smaked it a few times on the table and its fine lol.

Great saved me a fortune on a new phone!!!

Merry Christmas.

!!!!!! now its asking insert sim when its already in????????

help agian???

NJO_3

sorry panic over had it upsidedown getting a bit too excited.

Thanks again
pchelpman vbmenu_register("postmenu_1245208", true);

pchelpman

Glad you got there in the end.

One word of warning...don't expect the problem to stay away. It will most likely return....just don't whack it too hard from now on.

Best of luck.

drahcir_2

you need a ribbon cable for a permanent fix but as phone is only 4 months old i would get it fixed under warrenty

NJO_3

drahcir wrote:

you need a ribbon cable for a permanent fix but as phone is only 4 months old i would get it fixed under warrenty

Its on the blink again every day i have to hit it to get it working!

Can you advise me where to get a flex cable to try and sort it out as the link above doesnt seem to work?

Can i also take it a mobile phone shop to get it fitted as i am very bad with d.i.y. , electriacals etc...

Cheers
NJO.

justpaper

its better too take it too the phone shop and let them do it all it will cost u a few cuzs the phone shops really do milk ppl when it comes too repairs they should do it for around about 25£,. the flex costs around 7£,.. but i pm'ed u with some details

NJO_3

Its been broke again for the last week i just keep banging it each day to get it working! i'll have to take it to a shop? does it have to be an O2 store or will any mobile store fix it? Would some mobile traders on markets be able to do it do you think even? (maybe cheaper)?

drahcir_2

i usually charge £20-£25 (unless it needs a new screen) to give you an idea for your local shops but im not sure 02 shop would repair it?
dont think a mobile stall would repair on the spot as its a bit fiddily but they maybe able to take away and bring back
i would try and get it done under warrenty first as its a known fault (as long as not liquid damaged) you dont need a receipt if you use crc
http://www.crc-group.com/contactus.asp