New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

Lesley53

I am shocked that some of you are still waiting. I emailed about a mistake in my payment and have still not had a reply and it was to their advantage to do so. I guess they must be in a real mess. Wonder how they will cope with paying interest. Hope it gets sorted for you this week.

ontherun_2

Lesley53 wrote: »

I am shocked that some of you are still waiting. I emailed about a mistake in my payment and have still not had a reply and it was to their advantage to do so. I guess they must be in a real mess. Wonder how they will cope with paying interest. Hope it gets sorted for you this week.

Hope you stashed the "mistake" in a high interest account somewhere Lesley

juxtajenny

I am really sorry to see that people are still waiting!!!!!!!!! I do hope that you get your money through as soon as............ best wishes.

UnhappyHarry

Just thought I'd post for 2 reasons:

1. To show support.

2. To keep this thread on the front page and annoy ING.....;)

bmwalker340

UnhappyHarry wrote: »

Just thought I'd post for 2 reasons:

1. To show support.

2. To keep this thread on the front page and annoy ING.....;)

both excellent reasons ! :T

kdm_3

Martin - in case you are in touch with ING anytime soon, would appreciate it if you could let them know that their "MSE Helpline" is not helping at all. I am getting the same responses I used to get when dealing with their normal staff (delays due to the system/clearing bank/ adminstrators, will be put on spreadsheet blah blah) and they are NOT following up as promised - I was guaranteed a call back from the MSE Helpline to keep me updated within 48 hours - and it is now 72 hours and I have heard nothing.
Thanks.

2little2late

kdm wrote: »

Martin - in case you are in touch with ING anytime soon, would appreciate it if you could let them know that their "MSE Helpline" is not helping at all. I am getting the same responses I used to get when dealing with their normal staff (delays due to the system/clearing bank/ adminstrators, will be put on spreadsheet blah blah) and they are NOT following up as promised - I was guaranteed a call back from the MSE Helpline to keep me updated within 48 hours - and it is now 72 hours and I have heard nothing.
Thanks.

same here, will it ever end. I've got a solicitor on board, this cannot be legal

bigg

Evening all.

I’d love to publish a new list today but nothing has changed. I really hope this is sorted by the end of the week. I know how I would be feeling by now.

Keeping my fingers crossed.

PanicButton

Still lurking, hoping and waiting for everyone to get THEIR OWN MONEY back!!!!!!!!!!!!!!!!!!

2little2late

It would almost be worth losing the money to take away the helplesness I am sure the remaining of us feel. If nothing happens for 8 weeks after a registered complaint with the FOS, only then can they start their work, by then I just don't know where I will be mentally, life savings all but gone and losing around £5.00 a day in lost interest as well.