New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

d10

Congratulations to those who have got their money - support and best wishes to those still waiting..

PanicButton

mrarnald wrote: »

Fantastic! :beer: :j :beer: :beer: :j :j :T :T :j
Not really posting, but still here to offer support untill that bottle of bubbly is awarded by Martin

I'm with you mrarnald and everyone waiting!

ed123_2

...requested bacs on 12th November...not done yet (5 working days)..rung twice & received email yesterday saying it would be done in 3-4 working days...

bigg

ed123 wrote: »

...requested bacs on 12th November...not done yet (5 working days)..rung twice & received email yesterday saying it would be done in 3-4 working days...

The working days are Monday to Friday. If you initiated your transaction after 2pm you can add another day.

If you don’t have it by Thursday please let us know. Please let us know anyway, so we can see if the system is working.

When you re-post, please supply the following information:

When was the transfer initiated?

Type of transfer?

What was the destination back?

Did it arrive as a CHAPS?

Date of arrival?

Scorpion1_2

Has anyone tried paying in to their account?

Pyewacket338

I had a large amount "disapear" into the system when this fiasco started, it took 18 days, but I recieved my cash, I thought I'd let the dust settle a bit then withdraw some more, so I withdrew some cash by BACS on the 12th November, not recieved it yet, also withdrew some today using BACS, will keep you posted as to what happens.

hellyboo_2

yay keep it rolling in!
great list keeping bigster

boybrew

New to this forum but have the same problem with Edge. Substantial sum not paid. Kaupthing helpline totally unhelpful got a number for Ernst Young, the administrators,waste of time, called ING no help. The toothless FSA think I "may have cause to complain". I see from previous posts that the money eventually turns up. I live in hope!!!

zaphod_beeblebrox_2

Scorpion1 wrote: »

Has anyone tried paying in to their account?

Are you serious ?

ontherun_2

MoneyIP wrote: »

You guys might be interested in my appalling dealings with Kaupthing in the last 7 days.

I tried to transfer out my substantial savings last Tuesday (11th Nov). I am still waiting for it to hit my bank account.

I have been fobbed off so many times by their call centre. I am completely fed - up. They dont know what has happened, blame the Adminsitrators and say they dont know what is going on.

What can I do

Morning folks, apologies for missing a few days. Will hopefully be able to spend some more time in support

Please see response I got from KE on 13th Nov from an enquiry I made on current situation RE: Either way transactions..


Dear Mr *******
,
Thank you for your secure message.
Kaupthing Edge are operating business and normal, allowing access to your Savings. The Easy access account gives you the option to make withdrawals and deposits at your leisure.

Yours sincerely,
Hayley Greenop
Customer Services
Kaupthing edge